Trusted Agent profile · Brighton

Leaders Lettings Brighton reviews

4.5

★★★★★ Excellent

246 reviews across 1 platform

96-97, Brighton, BN2 1EE

Leaders Lettings's office in Brighton, at 96-97, is rated 4.5 out of 5 across 246 reviews on 1 platform, including 246 Google reviews rated 4.5.

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4.5 / 5

246

Reviews on Google

This office

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Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

During my first visit to scout for housing in Brighton I stopped by a number of agency offices and was not impressed. Fortunately, on my second visit, the first property I wanted to view was handled by Leaders and, even more fortunately, the agent who showed me the flat was Oliver King. As a Californian making a move to another country, many things were confusing and difficult. Ollie could not have been more patient, helpful and good-humored. One thing that particularly impressed me was his responsiveness. Almost every time I called, he answered. And when he couldn't answer, he returned the call immediately. I'm quite grateful to Ollie and deeply appreciate everything he did to assist me in smoothing the way for this big and challenging move. Thank you so much!

Cleve · 27 November 2025

Agent replied · 27 December 2025

Dear Cleve Jones We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Natalia was super helpful and patient during the process. Always available and very responsive. Couldn’t have asked for a better agent.

Louis · 9 October 2026

5/5

Google

I honestly can’t say enough wonderful things about Ollie and Kerrie at the Kemptown branch! They have both been absolute stars! They have guided us through the whole process with kindness and patience. They have made a potentially stressful experience an amazing one! Thank you both so very much for everything. 🥰⭐️⭐️⭐️⭐️⭐️ …

Anji · 13 June 2026

Agent replied · 13 October 2026

Dear Anji “the Fairy Goth Mother” We greatly appreciate your 5-star review and the time you took to share your experience with Kerrie and Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

ollie king is the right guy in the right place. Everything went smooth from renting, finishing payments, not ending conversation and questions, Never got tired of me asking many questions. Wonderful experience.

Omar · 13 October 2025

Agent replied · 16 April 2026

Dear Omar Abu Jwaid We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My move from Wiltshire to Brighton would not have been anything like as smooth had it not been for the tremendous support of Kerrie Knight.Firstly she found me the perfect property and secondly she has paid meticulous attention to all my needs in removing and settling in. She also negotiated everything I asked for with the landlord to my complete satisfaction.I cannot recommend her highly enough! Thank you Kerrie.

Brian · 21 May 2024

Agent replied · 11 June 2024

Dear Brian Johnson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Smooth easy transition to new home. Thanks to Oliver King at Leaders Kemptown.

Treasure · 16 March 2026

Agent replied · 16 April 2026

Dear Treasure Works We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

These 5 stars are for Kerrie. We can’t thank her enough for all the support we have had from her over the years through to her recent help in finding us the ideal rental property when our last home was sold. Renting isn’t easy and she has, as always gone above and beyond in making sure we had somewhere that ticks all the boxes that we can call home. 💫

Hugo · 13 August 2026

5/5

Google

Oliver King is very helpful guy and I really appreciated as he find out a flat for my family within short period! Thanks a lot to Oliver!!!

Alauddin · 13 October 2025

Agent replied · 13 October 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

My partner and I have recently moved into our new property in Kemptown and we couldn’t be happier with Leaders, with particular appraisal for Rudy who made the moving process as smooth as possible. His hard work and regular updates made us feel reassured at every inevitable hiccup and confident he was working hard to get us into the property. We would like to say a massive thank you to Rudy, we love our new home and wouldn’t have been here without his hard work!

Millie · 12 June 2023

Agent replied · 11 June 2024

Dear Millie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We are very happy to have provided you with such a positive experience and wish you all the best in your new home! Many thanks, Customer Care Team

5/5

Google

Great help and service from Gary and his team. Also really excellent help when extra help needed - prompt, kind. I have been with this branch for many years and stay because of the personal service they offer when needed. They have advocated for tenants when they might fall outside my criteria but seem excellent otherwise and this has worked out well. Gary has been very helpful when a re-mortgage issue meant we needed to go back 10 years to the then tenancy agreement. Thus I would say they help all to find a good match so it all runs smoothly. Register your property or go to them to find your ideal rental. I have no hesitation in recommending them

Jayne · 12 June 2023

Agent replied · 11 June 2024

Dear Jayne Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My partner and I just this week moved into our new flat in Brighton and we had a 5* experience with Leaders Kemptown. Rudy, Gary and the team were fantastic throughout - personable, patient, friendly and nothing was too much trouble. On the day we got the keys, they handed us a Welcome Pack, which contained some provisions for our first day in the new flat (tea, water, anti-bac wipes etc). Very sweet and thoughtful! No matter how small our query, the team were always on hand to take our calls and answer emails to put us at ease. We were so pleased with how the process went - from viewing to picking up the keys - that we wouldn't hesitate to recommend Leaders Kemptown to others looking to rent in Brighton & Hove. Thank you to Leaders Kemptown for making our move (generally a stressful experience) run smoothly! Graham

Bing · 12 June 2023

Agent replied · 11 June 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Oliver was fantastic help whilst sorting and organising the details for my move, I am truly grateful for his involvement

Haru · 27 November 2025

Agent replied · 27 December 2025

Dear Haru Anim We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Ollie (Oliver King) has been extremely helpful and patient; ensured our move in was smooth. Highly recommend Ollie and Leaders.

Priyesh · 27 November 2025

Agent replied · 27 December 2025

Dear Priyesh Naik We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Its been a pleasure working with Oliver King at Leaders Kemptown Branch. The level of professionalism and respect is on another level. He is always understanding and made sure to get exactly what I was looking for in an apartment from the location to the specs I needed. I recommend you reaching out for Oliver when looking for your next move. He gives you plenty of options and viewings.

Marwan · 16 November 2025

Agent replied · 16 April 2026

Dear Marwan Zaatout We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

The Agent Natalia was of so much help, I will definitely recommend her to my peers Great agents throughout it all and great communication

David · 13 October 2025

Agent replied · 9 December 2024

Dear David Goisesteves Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Oliver King was very helpful. He did great job for us. We were very lucky to rent a property from him.

Davut · 16 October 2025

Agent replied · 16 April 2026

Dear Davut Elmastaş We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Namphet at Leaders in Brighton is excellent. She is patient, communicative and so helpful as a letting agent for our flat.

Rebekah · 13 October 2025

Agent replied · 13 October 2026

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had the pleasure of viewing a property with Natalia recently, they were very helpful and had all the info I needed during the viewing. While I didn't go forward with that property I will be sure to use Leaders again in future!

Charlie · 13 May 2026

Agent replied · 13 October 2026

Dear Charlie Whiteley We greatly appreciate your 5-star review and the time you took to share your experience with Natalia. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you so much Natalia for your kindness and professionalism. Your timely and friendly response to all concerns related to our new rent flat. we are eagerly waiting to start our tenancy there. Thank you again to you and all the lovely staff at Leaders at Kemptown office for the fantastic job and wish you all the best. By Amrita Babu Raj And Abhilash

AMRITA · 14 November 2023

Agent replied · 11 June 2024

Dear Amrita Raj B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I'm leaving a 5* review as all the staff, especially Chrisopher Mcdonald and Kerrie Knight are extremely helpful, professional, compassionate, caring and responsive. Any issues iv ever had were dealt with immediately. I will always recommend Leaders and they would be my first go to when planning to move home ever again. They treat people with dignity and respect and help to alleviate any worries or stress involved with moving or settling into a new home. Thank you to all at LeadersPositiveResponsiveness, Quality, Professionalism, Value

Cliona · 12 June 2022

Agent replied · 11 June 2024

Dear, Cliona Dunne! Thanks for the great review! All the best, Customer Care Team

5/5

Google

Ollie was brilliant, responsive and very patient with us trying to provide all of the paperwork needed. Thank you

Tracy · 16 September 2025

Agent replied · 16 April 2026

Dear Tracy We greatly appreciate your 5-star review and the time you took to share your experience with Ollie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Oliver is very heplful man. And He was very luky thank you for every things

Muhammet · 16 October 2025

Agent replied · 16 April 2026

Dear Muhammet Özturk We greatly appreciate your 5-star review and the time you took to share your experience with Oliver. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Kerrie and Natalia at Leaders made my flat rental the easiest, and most reassuring process I've ever experienced. The property is pristinely maintained and decorated, and the care I received from these two amazing ladies is unparalleled. They've made what is usually a stressful process as easy as it could ever be, I'm exceedingly grateful for their care and support. Highly recommend Leaders!

David · 13 October 2025

Agent replied · 13 October 2026

Dear Daithí Pinky Farah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Lauren Nield needs a specific mention. She is so helpful and deserves a reward for her excellent customer service. She went above and beyond what was expected. Leaders is the highly recommended. Don't go anywhere else.

Rich · 13 May 2026

Agent replied · 13 October 2026

Dear Rich We greatly appreciate your 5-star review and the time you took to share your experience with Lauren. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

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