Every review we hold for the Brighton and Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDale Morgan, Keeper's Green
Dale Morgan, helped us enormously when we first visited Keeper's Green.He was friendly, approachable, knowledgeable and thoroughly professional.We made an offer and he guided us through the process of what would happen both before acceptance and immediately afterwards. Everything is, thus far, absolutely on track. Dale is a wonderful asset to you.People skills are second to none.Gary & Karen Alliss
Gary · 26 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotA wonderful first-time letting experience
Robin was helpful and professional throughout the process. Covid obviously raised some complications but he helped us work through all of them and guided us through the process, explaining every option and requirement thoroughly. He's also personable and respectful. Had a wonderful process letting our home for the first time with Robin, his team, especially Hannah, and Cubitt & West.
Saadia · 7 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
GoogleGreat service. Ebba went above and beyond to help with the sale of my property. Always returned calls and was there at the other end of the phone updating me every step of the way.
Great team!
Lauren · 23 October 2023
Agent replied · 22 October 2024
Hi Lauren,
Thank you for leaving a review for our Central Brighton team. We're delighted to hear how Ebba went above and beyond helping you with the sale of your property, well pass your kind words along!
Best wishes,
Cubitt & West.
★★★★★ 5/5
GoogleEbba Morley was most personable, highly professional and a great role model for her colleagues. She worked hard for me - it was a 'difficult to sell' house at a time when the market is slow. She kept me well informed, was calm and measured throughout the process, and I had faith in her and her team. Her colleagues too were efficient and reliable.
Matthew · 24 October 2019
Agent replied · 22 October 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Cubitt and West
★★★★★ 5/5
TrustpilotFantastic
From the 1st phone call we ever had & right up to the last has been such a lovely experience buying our first home! A big special thank you to Oliver, Samuel, Richard, Jessica, Gill & Harry for always being so helpful & understanding. We will be very happy in our new home, thank you!
Molly · 20 December 2021
Agent replied · 23 October 2024
Team Bognor are delighted with your comments and so pleased they could make your first house buying experience a good done. Thank you.
★★★★★ 5/5
TrustpilotReally enjoyed the services from mark…
Really enjoyed the services from mark with Cubitt&west . Mark is really attentive and gives positive vibes.
Gangadevi · 17 November 2025
★★★★★ 5/5
TrustpilotCharlotte from the Bognor Branch was so helpful
Charlotte from the Bognor Branch was so helpful and without her we would not have been able to purchase our new home she went out of her way to find every Avenue possible .So informative and communication was excellent .Such a lovely girl and because of her we put our property on the market with Cubitt and west .
Marlene · 18 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotRenting out a flat
We used Cubitt & West to rent out our flat in Littlehampton, can honestly say we've had absolutely no issues with the whole process moving ahead very quickly, from finding a tenant to getting the tenancy agreement set up, it's been an incredibly smooth process. The majority of the correspondence and information was passed through Marcus Farrow who was able to answer all and any queries and we are very grateful for his quick replies to emails and how stress free the whole process was
Matthew · 2 February 2024
Agent replied · 23 October 2024
Hi Matthew,Thank you for leaving a review! It's great to hear how positive your experience of renting out your flat with our agents has been and how incredibly smooth the process has been for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWhat an amazing group of people
What an amazing group of people. Julie has been a fantastic help during our move. Nothing has been too much, no phone call no many. A calm voice at all times. I would thoroughly recommend!
Emma · 24 November 2023
Agent replied · 23 October 2024
Hi Emma,Thank you for leaving a review! It's great to hear how amazing you've found our team to be and how fantastic Julie in particular has been throughout your move.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotPaige was brilliant
Paige was brilliant and extremely helpful and being able to assist us in securing our property. All the staff were warm and very helpful. Good experience.
Lisa · 28 May 2024
Agent replied · 23 October 2024
Hi Lisa,It's great to hear that Paige and the team were warm and helpful in their approach. We really value your feedback.Best wishesCubitt & WestArundel
★★★★★ 5/5
GoogleEbba and her team have been exceptional throughout my transaction. I was a purchaser in the sale, whilst C&W Fiveways represented the vendor. Ebba, and her team, have been truly dedicated to the sale and have helped it along at every step of the process. Ebba was available to answer all manor of questions from the start, and throughout. Even from the point of viewing, a member of her team was so helpful with the appointment, not at any point was anyone pushy, all were a real pleasure to interact with. Polite, friendly and professional. I really felt that I could trust the team, even though I was not the client vendor. Ebba and her team made the transaction a better process for all parties involved - I really appreciate all that they have done for me. Thank you!
Annemarie · 23 October 2022
★★★★★ 5/5
TrustpilotCubitt & West Crowley Branch
Thanks to Cubitt & West Crowley branch letting agents for their valuable service. Also, i would like to thank Aden Radojevic for his professionalism and customer care exhibited throughout the referencing and finalization of tenancy agreement.
Nizam · 24 October 2023
Agent replied · 23 October 2024
Dear Nizam,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how professional you found Aden to be throughout the process.Best wishesBecky Jennings, Cubitt & West
★★★★★ 5/5
TrustpilotAmazing experience with Cubitt & West
Amazing experience with Cubitt & West, many thanks to Daniel who has been been very responsive, quick on delivering the updates and everything needed for a smooth and easy process. Thank you to Marcus as well, very friendly and nice to talk to over the phone. Totally recommend this agency.
Ana-Maria · 29 July 2022
Agent replied · 23 October 2024
Good afternoon Ana-Maria,Thank-you for your kind words about Marcus & Dan from the Portsmouth Lettings office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubitt & West, Southsea
I cannot praise Maddison & Claire at Cubitt & West highly enough. Despite the fact that our circumstances did not allow us to proceed beyond getting our house valued, Maddison and Claire were super helpful and professional. What shines through is their enthusiasm for what they do and we would definitely feel confident in using their services again.
Jo · 19 April 2021
Agent replied · 23 October 2024
Good afternoon,Thank-you for you kind words about Cubitt & West Southsea and in particular Maddison & Claire; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe had a burst water main and although…
We had a burst water main and although we ended up without water for a week and risk of it being turned off again after a weekend of it being on and still leaking, Sadie at the management hub was and has continued to be really amazing. She was sympathetic, empathetic and everything she set out to do, in order to resolve the problem she did. She chased landlords, contractors and even provided me with information on who else to contact to get the matter resolved.5 star rating from me. She checks in and makes sure it's all still ok even months after the incident.
Customer · 16 January 2024
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agent, Sadie, has been and how she's supported you in getting the leak in your home resolved and continued to check in to ensure everything is ok after the incident.Best wishes,Cubitt & West.
★★★★★ 5/5
GoogleI recommend Ebba and her team at Fiveways Cubitt and West without any hesitation. They are professional, efficient, reliable and most importantly, able to skilfully manage what can be a stressful and emotive process. If I am ever involved in buying or selling property again, I would not consider going anywhere else.PositiveResponsiveness, Quality, Professionalism, Value
Rebecca · 23 October 2021
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Cubitt & West
★★★★★ 5/5
TrustpilotMaddison and Robin
Maddison, Robin and the team at waterlooville have been absolutely fantastic ! Always professional and efficient and extremely helpful at all times with any questions and helping us to sell and find our new home. Even received a lovely little hamper on moving day, thank you.
A · 9 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Maddie, Robin and the team at Cubitt & West from the Waterlooville office. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe have finally exchanged in what was a…
We have finally exchanged in what was a rather prolonged chain . My elderly mum was selling her property and moving for the first timeIn over 50 years. Julie was so helpful and understanding of the issues this brings with it . Really valued her support along the way. Very happy with the work she put in to make this happen
Sara · 13 March 2024
★★★★★ 5/5
TrustpilotI can't thank Julie at cubit and west…
I can't thank Julie at cubit and west enough for all her help and advise throughout the 12 weeks it took for us to move, every email/question I asked was replied to almost instantly and in a very friendly manner.Thanks Julie and a very merry Christmas.
Ian · 7 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor at Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotFantastic team
When it came to selling our house in Billingshurst we wouldn’t chose any other Estate Agent but Cubitt&West in Pulborough! Martin and his team are fantastic from valuation, superb marketing from Kirsty and great follow up and communication from Nick. Thank you to all of you, we would recommend you to everyone!
Hazel · 19 March 2022
Agent replied · 23 October 2024
I am delighted to hear that Martin and his team provided you with such a good service; and that you would recommend them. Thank you.
★★★★★ 5/5
GoogleEbba and her team were absolutely amazing. I first met Ebba to sell my flat pre-pandemic, but I had to take my flat off the market a number of times. That said, Ebba stuck with me, and my fiancée who was also selling hers, through stressful times and was always reassuring and calm. We could not have hoped for a more lovely and competent person to navigate difficult waters! Thank you so very much, Ebba & the Fiveways team!
Giles · 23 October 2022
★★★★★ 5/5
TrustpilotGreat Service
Robin, the Estate Agent gave great service showing us around soon to be new home! Julie, the Senior Sales Progressor went above and beyond with continued communication and made sure all forms were ready for completion. All in all a great service from start to finish.
H · 25 November 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about out the Waterlooville office of Cubitt & West and in particular Robin & our Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotMediocre
Despite a very convincing hard sale, with promise of above market service, it was all very mediocre. There was poor copper action with our requests in the marketing material. The open day was managed by very junior, inexperienced staff. A worse if all the verbally agreed price with the branch manager was not the final demand. The advert 'no added extras' was not applied as they added a marketing charge to the agreed price. This company is not worth the extra cost. Mediocre at best. Avoid .
Gi · 3 September 2022
★★★★★ 5/5
TrustpilotUnfortunately the sale of the property…
Unfortunately the sale of the property took a lot longer than anticipated.Tried to keep everyone up to date with the situationJulie Bramble was on the ball by contacting all parties to ascertain progress and to resolve any worries
Jenny · 27 July 2023
Agent replied · 23 October 2024
Hi Jenny,Thank you for leaving a review! It's great to hear that although the sale took longer than hoped, Julia was on the ball with updates and getting things moving along.Best wishes,Cubitt & West.
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