Fox and Sons Lettings Brighton reviews

★★★★★ 5/5

Google

Fox & Sons were great at helping me sell my property. Not being in Brighton, I needed a firm that could manage everything for me which they did. They were even willing to check on the property for me as it was vacant. They were very proactive at chasing solicitors and both the vendor and myself which led to an extremely fast exchange and completion. They were very responsive and e-mails were usually responded to the same day. I would not hesitate to use them again if I needed to sell another property.

Michelle · 27 August 2020

★★★★★ 5/5

Google

Grace and Ed are absolutely terrific. From delivering the offer, to navigating the conveyancing, and even coming out on a cold and wet Sunday morning to deliver the new keys, they really went above and beyond the call of duty to ensure an efficient and seamless home buying experience. If only all estate agents were like this!

D · 27 August 2023

★★★★★ 5/5

Google

Ed and the team were very friendly, swift and really helped move things along. There were some issues with the lease, but not their fault. They were very quick to get the sale completed once able.

Jacob · 28 August 2018

★★★★★ 5/5

Google

Fox & Sons have managed all aspects of my property letting for over 5 years and have provided a professional and amicable service throughout. They provide a rapid response to any issues that arise, and have a network of excellent and well priced service providers. Their knowledge and advise has always been brilliant and forthcoming. I would certainly recommend them to anyone looking for a managing agent for a property in Brighton.PositiveResponsiveness, Quality, Professionalism, Value

Phil · 27 August 2021

★★★★★ 5/5

Google

Jenna and her team have been responsible for letting my flat and have been responsive, helpful and efficient throughout, dealing effectively with issues that have arisen (including those with Sequence, the central admin service).

Mark · 28 August 2019

★★★★★ 5/5

Google

I have carried out work for this branch on various jobs they have needed to be done in there properties. I have found they respond quickly to the the tennants property issues and get them sorted quickly. They keep in constant contact with the landlords which makes it easier to communicate about jobs that are needed to be done. I have worked closely with Jenna in the office and have always found her pleasant and very well organised with job urgencies. It's always a pleasure doing contracting work for this branch. Can't reccomend enough If I was a tennant wanting a great letting agent to rent through.

Lee · 28 August 2019

★★★★★ 1/5

Google

Me and 5 other tenants (all students) were set to move into a property on September 1st. We signed paperwork, paid fees, had guarantors sorted and organised everything in February last year. Our move in date got pushed back (with 2 days notice) as there was more building work happening that we were informed about by Fox and Sons employees, and Fox and Sons hadn't made sure the property was ready for us. Five days AFTER our initial move in date we were told the landlord had withdrawed completely and we would have to find someone else to live. During this time I was made homeless, sleeping on sofas for 2 weeks from the 1st of September to the 14th, when we managed to find another property (with a different agency, no help by Fox and Sons.) Fox and Sons employees offered no help other than suggesting a far more expensive property they knew we couldn't afford. They offered no compensation, nor sympathy even as I told them I had nowhere to sleep and asked if they could provide me with emergency accommodation in a hostel until another house was found. Fox and Sons employees were unresponsive, unreliable, and uncommunicative. They were unsympathetic. They failed to do their jobs and left 19 year old students homeless with absolutely no remorse. We are still demanding Fox and Sons to pay us compensation and I will not recommend anyone to use this agency until they do.

Anna · 28 August 2019

★★★★★ 5/5

Google

1st rate service from Ben, Ed, David, Louise and the whole team at Fox & Son's Kemptown. Offer secured for the full asking price on my apartment within 48 hours of going to market! Can't say fairer with that. These guys know what they're doing so if you're looking to sell your property promptly I'd highly recommend giving them a call. Furthermore, the Kemptown branch was originally recommended to me by a couple of friends of mine so it's clearly not a one off!

Joe · 28 August 2019

★★★★★ 5/5

Google

This review is for Michael Varagoulis specifically. Michael saw us through the purchase of our first flat, which was a lengthy and complicated process due to no fault of his own. During this process, he was always ready to offer assistance and advice beyond his scope as our mortgage advisor and on multiple occasions was chasing up the agent, the solicitors of both sides, and the bank, who were at times not as responsive as they should have been, on matters related to the sale but that had nothing to do with the mortgage itself! He's very well organised and never drops the ball despite handling a load of accounts. We're looking forward to our next meeting scheduled for next year re: remortgaging the flat!

Agata · 28 August 2018

★★★★★ 5/5

Google

Fantastic service from Jenna, Charlie and the team. They let my property straight away and found great tenants. Would happily recommend and use again in the future. Thank you !

D · 28 August 2019

★★★★★ 5/5

Google

The team at Fox & Sons were fabulous. They supported us through the whole buying process. From the very start when we were shown around the property to the point when we exchanged the standard of professionalism and care has been above and beyond anything we could have expected. Every email, every fraught telephone call was answered quickly and helpfully. We really felt that they were on our side!PositiveResponsiveness, Professionalism

Marion · 27 August 2021

★★★★★ 5/5

Google

Very good experience - I popped in on the off chance after seeing a for sale sign outside a property, and it was a flat rather than a house. So the guys at the agent had a chat with me about options available and then immediately had a property in mind for me. Took me round to view, explained everything, sorted out the mortgage, kept a tabs on the solicitors and now I'm a proud owner of a fisherman's cottage in Brighton!

ICUK · 28 August 2017

★★★★★ 5/5

Google

This review is specifically for Michael's mortgage services at this branch of Fox & Sons. My partner and I purchased our first home a few months ago with Michael's help. When we were first put in touch with Michael, we were very sceptical and dubious about what he could offer, especially with the number of horror stories that are passed around about mortgage advisors linked with estate agents. Even though we were very stroppy and demanding at times, Michael remained professional, friendly, and honest (which can be so rare when buying a property!), so gained our trust very quickly. We were one of the unlucky ones and had a number of properties fall through, which meant it took about a year for us to purchase a home. Even thought we had to go back to him two, three, four times, Michael always treated our case with the same sense of urgency that I would have expected from being a first time customer. He really goes above and beyond what is expected from a mortgage advisor - he often worked late into the night to help us push our files through and would call other estate agents on our behalf to help smooth over issues. The first time buyer experience is generally not a pleasant one, but having had Michael as our mortgage advisor eased the burden significantly. I can't recommend him enough, and will definitely be going back to him in the future!

Yoonah · 28 August 2017

★★★★★ 1/5

Google

AVOID at all costs. I can only go on my own experience, but I would urge anybody against using this company - and specifically this branch. I must stress that this is just my opinion, based solely on what they put me through. But I also cannot stress enough just how BAD MY EXPERIENCE was. They were rude, unhelpful, unprofessional and, frankly, incompetent. I had no idea who to speak to when we had problems. They deflected any responsibility when things went wrong and sided with the landlord on EVERY occasion. They even chased us for rent which had been paid! The idea that they are supposed to be there to help paying tenants is a joke. They effectively acted as a mouthpiece for a landlord who was just as rude and unhelpful, refusing to deal with the most menial problems. Even a phone call was an ordeal, which would invariably result in a confrontation. They also sided with the landlord over a disputed deposit once the tenancy had finished. The tenancy deposit scheme eventually ruled in my favour and returned the deposit, but it went on for far longer than it should have - which was largely down to Fox and Sons. Again, this is just my opinion. But look elsewhere if you can. Their FEES are also extortionate

Adam · 28 August 2016

★★★★★ 5/5

Google

Fox & Sons is "part of my life" since 2009. At first I rented our house through the agency, then I bought a house through them and now they rent and supervise my house. I will continue with this business relationship because I am very satisfied with their work. I am moving now to a bigger house and I asked Fox and Sons again to manage this. Eva Palkonyai

Eva · 27 August 2021

★★★★★ 2/5

Google

I rented a flat through them and I will never do it again!!!!!!! They charged me 300£ to do absolutely nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Other agencies I rented from, changed the utility contracts to my name at least! Only thing they were eager to do, was charging my card!! They were not as quick to give me my deposit back though, as I had to chase them for two weeks, and they kept saying:"we will call you back and let you know". Only after speaking directly to the landlord, who by the way didn't know I was still waiting for the money, I manage to get some answers, otherwise I don't know how much longer they would have kept taking a piss out of me!!!!!!

Emely · 29 August 2014

★★★★★ 5/5

Google

Great experience with Fox and Sons, been in my cosy little flat in Brighton for just over a month now. Very responsive with emails and phone calls. Moving in process was quick and easy. Didn't have to wait long for anything! My partner and I are happy 😊

Angelica · 27 August 2023

★★★★★ 5/5

Google

Charlie and the team worked really quickly to find tenants for us. The whole process was trouble free and I will definitely continue to use them.

Campbell · 14 January 2019

★★★★★ 5/5

Google

Everyone at fox and sons made the whole renting experience extremely stress free (which often times it can be the complete opposite) - everyone we spoke to on the phone was very helpful, friendly and accommodating, even if it wasn’t Molly (who helped us find the property and secure our property). Would definitely recommend

Isobel · 27 August 2022

★★★★★ 5/5

Google

I have rented with Fox and Sons for over 6 years now and continue to be impressed by their customer-focus and reactivity to property-related issues. Biannual property inspections are always undertaken with courtesy and professionalism, and any concerns are addressed rapidly. I get the sense that Jenna and the rest of the team have a genuine concern for the rights and satisfaction of both Landlord and tenant.

James · 28 August 2019

★★★★★ 5/5

Google

I bought a property with Fox and Sons and have also used them for letting. I have been very happy with the service provided. Eloise, was a star in helping me get the flat ready to let, while I was overseas.

Penny · 27 August 2023

★★★★★ 5/5

Google

Iam very much thankful for the great support and team work from fox and sons especially erin and ajay God bless you all.i can honestly tell that best letting agency ,keep growing.

Jisha · 28 February 2024

★★★★★ 5/5

Google

I recently moved to a flat in Brighton through Fox & Sons. Molly handled the viewing and was prompt in contacting the landlord to confirm some details for me. The lettings team in general were responsive, courteous and answered all my queries in a timely manner before the move-in and have been responsive since. Would recommend based on my experience.PositiveResponsiveness

Danny · 27 August 2020

★★★★★ 5/5

Google

Barbara in lettings was really helpful, moved me in with such ease! thank you! xPositiveQuality, Professionalism

Phoebe · 27 August 2022