Trusted Agent profile · Brighton

Fox and Sons Lettings Brighton reviews

4.5

★★★★★ Excellent

307 reviews across 1 platform

9-10 Bristol Road, Brighton, BN2 1AP

Fox and Sons Lettings's office in Brighton, at 9-10 Bristol Road, is rated 4.5 out of 5 across 307 reviews on 1 platform, including 307 Google reviews rated 4.5.

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4.5 / 5

307

Reviews on Google

This office

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Reviews

Every review we hold for the Brighton office, from every platform, shown as written. First names only.

5/5

Google

Marvin was very helpful and efficient, and the whole process went very smoothly. Would recommend.

Lexa · 13 April 2026

Agent replied · 16 April 2026

Thank you for the kind review! We strive to provide excellent service and we are so glad to hear that Marvin was able to assist you efficiently. We greatly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Ed, Ben and the whole team in the Kemptown branch of Fox and Sons did a superb job from Ben’s valuation and initial advice through to completion. Jasmine was terrific at the viewings and fed back well. Ed was the rock who progressed the sale and kept in touch with all parties. I would firmly recommend this estate agent and would have no hesitation in using them again.

Oonagh · 19 August 2024

Agent replied · 26 August 2024

Thank you Oonagh for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Archie Light was the one guiding me throughout in renting a property under Fox & Sons. He was very helpful and very clear in giving instructions on what to do before renting the property. Overall no issues encountered.

Muhammad · 24 August 2025

Agent replied · 23 September 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Going with fox and Sons was the best move for me.marvin was a great help as a first time buyer, made everything simple and clear with quick responses. I recrommend these guys to any first time buyers..

Mark · 11 September 2026

Agent replied · 11 October 2026

Thank you so much for your kind words and for choosing Fox and Sons. We are thrilled to hear that Marvin was able to provide you with a smooth and easy experience as a first time buyer. We appreciate your recommendation. Kind regards, Lucy , Customer Feedback and Support Team

5/5

Google

Really positive experience with fox and sons, Aaron made an exception with viewing times due to work constraints, he went out of his way to show us around a property! Which we ended up loving and now all moved in, in under 3 weeks. Really efficient, straight forward and all super easy. Thank you Aaron and team!

Ella · 3 December 2024

Agent replied · 10 December 2024

Thank you Ella for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service. The Lettings team at the Kemptown office, and in particular Ajay George, provided me with every practical assistance necessary to enable me to enter into a tenancy and move into the accommodation. The service provided by Ajay and the team was particularly helpful as I am moving to the city from London. Thank you so much guys!

Mwezi · 3 November 2024

Agent replied · 10 November 2024

Many thanks Mwezi for your fantastic 5* review! We're thrilled to hear that Ajay and the Lettings team at our Kemptown office were able to assist you with your move from London. We appreciate your kind words and are delighted to have been of help. Kind regards, Lucy, Customer Relations Team

5/5

Google

Thank you very much to Fox and Sons Estate Agents, especially to agent Aaron Chohan, thanks to his fast and high-quality work, I was able to rent an apartment within a few days! Aaron was always in touch and answered all my questions. And I felt confident and protected when renting an apartment through this agency!

Yuliia · 17 December 2024

Agent replied · 24 December 2024

Thank you Yuliia for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Archie was fantastic in helping us move into our property in time, even with the difficulties we threw at him!

Jacob · 16 January 2026

Agent replied · 16 April 2026

Thank you for taking the time to recognise Archie's excellent customer service! We're proud to have him on our team and we're glad he could make your move a smooth and timely experience. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I want to say Thankyou! Thankyou to fox & sons for such a terrific service first and foremost. I have been looked after with great care and expertise during my mortgage process by Gemma. Gemma has gone to so much trouble to not only educate me on the process and walk me through it all - she has also done this with great professionalism, humour and charm. I wholeheartedly recommend Gemma to anyone in need of mortgage advice & assistance.

Tom · 27 August 2023

Agent replied · 26 August 2024

Thank you for your brilliant 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Alex and the team are incredibly friendly and helpful, they provide a brilliant service. The whole experience of finding and preparing to move into our new property has been positive and hassle-free. The team responded quickly to any queries we had via phone and email and handled any issues we had efficiently. This will be my eighth move since coming to Brighton as a student and has by far been the quickest and easiest one! Would highly recommend Fox and Sons.

Miracle · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Really excellent work to sell a property in central Brighton. They went above and beyond to help get the house ready for sale . Extremely helpful and great speed and usefulness in all communications. Thank you very much indeed.

Alison · 11 August 2026

Agent replied · 11 October 2026

Thank you so much for your review! We're thrilled to hear that our team went above and beyond to help you sell your property in central Brighton. It's always our goal to provide exceptional service and we're glad we could be helpful and efficient throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Archie was amazing with our move, super helpful and made the process really easy. Thanks so much! Jade

Jade · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, Jade! We're thrilled that Archie was able to make your move a breeze. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have recently rented a property with Fox and Sons and our point of contact was Ted. He is an absolute asset to the team and was more than helpful with any question and issue that arose.

Kaiya · 11 August 2026

Agent replied · 11 October 2026

Thank you for taking the time to share your positive experience with Ted at Fox and Sons! Our team takes great pride in delivering top-notch service and we are thrilled to hear that Ted was an asset to your rental experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Ed, Ben and Jasmine were excellent to deal with when we purchased our house through the Kemp Town branch of Fox & Sons. We were not local and found their knowledge and local expertise absolutely invaluable. We were kept fully informed by the team throughout the purchasing experience and they were extremely accommodating with our requests to access the property. I would not hesitate to recommend them.

Sally · 29 March 2024

Agent replied · 26 August 2024

Thanks Sally Reed for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I would definitely recommend Fox and Sons, and in particular Alex was extremely helpful. She'd always send over properties that were suited to what we were looking for, and was quick to let us know about anything that became available. It really feels like they keep you in mind and actually care about helping you find a new home, so I'd definitely use Fox and Sons again in future house hunts 😊 Thank you!

Alexandra · 27 August 2023

Agent replied · 26 August 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

The rental department provides the worst possible service you could ever experience. Dreadful business conduct. Stay well away from the company!

Philip · 7 October 2026

Agent replied · 11 October 2026

Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Marvin at Fox & Sons worked really hard on my re-mortgage, he has negotiated a great deal and I've got just what I wanted. Superb financial advisor, could not have done it without him.

Stuart · 11 July 2026

Agent replied · 11 October 2026

"We're thrilled to hear that Marvin provided exceptional service during your re-mortgage! Our team at Fox & Sons is dedicated to helping our customers achieve their financial goals, and we're glad we could be a part of your success. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Efficient and prompt service from all, especially Archie

Jerry · 16 January 2026

Agent replied · 16 April 2026

We're thrilled that you had a positive experience with our team, especially Archie! Our goal is to always provide efficient and prompt service to all our valued customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

It is our second time renting a property through Fox & Sons, Kemptown and I would have to say their service has been outstanding throughout the process. Ajay & Katie made the process lot more easier and convenient. I would have no hesitation in using their services again.

ROSMY · 4 October 2024

Agent replied · 25 October 2024

We're thrilled to hear that Ajay and Katie made your renting experience smooth and convenient. Many thanks for your outstanding 5* review and your generous comments Rosmy. Best wishes, Lucy, Customer Relations.

5/5

Google

Ajay has been fantastic to work with as landlords! He made the entire process smooth and stress-free, handling every detail with professionalism and care. Ajay’s knowledge and his consistent communication, gave us complete confidence. He truly understands landlords' needs and goes above and beyond. Highly recommend!

Celine · 3 November 2024

Agent replied · 10 November 2024

Hello Celine, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ajay provided such a smooth and stress-free experience for you. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Great service from Aaron and the team - thanks guys!

Joseph · 16 December 2025

Agent replied · 16 April 2026

Thanks for your kind words! We are so happy to hear that you had a great experience with Aaron and the team. It's our pleasure to provide top-notch service to our customers. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service by the whole Fox and Sons team, particularly Edward and Katie, who were faultless throughout the entire process in helping us rent our property at top speed. Full communication was provided throughout the process. Top marks to everyone at Fox and Sons and highly recommend.

Steve · 4 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Steve. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely wonderful experience with Ben and Ed from Fox and Sons Kemptown moving my 89 year old father into new sheltered accommodation. Things were quite bumpy as BHCC were involved, but their professionalism and kindness smoothed over any challenges. Highly recommended the whole team.

C · 3 November 2024

Agent replied · 10 November 2024

We're thrilled to hear that Ben and Ed were able to assist your father smoothly during his move. Your kind words mean a lot to us. Thanks for your excellent 5* review! Best Wishes, Lucy, Customer Relations Team

5/5

Google

It's rare to have such a positive experience with an estate agency. Katie and Erin were wonderful and contributed to a smooth move to Brighton. I found them to be very responsive to emails and phone calls, and Katie was a joy to meet in person when she showed us around the property. I would have no trouble recommending Fox and Sons.

Clara · 30 November 2023

Agent replied · 26 August 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

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