Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
Agent replied · 23 June 2026
Thank you for taking the time to leave a review. Providing excellent customer service is extremely important to us, and we are sorry to learn that your experience did not meet your expectations. We would appreciate the opportunity to look into the concerns you have raised. Please contact customercare@hamptons.co.uk with your details, and a member of our Customer Care team will be happy to investigate. Thank you again for your feedback.
★★★★★ 5/5
GoogleEach estate agency branch is only as good as the people within it, and I am so pleased I worked with Kaan Koseoglu at the Hove branch to sell my flat. From the moment he arrived for the valuation it felt like he was the right person to sell it. It sold fast for the right price to lovely people and Kaan provided exemplary service throughout the whole process, updating me regularly and always providing friendly, professional advice. I would not hesitate to use him and his team again in the future and they have my full recommendation.
AllJoF · 9 January 2025
Agent replied · 27 December 2024
Thank you for the great feedback. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Brighton and Hove was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
TrustpilotGreat Service
Hamptons have been managing my property in Windsor for a number of years with great service. Big shout out to Patryk Lehmann, my property manager, for fast response, getting things done and giving both my tenants and myself a great experience. Thank you.
Mr · 23 September 2026
★★★★★ 5/5
GoogleThank you Lois Hickley for all your hard work. You have gone beyond the call of duty for us and we are thrilled with your efforts.
Thank you to everyone at Hamptons in Brighton and Hove.
Michael · 27 March 2026
Agent replied · 17 April 2026
Thank you for your kind words and support, we are so glad to have exceeded your expectations! Our team at Hamptons in Brighton and Hove is dedicated to providing exceptional service and we appreciate your recognition of Lois's hard work. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 24 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotOur property manager Patryk has been…
Our property manager Patryk has been great, quick to reply, easy to talk to, and sorts any issues raised quickly. All in all he has delivered a constant, professional and proactive approach. He has made the whole process of renting hassle free.
Mo · 23 September 2026
★★★★★ 5/5
TrustpilotPatryk has been our property manager…
Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.
Dan · 27 May 2026
Agent replied · 23 June 2026
Thank you for taking the time to leave such positive feedback.
We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations.
We truly appreciate your comments and will ensure they are shared with the colleagues involved.
Thank you again for your review and for placing your trust in Hamptons.
★★★★★ 5/5
GoogleLouis and his team at Hamptons have provided an exceptionally good level of service and support toward the sale of my property. Louis was a great communicator throughout and always there when it came to relying on his support in nurturing …
J · 17 January 2026
Agent replied · 17 April 2026
Thank you so much for your kind words, Jon! It was an absolute pleasure working with you and we're thrilled to have helped make your property sale a success. We strive to provide top-notch service and support to all of our clients, and we're grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently rented my house through Hamptons, Hove Branch. The service was excellent from start to finish, Nicola, Anya and Paul were extremely helpful, efficient, friendly, thorough and professional. A let was agreed within weeks of the property first being advertised, and the tenants moved in within a month. It had been a while since I last had to find tenants, Hamptons staff helped me pull together everything that was required, provided me with up to date information and advice, and the tenancy administration was super smooth, everything managed digitally which was really helpful. I would highly recommend Hamptons whether selling or letting.
Candice · 2 October 2024
Agent replied · 23 October 2024
Thank you for your review Candice. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI recently let my flat through Hamptons and could not recommend them enough. Nicola, Paul & Anya were extremely professional, personable, thorough, clear and with super fast response times and a solution or idea to all questions or queries. Good digital systems to manage the process and simply a step change in my relationship with letting agents I have used before. A structured approach, continuous updates, a differentiated market segment of possible tenants and delivery of immediate results. Hamptons rented my property to a great profile of tenant in just 24 hours from it being advertised - this is after my flat had been on the market with another agent for 2 months. My only regret is not using them sooner. Thank you Hamptons team.
Alex · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review Alex. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
GoogleAlways very happy with all the services from Hamptons overall but specially from Paul who has carefully helped with everything and always gave an excellent service. Thank you Paul
Regards
Ervisa
Ervisa · 17 February 2026
Agent replied · 17 April 2026
Thank you, Ervisa! We are thrilled to hear that you have consistently had a positive experience with Hamptons, and that Paul has been a standout in providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
GoogleI made an enquiry about a property (which turned out to not be available to view at that point). However, Anya took all of my details and said she’d follow up in a week’s time. My phone call with her was great-she was warm, friendly and very knowledgable. Anya was true to her word and called back a week later; so we viewed the flat. Unfortunately, the flat wasn’t quite big enough for what we wanted but viewing it was an enjoyable experience. Anya was authentic, friendly and seemed to really care about helping us find the right home. I’d highly recommend Hamptons on that basis. Anya truly is a credit to you!
Angie · 25 June 2024
Agent replied · 23 October 2024
Thank you for your review Angie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleMaddy was my Property Manager for three years while I rented a flat, and she was always professional, friendly, and supportive. When I was moving out and dealing with health issues, she went above and beyond to help, making the process much easier for me. I highly recommend Maddy and Hamptons, and I hope to rent or buy from them again in the future.
Abi · 21 February 2025
Agent replied · 22 April 2025
Thank you for your review Abi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 4/5
TrustpilotI had a really great experience with Grace
I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.
N/A · 10 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion.
Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference.
Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Frances · 7 May 2026
Agent replied · 23 June 2026
Thank you for your lovely review.
We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback.
Your comments are very much appreciated and will be shared with the team.
Thank you again for taking the time to leave your review.
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
Trustpilotrecently moved into a property
I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.
Virginia · 28 April 2026
★★★★★ 5/5
GoogleFreya has been amazing at helping us explore the right place to live. We are so excited to be moving in!
Dominic · 27 March 2026
Agent replied · 17 April 2026
Wow, we are thrilled to hear that Freya helped you find the perfect place to call home! We hope you have a smooth transition and love your new place. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotScam company they tried to scam me out…
Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM
Cameron · 18 July 2025
★★★★★ 5/5
TrustpilotPatryk Property Manager
Patryk has been my property manager for three years and he’s always very professional. He communicates well, regularly keeping me updated on issues, from start to finish.
Miss · 23 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
