Every review we hold for the Brighton office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlebad customer serviceNegativeResponsiveness, Professionalism
Sasha · 25 August 2021
Agent replied · 11 June 2024
We are really sorry that you feel that you’ve had a bad experience. We have looked at all our records, we can’t find you as a tenant or a landlord, so would be helpful, if you can give us more details. I can also say, we were never made aware of your grievances. We await to hear from you
★★★★★ 5/5
GoogleVery satisfied with the service provided by Brighton Homes. They keep me updated on any information/issues that may come up. Very professional in communication. No problems in monthly payments of rents. always on time. would Highly recommend as first option for any prospective landlord.
Sagar · 14 June 2013
★★★★★ 1/5
GoogleavoidNegativeProfessionalism
Alper · 12 June 2021
Agent replied · 11 June 2024
Thank you for your rating, We will never put tenants without carrying out referencing, we are unable to star the process without you paying for a holding fee. Our obligation to the landlords are, to put a fully referenced tenant, we will never deviate from this. Getting annoyed with us and rating us one start for this is very unfair. You will find any reputable agency will follow the same procedures.
★★★★★ 5/5
GoogleAbsolutely hands-down the best estate agents I've ever had the pleasure of working with. Always keen to sort things out, very friendly, very professional. I'll miss them. If I were staying in the Brighton area, I'd probably try and exclusively use them!
Dave · 14 June 2013
★★★★★ 5/5
GoogleI have rented through Brighton Homes for over 2 years and have not had a single bad experience. Always on the ball polite professional and willing to help
Mia · 12 June 2021
★★★★★ 5/5
GoogleWent above and beyond for us during a tricky tenancy changeover. Thanks!
Kiery · 12 June 2022
★★★★★ 4/5
GoogleHighly professional letting agents.very obliging and taking work seriously. I am very pleased with their service and no hesitation in recommending any one looking for letting agent.
Sudhakara · 14 June 2013
★★★★★ 5/5
GoogleBrighton Homes are professional and extremely efficient. Any problems with the property are dealt with promptly and communication is good. Highly recommended!
Andrew · 13 June 2018
★★★★★ 5/5
GoogleHighly professional. Obliging over and above duty. Would seek them out first whenever looking to do anything in letting or real estate
Brendon · 14 June 2013
★★★★★ 1/5
GoogleAwful place dont rent your property through this company
Tracey · 12 June 2020
★★★★★ 5/5
GoogleVery professional and care about your needs as a Tenant!
Ben · 13 June 2016
★★★★★ 1/5
GoogleRating only, no written review.
JM · 14 April 2025
★★★★★ 1/5
GoogleRating only, no written review.
September · 12 June 2021
Agent replied · 11 June 2024
Thank you for your rating, We will never put tenants without carrying out referencing, we are unable to start the process without you paying for a holding fee. Our obligation to the landlords are to put a fully referenced tenant, we will never deviate from this. Getting annoyed with us and rating us one start for this is very unfair. You will find any reputable agency will follow the same procedures.
★★★★★ 1/5
GoogleRating only, no written review.
James · 12 June 2021
Agent replied · 11 June 2024
Dear Mr Griffiths, we don’t have any records of you ever being a tenant or a landlord. Can’t see the reason why you have given us one star rating and not written a review. We are a letting agent in Brighton, not sure if you have got us confused with another company. Please feel free to contact us.
★★★★★ 5/5
GoogleRating only, no written review.
Gabriela · 12 June 2021
Agent replied · 11 June 2024
Dear Gabriela, thanks for your kind 5 star ratings. We are glad that you are happy with our service.
★★★★★ 5/5
GoogleRating only, no written review.
Florin · 12 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Pierce · 13 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.