Trusted Agent profile · Brighton and Hove
★★★★★
248 reviews across 2 platforms
20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
Part of King & Chasemore, see every office.
King & Chasemore's office in Brighton and Hove, at 20 Church Road, is rated 4.5 out of 5 across 248 reviews on two platforms, including 230 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. King & Chasemore Hove Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
King & Chasemore Brighton and Hove won ESTAS awards in two years, most recently 2021.
ESTAS winner in two years: 2021, 2020.
2021 2 Silver and 1 Best in County ESTAS 2021 winners
2020 1 Silver ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
5/5
GoogleReally responsive, communicative team. Connor in particular was incredibly helpful, from my first viewing (even suggesting I view the property I eventually bought) up until I completed the purchase.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't fault the service.Just completed the second successful sale this year. Nothing was too much trouble for Amanda and her colleagues .
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnbelievably rude and untrustworthy
Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.
5/5
Googleerin was incredibly friendly and very helpful. great experience
Hi Sadie, thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience renting through King and Chasemore. Every staff member we have communicated with has been professional, efficient and friendly. The process has been very smooth. Highly recommended.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI always get the best services with Kate Thomson & other staff at my Church road King & Chasemore branch. Thank you allPositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent experience with this letting agency. Great service, no issues, very fast turn around on my flat rental - best letting agent I have used.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleFriendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a brilliant experience with Rebecca, Kate and Hannah. Very friendly, efficient and a smooth transition moving into our lovely new flat. I'd highly recommend. Thank you!
Thank you for your brilliant 5* review regarding our King & Chasemore team. We are so pleased you found our staff efficient and professional. Thank you for your recommendation. Best wishes, Lucy.
1/5
GoogleThink it’s okay to park across peoples driveways when doing viewings, if you don’t know what a dropped curb is maybe you’re in the wrong job!
Hi SiMan, I am sorry to read about this incident, however, without further details we are unable to investigate further. Please e-mail us at review@Countrywide.co.uk. should you wish to provide further information. Kind regards, Scott
1/5
GoogleShambles, don't care about the safety of their tenants whatsoever. Won't be doing business through them.NegativeResponsiveness, Quality, Professionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleKing and Chasemore are owned by the uk's largest estate/letting agents but you get the impression that the branch is run by an a local independent team.So friendly and efficient i can not fault them.As a landlord i highly recommend the Hove branch
1/5
GoogleDesorganised letting department very unprofessional.
Thank you for your review. I am sorry to see that you have been less than satisfied with our lettings department. It is imperative that all our customers receive excellent service at all times and I am sincerely sorry if this has not been the case on this occasion. Please be assured all feedback is taken extremely seriously and thank you again for taking the time to leave this feedback. Kind regards. Regan.
5/5
GoogleI have used these guys for various property related activity over the last 6/7 years. Great service, speedy, professional, always in the loop... Landlords in the Hove/Brighton area these guys are awesome!
4/5
GoogleRating only, no written review.
Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations
5/5
GoogleAmazing service and always so friendly! There's a really fun and positive atmosphere in the shop :)
5/5
GoogleVery happy with the service: personal and much better than other agents I have used.
5/5
Googlein brief they are "The best of Brighton and Hove",
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review Augustine.
5/5
GoogleGreat service
Thanks Kiryu for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you George for your 5* review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAtossa was amazing
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt's hot over there
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. King & Chasemore Hove Sales won Silver for Lettings (Landlords) in South East (Sussex), Silver for Lettings (Tenants) in South East (Surrey & Sussex) and Best in County (East Sussex) at the ESTAS 2021 awards, its most recent, and ESTAS awards in one earlier year.
Tell us what you need and we'll put you in touch. King & Chasemore Hove Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
