Trusted Agent profile · Brighton and Hove
★★★★★
1,659 reviews across 2 platforms
54 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
Part of Hamptons, see every office.
Hamptons's office in Brighton and Hove, at 54 Church Road, is rated 4.3 out of 5 across 1,659 reviews on two platforms, including 235 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Hamptons Brighton & Hove Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
5/5
GoogleAlways very happy with all the services from Hamptons overall but specially from Paul who has carefully helped with everything and always gave an excellent service. Thank you Paul Regards Ervisa
Thank you, Ervisa! We are thrilled to hear that you have consistently had a positive experience with Hamptons, and that Paul has been a standout in providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
5/5
GoogleI made an enquiry about a property (which turned out to not be available to view at that point). However, Anya took all of my details and said she’d follow up in a week’s time. My phone call with her was great-she was warm, friendly and very knowledgable. Anya was true to her word and called back a week later; so we viewed the flat. Unfortunately, the flat wasn’t quite big enough for what we wanted but viewing it was an enjoyable experience. Anya was authentic, friendly and seemed to really care about helping us find the right home. I’d highly recommend Hamptons on that basis. Anya truly is a credit to you!
Thank you for your review Angie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleMaddy was my Property Manager for three years while I rented a flat, and she was always professional, friendly, and supportive. When I was moving out and dealing with health issues, she went above and beyond to help, making the process much easier for me. I highly recommend Maddy and Hamptons, and I hope to rent or buy from them again in the future.
Thank you for your review Abi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.
5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.
5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
5/5
TrustpilotThe best property manager!
I've had Olivia as my property manager for a number of years now, and she has always done an amazing job. Second to none service making sure everything is looked after exactly as it should be. I can't recommend her highly enough.
Thank you for taking the time to leave such a fantastic review. We're delighted to hear about your positive experience with Olivia. It's wonderful to know that she has consistently provided such a high level of service over the years and has given you confidence that your property is being looked after exactly as it should be. Your comments about her dedication, professionalism and attention to detail are greatly appreciated, and we'll be sure to pass your kind words on to her. I know she will be thrilled to receive this recognition. Thank you again for your recommendation and for your continued trust in Hamptons.
5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.
5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated
5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
5/5
GoogleFreya has been amazing at helping us explore the right place to live. We are so excited to be moving in!
Wow, we are thrilled to hear that Freya helped you find the perfect place to call home! We hope you have a smooth transition and love your new place. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
5/5
GoogleHamptons have been an absolute pleasure to deal with and would 100% recommend them. They have been exceptional from the initial enquiry and visit with Anya, through to the end of the tenenacy. Any queries were dealt with straight away and every member of staff were beyond helpful. It made it a very easy and pleasant experience. Thank you to Anya and the rest of the team for a job brilliantly done
Thank you for taking the time to leave us a review Darran. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotChloe
From start to finish, this rental process has been absolutely professional and smooth. Special thanks to Chloe for her quick responses and guidance.
5/5
GoogleThe rental service Hampton Hove Office provided - in particular Anya and Paul was exceptionally professional and they helped us achieve our goals over a very short period of time. In addition the management function provided by Joe and Maddie provides the ongoing support needed to ensure tenancy runs smoothly. An overall first rate service.
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleWe had an excellent experience dealing with Keeley at the Hamptons Hove branch. There was a lot of questions and queries involved in our recent house purchase, and she was always co-operative, prompt and friendly throughout. Even post Exchange she acted as the "middle person" for dialogue between us and the vendors, which made out life much easier. I would certainly recommend her and the team
Thank you for your review Quentin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleHighly recommend Freya. Very personable. Excellent communication. Really helpful in finding the perfect property for me.
Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. It was a pleasure assisting you in finding your perfect property. Best wishes, Lucy, Customer Feedback and Support Team.
4/5
GoogleDespite a difficult start with some unusual circumstances there was a second opportunity to really show us what they could do. With Martina now in overview, Louis fully understanding our brief, and some luck, this session of selling our home with Hamptons was speedy and satisfying. Behind the scenes Natasha gave excellent customer service throughout the full duration of our time with Hamptons.
Thank you for your review! We are thrilled to hear that we were able to exceed your expectations and provide you with a speedy and satisfying experience. Our team is dedicated to providing excellent customer service and we are glad that Natasha was able to assist you throughout the entire process. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb
Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.
5/5
GoogleThe Lettings team at Hamptons in Hove has been fabulous. Paul and Anya have found us lovely tenants with their professional yet personal approach. They are both great communicators and have been very pro-active during the whole process. It has been a pleasure working with the whole team!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Hamptons Customer Care.
5/5
TrustpilotA Positive Experience as a Tenant
For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.
Thank you for your kind review. We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide. Your comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback.
5/5
GooglePaul and the team at Hamptons are truly fantastic, particularly Jocelyn who is the Property Manager for my properties. If there was an option for 6 stars then they would get it. They have taken all of the stress out of letting out my flat as a first time landlord. The whole process has been incredibly clear throughout and the team are incredibly knowledgeable regarding all of the obligatory rules and regulations. Nothing is too much for them. I am incredibly happy with the service provided by Paul and his team and could not recommend them more highly.
Thank you for leaving us a review David. It is fantastic to hear Paul and the team had such a positive impact on your experience with us and in particular, that the process was clearly explained and made as smooth as possible. Thank you again, we look forward to sharing your feedback with the team.
5/5
GoogleI would like to take this opportunity to praise Hamptons (Church Road Hove) and thank them for the excellent sale of a somewhat difficult central Hove house, in difficult market conditions, for cash at a VG price. If it had not been for Paul and his team this sale would never have gone through. I think that most other agents would have lost this sale during the final fraught negotiations but Paul's skills and experience made sure the sale held to exchange & then completed. For that I am grateful!
Thank you for your wonderful review Mark. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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Tell us what you need and we'll put you in touch. Hamptons Brighton & Hove Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton and Hove.
