Trusted Agent profile · Brighton
★★★★★
429 reviews across 1 platform
119-120 Western Road, Brighton, BN1 2AD
Leaders Sales's office in Brighton, at 119-120 Western Road, is rated 4.2 out of 5 across 429 reviews on 1 platform, including 429 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and easy to deal withPositiveResponsiveness, Professionalism
Hi David Patrick, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Western Road. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleThey are the best agency on Brighton and the service is excellent. They have all the necessary things and they are very good people. We are from Chile and we felt very well with all the team of Leaders organization. I strongly recommend this wonderful company.
1/5
GoogleWorst letting agent I have ever dealt with.
Hi John, We are saddened to see that our team in Western Road have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please reach out to us via email at customerrelations@lrg.co.uk and we would be more than happy to discuss this with you. Kind regards, Hannah - Customer Relations Team
5/5
GoogleVery happy! the guys are very good at what they do, extremely pleased.
Hi Bob, thank you for taking the time to share your feedback. We are glad you are extremely pleased with the service provided and we'll be sure to pass on your kind comments to the Brighton Western Road team.
5/5
GoogleRented a property for 12 months. Very quick and easy to deal with, fast response when something went wrong with the flat. Very nice property managers and gave plenty of notice when they needed to come to the property.
5/5
GoogleAs a landlord I was very impressed at their top class service
Thankyou for your review. We are glad you were impressed with our service.
5/5
GoogleMy wife and I have been in our property for nearly 2 years now, and Tracey has always provided an excellent service! She is very friendly, quick to answer and very efficient. I would definitely recommend Leaders.
5/5
GoogleLeaders the best agency!!! We are really happy! Thank youuu!
Hi Anca, many thanks for taking the time to share your feedback. We are so pleased you have been happy with the service and will be sure to pass your kind words onto the branch.
1/5
GoogleTerrible service by little boy Sebo.
Hi Likit, we’re saddened to read your comments about your experience with our team at Western Road. We are concerned by your feedback about our team, from our records we have been unable to locate you as a registered customer with our office at Western Road, I know Gary Copleston the Lettings Manager is eager to discuss your review with you to gain a better understanding of the issues you have faced and to see if he can help turn your experience with us into a more positive one; If you are happy to do so then when you have the opportunity please reach out to Gary on 01273 720 714 Kind Regards, Leaders
5/5
GoogleThey are so amazing staff; helpful and so friendly. They never hesitate to help me. All of them are nice especially the guy I have dealt with ‘Alex’. Thank you so much for everything.
1/5
GoogleAn administration charge of £342 for a property that I lost out on because the landlord chose someone else and, 10 days later, I'm yet to have the money refunded. Some problem with "customer accounts", apparently.
5/5
GoogleThey are responsive, generally professional, and welcoming :) I'd definitely recommend them :)
5/5
GoogleLeaders were great and helpful in assisting us with moving to Brighton. Would highly recommend. The team (Laura, Josh, Ruth, Amy) were fantastic!
5/5
GoogleAlex who works at leaders is very friendly and helpul, has been amazing in corresponding with us about our rental! Would highly recommend.
5/5
GoogleExcellent and very professional service from Josh Adams at Leaders in Western Road. Would definitely recommend 5/5 for customer service
5/5
GoogleI recently dealt with a lady called Skye, she was very polite and extremely helpful! Overall fantastic customer service, would Definitely reccomend.
5/5
GoogleCouldnt fault Leaders in Western Road - helpful sales staff and they kept in contact at every step through to completion.
5/5
GoogleI spoke with Faye about a few queries I had. She was fantastic, very friendly, polite and professional. Good job Leaders!
5/5
GoogleOne of the best rental offices for selling apartments and real estate in Brighton.....
5/5
GoogleWe are just moved in our new house and we are happy..Agent Alex help us a lot..I recommend Leaders agency..
5/5
GoogleVery helpful staff, have quickly addressed any issue that we've raised with them. Best agent we've had so far.
5/5
GoogleGreat Service recently helping me getting my Flat Sold - Andy in particular was a great help with everything
3/5
GoogleFriendly people, not very professional, but nice. Just do not contact them via email, they will never reply. Very good property.
5/5
GoogleRating only, no written review.
Dear Hussain Jaragh, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Western Road branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
