Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotUnfortunately the sale of the property…
Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries
Jenny · 27 July 2023
Agent replied · 23 October 2024
Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotSales progressor Shaun was brilliant
Sales progressor Shaun was brilliantAfter a few weeks without much communication and movement, Shaun Egan picked up our case and was excellent from day one! Always chasing up solicitors, always in contact. Thanks also to Sophie White who was great when showing us the property and helping with negotiations with the vendor. Would recommend Cubitt & West
Greg · 18 March 2021
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotVery pleased with the support and professionalism
Very pleased with the support and professionalism of everyone at Cubitt & West, who managed to sell our bungalow during a very difficult year, with lockdowns, uncertainty and extra safety measures required. I would like to thank Jessica, Anne, Karen, Tracey, Heidi, Alice, Michael, Charlie & Jonathan. Sorry if I missed out anyone. You are all great.
Busy · 11 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotEfficient, professional and friendly
Samara was proactive in contacting us about suitable properties, by phone rather than just email - making the service more personal. She is always quick to respond and kept us up to date without having to be chased. Very friendly and professional, thank you.
Wendie · 17 January 2023
Agent replied · 23 October 2024
Good morning Wendie,Thank-you for your kind words about Samara from our Cubitt & West Southsea office. I will be sure to pass your comments along!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotExcellent service *****
I sold my property with the help of Cubbit & west. Every one was very professional and kind. Specially Wahida , Katlina and Rocco were very friendly. My property was sold within 4 weeks. Additionally Craig was Fantastic he made sure I get my mortgage offer. We thank you every one in this team . Aparna
AG · 17 May 2021
Agent replied · 23 October 2024
Dear AparnaThank you for taking the time to leave a review. Our Shirley team will be extremely happy to read your review and to know they were able to provide a professional and friendly service. We are also delighted to read that Craig our Mortgage Advisor was able to help you with your mortgage. Kind regardsBecky Jennings, Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotFantastic Service
Fantastic Service ! Cailean went above and beyond our expectations to find us a home . Providing brilliant communication , knowledge and experience put us at ease . We cannot thank you enough for finding us our home ! Highly recommend to anyone buying or sell their home through Cubitt & West !G&J
Gemma · 24 November 2021
Agent replied · 23 October 2024
Dear Gemma,Many thanks for your feedback on the level of service you received from our East Grinstead branch, and in particular from Cailean. Cailean prides himself in providing the best possible service to his customers and was delighted to receive such positive feedback.Kind regards,Becky JenningsAssociate Operations Director, Cubitt & West
★★★★★ 5/5
GoogleEbba is great! Not like an estate agent, she’s a real human being, lovely to deal with. Not only that, she’s super smart and really knows what she’s doing. Great service and very professional.
Janet · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotFinding a tenant for my home.
Yasmin and Robin were very professional and helpful in all aspects of finding a new tenant for my home ,they went above and beyond in my experience also Yasmin kept me fully aware and sorted everything out to the very end,one very satisfied customer thankyou
Barry · 16 November 2022
Agent replied · 23 October 2024
Hello Barry,Thank you for leaving us a review. We're delighted that Yasmin and Robin were able to help you to find a new tenant!Best of luck on your property journey,Cubitt & West
★★★★★ 5/5
GoogleWe have been delighted with the service provided by Cubitt and West when selling our flat in Hove. The initial viewing was prompt and informative and we provided with all the options and costs associated with the sale.
An open day was arranged, their sales agent met with prospective buyers a we received an acceptable offer shortly after. The sales process has been managed well and we were kept up to date with developments as they happened.
We have now exchanged and complete in a few days. The whole process from start to finish and been very smooth.
I would certainly recommend Cubitt and West to anyone looking to sell their home. Very impressed!
Ben · 27 November 2023
Agent replied · 22 October 2024
Hi Ben,
Thank you for leaving a review! It's great to hear how delighted you are with the service provided by our agents and how smooth they've been able to make the whole process for you.
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleAbsolutely fantastic experience, Ebba and the C&W Fiveways team couldn't have been more attentive and helpful from start to finish.
They were so proactive getting multiple viewings straight away on our flat, have a brilliant custome system so you can instantly view viewings feedback and any offers that come through, but Ebba would call me after every day of viewings anyway to pass on the feedback which was so appreciated.
The team were able to secure 5 offers within 3 weeks for me on my flat, the accepted one at asking price, and when it progressed through to conveyancing Cubitt & West introduced me to their sales progressor, Garry, who was great at keeping me updated with how it was all going on the legal side.
I wouldn't work with any other estate agency in the area after such a positive experience and would recommend them to anyone looking to buy/sell in Sussex!
Magella · 27 November 2023
Agent replied · 22 October 2024
Hi Magella,
Thank you for leaving a review! It's great to hear how fantastic your experience with our agents has been and how attentive and helpful they were from start to end of your process.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotAshington, West Sussex
This very friendly team did a really good job with a long and difficult sale. Sold 3 times with buyers dropping out for various almost unbelievable reasons. Perseverance paid in the end and with a price way above what another local agent sugested we sell for. Well done Heidi and team.
Tony · 3 February 2022
Agent replied · 23 October 2024
The Ashington team maybe small, but they are a dedicated team who will always go above and beyond for their clients and i am please to see that their determination to find you the right buyer paid off. Thank you
★★★★★ 5/5
TrustpilotOur experience to find a new home
Our experience going through a stressful search for a new property has been handled with great care and support from Aden. Aden has been a resourceful and dependable agent, keeping us regularly updated and working proactively with us to find our next home. Thank you also to the lady that conducted our mist recent viewing, unfortunately forgotten her name, but she was very welcoming, friendly and supportive Thanks Jack and Beth
Jack · 24 May 2023
★★★★★ 5/5
TrustpilotBrilliant team!
Cubitt & West are absolutely fantastic, providing outstanding customer service and support from the moment I viewed a property, right up until the move in date and even now after I’ve moved in! Jenny, especially, was wonderful and went above and beyond to ensure my first ever move was as smooth as it could be. Nothing was too much trouble and the whole move was as stress-free as possible. Madi was also brilliant! Thank you all SO much! I will definitely recommend Cubitt & West to family and friends.
Lucy · 30 June 2022
★★★★★ 5/5
TrustpilotAs an overseas buyer
As an overseas buyer, intending to retire to the UK in two years' time, we found our dream apartment, but it made sense to rent it out until we are ready to retire. The team at Cubitt & West did a great job of explaining what we needed to do, arranging for gas and electrical certificates, insurance, and finding us a tenant who has now moved in
Chris · 8 August 2024
Agent replied · 23 October 2024
Hello Chris,Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what we know can be a stressful time.All the best,Cubitt & West
★★★★★ 5/5
TrustpilotDaniel, Scott, and Marcus provide consistently Excellent Service
I have had Cubitt & West manage my property for over a decade. I am grateful for the efficient, dependable, fair, and professional service I have experienced with Daniel Nouari, Scott Leazell, and Marcus Farrow. They are always easy to reach and communicate with and are very knowledgeable, friendly, proactive, and keep me updated. The systems are great, repairs are managed very well with competitive quotes obtained swiftly, and they take care of complex matters, providing us with peace of mind. Thank you for your outstanding professional service.
Vee · 17 November 2023
Agent replied · 23 October 2024
Hi Vee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been over the past decade and how outstanding you've found the service from them to be.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat experience and service
Esme has been incredibly helpful during my property search. She is always professional, but also amiable, optimistic and enthusiastic when she calls to check on my progress, or offer suitable property matches. I am extremely grateful for all of her efforts. Thank you Esme!
LISA · 28 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotCubitt and West were brilliant the…
Cubitt and West were brilliant the whole way through. They are knowledgeable, friendly, helpful and supportive. I had the pleasure of working with the extremely professional Zoe and Michael in the early stages. Working with Julie (the sales progressor) once I had accepted an offer was a true godsend. She was professional, friendly and completely supportive and responsive the whole way through helping get my sale over the line. It was a complicated sale so I think it was impressive to get this through in the timeframe. Thank you so much!
Mrs · 17 November 2023
Agent replied · 23 October 2024
Hi Mrs G,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how knowledgeable, helpful and supportive you've found them to be throughout, all whilst being friendly and responsive too.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThe team at the Southsea branch have…
The team at the Southsea branch have been extremely professional. The initial viewing with Dan was arranged quickly and efficiently and Samara dealt with all the administration in a thorough way and kept us informed every step of the way.Thank you I have been really impressed.
Mel · 1 September 2022
Agent replied · 23 October 2024
Good morning Mel,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCiaran I'm so very thankful for your…
Ciaran I'm so very thankful for your time.Ciaran was absolutely fantastic with us and sorting out our property. nothing was too much to ask, communication was excellent, very friendly and professional. Very happy with the care & service we received!I sincerely appreciate the assistance.Only i have to say about your repair cost is very hi price & also i'm still waiting for reply for my free management fees for 6 months since 27/10/2022.
Mahesh · 2 March 2023
★★★★★ 5/5
TrustpilotWe had a unusual property to sell in…
We had a unusual property to sell in unusual times.Throughout the sale process the whole team which included Jasmine,Jess,Heidi,Karen,Ebba and Angela were very attentive, gave good advice and did all they could to support the sale. We appreciate their efforts collectively and individually and would recommend them gladly. Thank you all it was much appreciated.
Mr · 28 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 4/5
GoogleCubitt and West have done a great job in selling my house, despite all the current issues with social distancing etc. They've been very helpful throughout the process, and have made the whole experience as stress-free as it could possibly be! Many thanks to Ebba, Hass and Angela and the team.PositiveResponsiveness, Professionalism
Michael · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service and communication…
Excellent service and communication throughout our sale. We are trade customers and use Cubitt and West for selling various developments of ours. Julie in Southsea and Zoey in North End were both great!
Alex · 11 October 2023
Agent replied · 23 October 2024
Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how excellent the service and communication was throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExcellent all round service.
Samara was brilliant and got us over the asking price in our sale and helped us negotiate a price for our purchase. The photos were excellent and showed our house in the best possible light. The sale progression team were amazing and Julie made it all very simple.
Joe · 14 May 2022
Agent replied · 23 October 2024
Good afternoon Joe,Thank-you for your kind words about the Waterlooville team of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAmazing service and a pleasure to deal with
Leonie and colleagues at the Redhill Branch went above and beyond what I would have expected from them to help my mother move under very difficult circumstances. They were always there with a cheerful voice and a resolution to the many problems we had. I would whole heartedly recommend them. Marvellous job. Thank you
Nicola · 14 May 2021
Agent replied · 23 October 2024
Dear NicolaThank you for this wonderful review. It is my pleasure to pass on your kind compliments to Leonie and the rest of the team in Redhill, who will be delighted to read your kind words. We really appreciate you taking the time to leave a review and recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West
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