Trusted Agent profile · Brighton
★★★★★
246 reviews across 1 platform
96-97, Brighton, BN2 1EE
Leaders Lettings's office in Brighton, at 96-97, is rated 4.5 out of 5 across 246 reviews on 1 platform, including 246 Google reviews rated 4.5.
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Leaders Lettings Brighton won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
5/5
GoogleChris Mc Donald has helped me with a few problems just recently ,and has dealt with them taking the worry off me ,much appreciated,PositiveProfessionalism
Hello John Lewery Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleChris MacDonald is always friendly and extremely helpful
Dear Lauren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleA huge thank you to both Gary & Christopher who both went above and beyond to help us.
Dear Janet, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleKerrie at Leaders made the move to Brighton painless and stress free! She negotiated a great deal for me. Trustworthy and professional agents!PositiveResponsiveness, Professionalism
Hi Lucy, Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience and service you received from Kerrie at our North Laine branch of Leaders. Best wishes Customer Relations Team
5/5
GoogleGary& Kerrie have been amazing and so helpful and made the experience as smooth as possible. <3
Dear Jingwei, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMe and my partner recently rented a flat through leaders North laine branch. The team were extremely helpful and made the whole process an enjoyable and stress free.
Hi Danielle, we are so happy to read such a great review about Leaders and the team at North Laine in Brighton. We're really pleased that the team were so helpful and that they were able to make the rental process so enjoyable and stress free for you. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleIt's worth saying that the people here have consistently shown themselves to be a cut above the rest. Professional , knowledgeable and genuine their dedication makes them outstanding.
Hi Debbie, thank you for the fantastic review, we always love to hear from our customers about their experiences with us! If there is anything else we can do for you, please do not hesitate to ask. Many thanks, Leaders
5/5
GoogleGreat service particularly by Chris McDonald in Brighton Many thanks RBPositiveResponsiveness, Professionalism
Dear Roger, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe highly recommend this agency, We're very happy in our new flat thanks to both Kerry and Vicky who have been very attentive and made so easy the whole process. Going the extra mile Kerry stayed late 2 hours after work in order for me to collect the keys due to train delays.
5/5
GoogleBlake was cool thanks
4/5
GoogleVery friendly and helpful staff. The property was all prepared and ready for when I moved in as promised. Would highly recommend. 😊 …
Hi Emma, thank you for your kind words and the high star rating. We hope to be of service to you again in the future.
5/5
GoogleFirst time dealing with estate agents in the UK and I couldn't have asked for a better initiation. Vicky and Kerrie (and co!) Made it go so smoothly with just the right amount of patience and energy to get it all done. I would definitely recommend, thanks again guys!
5/5
GoogleThank you, Georgia Ballard, you have been very friendly and helpful.
Hi Mouna Mohamed Cheikh, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents North Laine. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleCan't recommend Leaders enough. Some Brighton Estate Agents looked at me like I had three heads (due to tricky personal circumstances). Leaders were practical, polite, supportive, and sorted my new rental in under a week. Hats off to the North Laine office. Leaders by name.....
5/5
GoogleFriendly and informative staff. Found my partner and I a great flat. Would definitely use them again.
Hi Tristan, we are so glad you had a fantastic experience with our team! We really hope you continue to enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to ask!
5/5
GoogleAbsolute Top Drawer!!! Oscar and Vicky couldn’t have been more helpful!! I was shown the place the day I called and loved it, moved in 7 days later doing very little, as these guys did it all very smoothly! Can’t speak about them highly enough. Thoroughly recommended!!!!
5/5
GoogleThanks a lot for lovely team Oscar & Martine they so cooperative. Ms/Farash
Hi Shouq, we are so happy to read such a great review about Leaders and the team at North Laine, Brighton! We are so pleased that Oscar and Martine have been so helpful throughout your experience Thanks for taking the time to leave your review, we will ensure your comments are passed onto Oscar and Martine so they are aware of your thanks. Kind Regards, Leaders
5/5
GoogleThey have been amazing! Oh really amazing and very helpful. Thank you! !
Hi Yueyan, thank you for taking the time to leave a review for our North Laine office. We are delighted to hear that you have recieved such a high level of service from the team, and will be sure to pass your kind words and thanks along to them.
1/5
GoogleDisappointing experience...
Dear Sir/Madam, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the North Laine office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, email customerrelations@lrg.co.uk Kind regards, Customer Relations Team
5/5
Googlei would definitely recommend leaders to anyone , great customer service , always helpful and friendly . They helped us to find our new home and took all the stress away from us . Very good service guys .
5/5
GoogleI am a Landlord in the City and have been dealing with Martina and her Team at North Laine Branch for 15 Years. Always had five star treatment I would thoroughly recommend them to anyone. Always get the results. David.
5/5
GoogleVery friendly team who give a personal dedicated experience. As a first time tenant I was extremely stressed and nervous but they all put my mind at ease and made the whole experience very straightforward. I would definitely recommend.
5/5
GoogleJust excellent. I am extremely grateful to Sydney and Kerrie for their excellent service and care. I can’t wait to move and feel good knowing that they are my estate agents. Thank you guys!
5/5
GoogleOscar and Vicky did an amazing job, absolutely incredible. less than 2 weeks from viewing to get through everything to get into our new flat. Me and My girlfriend couldn't have asked for better.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Leaders Lettings won Gold for Best Estate Agent Guide 2023 Gold Award, Kemptown branch at EA Masters 2022.
