Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMaddison and her Posse
Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.
Helen · 27 August 2022
Agent replied · 23 October 2024
Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotNice and quick
Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift
Jon · 20 December 2022
Agent replied · 23 October 2024
Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
GoogleCubitt and West have been brilliant, we were recommended by friends to speak to Ebba in the brighton branch. She did a fantastic job and we felt we were in safe hands with her throughout the process. Thank you!PositiveResponsiveness, Quality
Daisy · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotGood experience to view house with a experienced agent
A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.
Jamie · 23 October 2021
Agent replied · 23 October 2024
Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotVERY PROFESSIONAL AND EFFICIENT
I had been house searching for months and quite frankly, no other agency was as professional and organised as Cubitt and West. One of their team, Jenny, who handled my case was rather impressive: patient, quick to respond and warm while being professional all the while. I got a nice 'welcome to your new home' pack on my move-in date with some really useful items in there too.
Stella · 16 May 2022
★★★★★ 5/5
TrustpilotThis is a review on Marcus Darrow.
This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.
Wendy · 15 June 2022
★★★★★ 5/5
GoogleExcellent communication, support and encouragement especially from Angela Brett and Garry Wheeler. Good advice and frequent messages. Highly Recommended. John
John · 23 October 2023
Agent replied · 22 October 2024
Hi John,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how excellent the communication, support and encouragement has been throughout your process.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotTHANK YOU Becky Darby
A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.
Fabajo · 10 June 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 1/5
TrustpilotTerrible ordeal went to put my flat…
Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!
Customer · 19 August 2022
★★★★★ 1/5
TrustpilotAppalling Customer Service
First off, this should be no stars.
Robert · 8 September 2025
★★★★★ 5/5
TrustpilotThankyou to Yasmin in the petersfield…
Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.
Iran · 25 May 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotLovely Julie
Lovely Julie, very welcoming and helpful xxx
David · 4 July 2024
Agent replied · 23 October 2024
Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
Rebecca · 21 January 2022
★★★★★ 5/5
GoogleThe team at Cubitt and West were great at helping us sell our house from start to finish. Always responsive and ready to chase up issues and offer advise when required!
Daniel · 23 October 2022
Agent replied · 22 October 2024
Hello Daniel, Thank you for your kind review - we will pass this on to the team! Best wishes,
Cubitt & West
★★★★★ 5/5
GoogleEbba saved us, we’d had our house up for sale for three months and never got a offer at asking price and had 12 viewing. Once Ebba took on the property we had 12 viewings in one day and got a offer at over asking price. We accepted and then the team was great at driving the sale through. Couldn’t be more happy!!
Dario · 23 October 2022
★★★★★ 5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
OQFs · 20 October 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Dear · 17 February 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleGreat communication from the Fiveways team. Good understanding of our slightly complicated sale, which gave us confidence that they could see us through to completion. Maintained professionalism throughout the process. Would definitely use again and recommend them to people looking to sell in Fiveways/Preston Park area.
👍🏼👍🏼👍🏼
Stephanie · 24 October 2018
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
GoogleEbba listened to what we needed and delivered it - a good team who performed quickly and efficiently.
Tara · 23 October 2023
Agent replied · 22 October 2024
Hi Tara,
Thank you for leaving a review! It's great to hear how positive your experience has been with our Brighton team.
Best wishes,
Cubitt & West.
★★★★★ 1/5
TrustpilotExtremely poor service
Extremely poor service. No interest with selling our property. Never call back and no one in branch (Preston Drove, Brighton) answers the phone. Always a different agent showing the property. One viewing the agent turned up late and missed the viewing.
James · 1 February 2021
Agent replied · 23 October 2024
Dear JamesThank you for your feedback . Please be assured that we do take any comments received very seriously and we are sorry that we were unable to successfully sell your property on this occasion.We are disappointed to learn that communication from the branch was not as regular as it should have been in relation to your marketing. Our staff arranged many viewings, some of which were unfortunately cancelled by the viewers and we are sorry if you were not kept fully appraised of what was happening during that time.It is regrettable that a member of staff was delayed which resulted in them arriving later than planned for a viewing however we understand that they attempted to make contact with you to advise, but the call went to answerphone. Once again we would like to express our regret that we were unable to assist you with the sale of your property and would like to wish you the best for the future. Should you wish to discuss your feedback in more detail, our Customer Relations department may be contacted on 017020 540802 or at customer.relations@arunestates.co.uk. Kind regardsCubitt and West
★★★★★ 5/5
TrustpilotFreya
Freya, at Cubbit & West was fab. She had the answer to any question we had and was clear at every step of the process to rent our beautiful flat.It made the experience stress free and exciting! Thank you Em
Emily · 13 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
David · 22 October 2021
Agent replied · 23 October 2024
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotGood experience
I thank Lauren Raycraft for her help and patience, for trying different alternatives and for not letting me down.
Adina · 22 January 2022
★★★★★ 5/5
TrustpilotExpirienced staff and great service…
Expirienced staff and great service helped my boyfriend to go through the completion date on timeThank you all for your hard work
Tanja · 11 June 2023
Agent replied · 23 October 2024
Hi Tanja,Thank you leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Cubitt & West.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
