Trusted Agent profile · Brighton

Leaders Lettings Brighton reviews

4.5

★★★★★ Excellent

246 reviews across 1 platform

96-97, Brighton, BN2 1EE

Leaders Lettings's office in Brighton, at 96-97, is rated 4.5 out of 5 across 246 reviews on 1 platform, including 246 Google reviews rated 4.5.

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4.5 / 5

246

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

Ollie King has been just fantastic in sorting all of the details around our son’s first flat. He and Kerrie have been tremendously helpful and professional - it has been a real pleasure to work with them. They have gone out of their way to make this transition for our son go as smoothly as possible. This often entailed more work and effort on their part, and we are extremely appreciative of their support and assistance. I would highly recommend Leaders in Kemptown to anyone looking to buy or rent in Brighton!

Martin · 2 April 2026

Agent replied · 16 April 2026

Dear Martin Saville We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I’m updating this review as I’m now coming to the end of my tenancy after one year with Leaders, as I’m moving to a bigger property. I’m honestly so sad to be leaving the Deco building in Brighton - I’ve absolutely loved living here! The whole process with Leaders has been really seamless from start to finish. A big thank you to Natalia, who was so friendly, positive and proactive when helping me secure the flat. She made the whole process feel easy and stress-free. Chris then took over the management of the property, and he has also been incredibly helpful. As I’m currently in the final stages of securing my new flat, I asked if there could be any flexibility with my notice period. Chris kindly reassured me that if anything were to fall through, I could retract my notice, and that they would also be flexible if I needed to adjust the dates slightly. I really appreciate this, as moving can be quite stressful while waiting for approvals! Overall, I’ve had very few issues with the flat, and my experience has been really positive. A big thank you to the team!

Claire · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

10/10 for Leaders, because of Oliver! My goodness, the roller coaster of emotions and things my partner and I had to go through to secure the place we wanted was so worth it, only because it was all made possible by Oliver. He was so patient, and kind and always figuring out a way for us, even if it meant he had to go extra lengths to help us. He never once made us feel like we weren’t going to be able to secure the place, he was so positive throughout, always uplifting the situation, and just overall amazing. Never met an agent like him, and we are so grateful that we got Oliver, because truly, we would not have been able to find a place if it weren’t for him. Thank you Oliver! - Keziah & Bryan

Keziah · 13 September 2026

5/5

Google

Whilst letting your property and living abroad is no easy task - we have received some really brilliant help, support and hard work from the leader’s team in Brighton! Oliver King in recent months has been especially outstanding in their customer service! I think a nightmare to any landlord is your property being vacated at Christmas - expensive time of year as it is, let alone your tenants moving out as well! Ollie was brilliant, worked their magic and found us some brilliant new tenants in no time at all. Every request, query, email we sent - Ollie was so quick to respond, personable, and provided the exact kind of service I’d wish to see universally. I wish we dealt with Ollie more and I wish Ollie and his team a very happy new year. May it bring new exciting opportunities!

Jasmin · 31 December 2025

Agent replied · 14 January 2026

Dear Jasmin Jade We greatly appreciate your 5-star review and the time you took to share your experience with Oliver and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Cant’t say I have ever reviewed an estate agent but after moving 3 times in 5 years, lucky agent number 4 came in to my life in the form of Oliver King. He was absolutely superb from day one, and the second property he showed me was just perfect for me. I do have a little anxiety around moving house, and he was so helpful for the whole process. Thank you Ollie!

Katy · 27 November 2025

Agent replied · 27 December 2025

Dear Katy Davies We greatly appreciate your 5-star review for Oliver and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

After 2 years of searching for a bigger home, we've had our fair share of bad experiences from other letting agents. Certainly not the case for leaders Kemptown! After explaining our situation, Ollie went above and beyond to ensure our property was suitable for us. Ollie's communication throughout the whole process eased any anxieties we had and made the experience seamless. We're very happy in our new home, Thank you leaders team. :-)

Sunni · 13 October 2025

Agent replied · 16 April 2026

Dear Sunni Moore We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Ollie was incredible. He kept me fully briefed on progress and guided me carefully through the process of becoming a landlord. I am so happy with the attention to detail Ollie always gave and his super efficiency in finalising the tenancy arrangements. You will be a very fortunate tenant or landlord to have Ollie handling the arrangements. He was fantastic and I recommend him with total confidence.

Saleha · 6 December 2025

Agent replied · 27 December 2025

Dear Saleha Begum We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thanks Ollie for all your help, assistance and advice in settling in to the new apartment. Excellent service, always quick to respond and very helpful with all of our many questions. Thanks again for your brilliant customer service, very much appreciated. Highly recommend.

Roweena · 13 June 2026

Agent replied · 13 October 2026

Dear Roweena Johnston We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Leaders in Kemptown would have 10 stars if I could! They stepped in when the sale of our flat went through much quicker than expected so, long story short, Natalia, Kerrie & George at Kemptown Leaders came to the rescue and found us somewhere until we can make our onwards journey to our forever home once that sale completes. I can’t thank them enough for the help and support they gave us. If it wasn’t for them we could have been homeless and we are truly greatful. Not only did they find us somewhere to live in an emergency they found us a lovely temporary home. Professional, friendly and get the job done!! Thank you Kerrie, Natalia and George. 10 stars!!!!!

Jamie · 23 April 2025

Agent replied · 28 May 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

1/5

Google

Absolutely useless staff, they messed up the change of tenancy at my end of lease and keep contacting me about rent etc when I haven’t lived there since september! They are fully aware of this and have the contact details of the people who currently live there. Janessa is the person who screwed it up. Chris also no help

Jacoba · 27 November 2025

Agent replied · 27 December 2025

Dear Jacoba Gilchrist, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

Kerrie Knight was superb and went the extra mile. She understood so well what we were looking to rent and found us a brilliant place quickly. Kerrie helped us so well organising our move with excellent advice and contacts. Kerrie has also helped us to rent out our own place with professional advice and preparing a super description. Ten on ten for Kerrie!

Martin · 13 October 2025

Agent replied · 16 April 2026

Dear Martin Greeley We greatly appreciate your 5-star review and the time you took to share your experience with Kerrie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I contacted three agents to let my Kemptown property and went with Oliver King / Leaders immediately for his professionalism, enthusiasm and speed of response. Having put my trust in him, he found a tenant within days, and the whole process could not have been simpler. I highly recommend Ollie, he made renting the property seamless.

Mary · 13 December 2025

Agent replied · 27 December 2025

Dear Mary Stuart-Miller We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My main contact with Leaders Kemptown is Natalia Nikolova. Through her most of the service provided have been excellent. I have seen with Leaders the perfect mix of professionalism and friendly attitude. From viewings to going through the last parts of documentation, all went well. Every other person I briefly contacted in the agency gave me also the same good impressions.

Marcos · 13 October 2025

Agent replied · 10 January 2025

Dear Marcos Rissi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great experience with Ollie - super prompt and attentive to our needs. Went above and beyond to ensure we were shown all our options on very short notice and secure a property a few hours after viewing it (and after business hours too!). Kept us updated throughout the whole process. Highly recommend Ollie and the team.

Gian · 27 November 2025

Agent replied · 27 December 2025

Dear Gian F We greatly appreciate your 5-star review and the time you took to share your experience with Ollie and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I've been looking for a long time to find a house for me and my family and I finally did it.Of course having a little baby things aren't easy to be done but thanks to Oliver Kind evening was really easy and quick ,his been really supportive. Thank you so much Oliver

Fijoralda · 27 November 2025

Agent replied · 27 December 2025

Dear Fijoralda Molla We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Ollie was an absolute pleasure to work with. He was incredibly kind and helpful throughout the entire process. He made all the process stress free. A huge thank you to him for being so flexible with our move-in date, he made sure everything worked out perfectly for us. Thank you so much Ollie

Idris · 16 November 2025

Agent replied · 16 April 2026

Dear Idris Lateefat Bisola We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Dealing with Leaders was great, and Oliver King has been really helpful since the first time I enquired about a flat with him. He made the whole process easy and straightforward, and worked hard to make sure we could get the let done smoothly. I really appreciate all his effort, he’s truly the best!

Mhmd · 16 October 2025

Agent replied · 16 April 2026

Dear Mhmd Aldaiji We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I would like to thank you very much and we really appreciate you taking the time to make an appointment and view the house, and thank you to Natalie for answering all the questions in a good manner. Once we knew that the Leaders team had listed the property on Rightmove, we were able to tour and dream the property by looking at beautiful photos and then reading the nicely written description. So before we viewed the house, we already had the thought that this is the house that we feel like our own home. Thank you Natalia, Kerrie and the Leaders team. Continue to list attractive properties same as properties you have listed so far so that many tenants shows their interest in the property and you have great relations with both landlords and tenants.

KRUNAL · 12 August 2024

Agent replied · 24 August 2024

Dear Krunal Shah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big big thank you to Kerrie Knight, Natalia Nikolova and Thomas O’Meara who all were so friendly and helpful in helping me secure my new home! The flat itself has needed quite a bit more deep cleaning than I expected but they were so good in getting the whole place recarpeted, white goods set up and just generally easing my stress prior to the move in that I still feel like they deserve 5 🌟 Would highly recommend the team ☺️

River · 12 August 2024

Agent replied · 24 August 2024

Dear River Manning Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have a great experience with Leaders. All thanks to Ollie King, he made it very easy and quick for us to move in. He is really professional and I had such a nice experience dealing with him. I recommend Leaders👍 …

Aminat · 16 November 2025

Agent replied · 16 April 2026

Dear Aminat Akintayo We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have been letting my flat out in Brighton for over 30 years and have been with Leaders all that time. I have had great service from the Leaders team over the years and particularly over the last few years from Chris McDonald who has been fantastic at looking after my flat and offering advise and guidance when needed.

James · 13 July 2026

Agent replied · 11 June 2024

Dear James Panton, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Chris. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

A huge thank you to Leaders for helping us move and making our dream come true! Special thanks to Ollie, who was incredibly helpful and friendly throughout, always there when we needed him. Also really grateful to Kerrie for her support and dedication. The whole team made the process so much easier. Highly recommend!

Natalia · 16 June 2025

Agent replied · 12 August 2025

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I wanted to take a moment to share my experience and express my gratitude for the exceptional professionalism of Kerrie Knight, whom my family greatly admires. Eight years ago, when I relocated from Greece to England, the daunting task of finding a suitable home weighed heavily on me, as it does for many. Fortunately, my wife and I crossed paths with Kerrie, whose remarkable professionalism and attentive approach made all the difference. She listened to our needs, presented us with the finest options, and ultimately secured the perfect home for us. Later, when we decided to relocate to the city centre, Kerrie once again went above and beyond to find us an ideal residence. Our move to a fantastic house in North Laines has been nothing short of delightful, thanks to Kerrie's efforts. When a friend expressed interest in the area after visiting us, I didn't hesitate to recommend Kerrie's services. True to form, she found the perfect home for our friend without delay. If you're seeking a home in the city centre, Kerrie and the Kemptown team are the ones to call. Many thanks again to Kerrie and the entire team for their outstanding support! George Keskinis and all the family!!!

George · 10 May 2024

Agent replied · 9 June 2024

Dear George Keskinis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I'd like to thank the team at Leaders, and especially Oliver King, who was very responsive, understanding and made the process straightforward!

Duncan · 16 March 2026

Agent replied · 16 April 2026

Dear Duncan Prentice We greatly appreciate your 5-star review and the time you took to share your experience with Oliver and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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