DDM Residential Brigg reviews

★★★★★ 5/5

Google

We recently purchased a property through Barons and were extremely impressed with their professionalism and streamlined process. Joanne Hammans, in particular, was instrumental in driving the transaction forward. She consistently checked in with every party in the chain, held everyone accountable, and ensured all deliverables were completed on time without delays. Having been through the buying and selling process before, we know how frustrating it can often be. However, Joanne and the Barons team significantly reduced that stress. Their regular updates and transparency made the entire experience far smoother than we anticipated. We moved into our new home, which we absolutely love, remarkably quickly. I highly recommend Barons to anyone looking to buy or sell a property.

Dan · 13 December 2025

★★★★★ 5/5

Google

DDM Brigg have been great dealing with the sale of our property. Liberty was lovely to work with from the start providing sensible and clear guidance and a beautiful video walkthrough. As we progressed to offers the team provided clear support to ensure we got the right buyer and sale price. Darryl has been fabulous getting us from offer to completion in just 8 weeks by providing quick responses to the buyers queries to keeping us updated on progress. Overall a good experience throughout.

Emily · 6 December 2025

★★★★★ 5/5

Google

We had an amazing experience with Liberty when moving into our rented property. Libby knew my boyfriend and I were hoping to move out of our parents’ homes and find a place together, and she found the perfect house for us - great location and great price. She contacted me directly on a Friday to discuss it and arranged a viewing for the following Tuesday. The property hadn’t yet been listed, as the previous tenant hadn’t moved out, so no one else had seen it. Because competition for rental properties in Brigg is outrageous, I was worried it might go online before we had a chance to speak with the landlord. But Libby called the landlord immediately after our viewing, and within an hour we’d been accepted! She made the whole experience completely hassle-free, and I’m so grateful for her help. Without her, we would probably still be living with our parents. We were then passed to the lettings department, who completed all the verification checks, and we moved in the following Friday. The entire process took just two weeks, which is incredible given the current rental climate. DDM made everything stress-free and seamless so I would highly recommend!

Shannen · 6 December 2025

★★★★★ 5/5

Google

Mansons have provided an excellent service while I was transitioning into my new home. Isabella was very reassuring and maintained great communication throughout the process. Andy was welcoming and friendly on the check-in day, which made a big difference. Daisy has also been very professional and helpful since moving in. Overall, I’m very happy with the service so far and appreciate the support from the team.

Samuel · 12 March 2026

★★★★★ 5/5

Google

I had an incredibly frustrating experience with both my own solicitor and the buyer’s, and without Liberty at DDM the sale would never have gone through. She stepped in time and time again to keep things moving, took ownership where others didn’t, and genuinely went above and beyond from start to finish. Her professionalism, communication, and determination were exceptional throughout. Liberty is an absolute credit to DDM, and I can’t recommend her highly enough. Thanks again Liberty!

Lee · 6 December 2025

★★★★★ 5/5

Google

Liberty and the team were excellent throughout our property purchase. Liberty was extremely helpful, always pleasant to talk with and happy to give guidance, always one step ahead of the process making it easy to know what would be coming up next. Thanks for your time and assistance!

Alan · 8 July 2026

★★★★★ 5/5

Google

Thank you Mansons for a more than satisfactory experience as a letting agent who then very successfully sold my rental property to existing tenants. Very smooth transition, excellent communication between conveyancers (who Mansons recommended), tenants and myself. Just over three months from agreement to market prperty to completion of sale. Faultless and to be highly recommended.

Victoria · 5 May 2026

★★★★★ 1/5

Google

DO NOT RENT A PROPERTY WITH MANSONS IF YOU ARE A STUDENT! As a house of four students living in Jesmond this year, we had an extremely poor experience with Mansons. When we collected the keys in August 2024, we immediately complained via email about the property’s cleanliness, as it was not in a satisfactory condition for move-in. This complaint was completely ignored. Throughout our tenancy, we had a recurring drainage issue with the shower. Despite raising this multiple times, Mansons failed to resolve it properly. The problem eventually became so severe that water leaked into the kitchen, creating a serious risk of the ceiling collapsing. We were repeatedly misinformed about when contractors would attend, often missing lectures and waiting at the property all day to no avail. When repairs finally took place, we were left without a working shower for over a week and forced to live in a dusty, loud, and unfinished environment in both the bathroom and kitchen. As this was the only shower in the property, some tenants had no choice but to temporarily move out just to properly wash. At the end of our tenancy, we faced further issues with the return of our deposits. A professional deep clean had been carried out prior to check-out, leaving the property cleaner than when we arrived (which was particularly frustrating). The pre check-out inspector even told us it was the cleanest he had seen the property, giving us a false sense of security that there was no major issues. Yet, in the post check-out inspection, a number of alleged “cleaning issues” suddenly appeared, resulting in significant and entirely unjustified deductions. When we raised this with Debbie, who was handling the deposit return, she claimed the inspector never said this, and if he did, it was because he was unfamiliar with the property. This felt like we were being misled and taken advantage of as students, paying full rent for a property that had already caused repeated disruption and stress. The contradictions between the pre and post check-out inspections, coupled with the misleading explanations from Mansons, made the deposit process feel like an unfair attempt to recoup money from students. Debbie’s communication throughout was dismissive, unhelpful, and often untruthful. She showed no understanding or empathy for the numerous issues we faced and never offered an apology. At one point, she even denied that we had ever complained about the lack of shower facilities, the leaking kitchen ceiling, or the dust and building noise throughout the house during the works carried out! If you are a student renting with Mansons, take photos of everything, record all phone calls, and keep detailed notes of every interaction; otherwise, any evidence may be disregarded. For example, our email complaint in August 2024 listing issues of the properties cleanliness was disregarded because we didn't provide specific photos. Overall, our experience with Mansons was unprofessional, negligent, and completely lacking in any kind of accountability. We strongly advise any students considering renting in Jesmond to avoid Mansons entirely!!

Isabella · 8 October 2025

★★★★★ 5/5

Google

We received excellent service from the whole team at Barons. The valuer came to us having prepared in advance with evidence of recent property sales in the area. Viewings were well organised and we were kept up to date with progress. When a buyer was found, Barons helped to keep things moving. Thank you to the whole team.

Kevin · 11 April 2026

★★★★★ 5/5

Google

I have now used DDM Residential for the third time in two years, and this time it was for the sale of my own property. Once again, they absolutely did not disappoint. From the very beginning, the service was professional, efficient and reassuring. Kate recommended that I use their Sale Ready process, explaining that having everything prepared upfront could help speed up the conveyancing process. I can honestly say that it did exactly what it promised. From the memorandum of sale being issued through to completion, the whole process took just six weeks, which was an excellent result. What really stood out to me, as it has with my previous experiences with DDM, was the level of communication throughout the entire process. I was kept informed at every stage, from the initial valuation and getting the property listed, through to viewing feedback, offers, negotiation and the progression of the sale. I never felt that I was left wondering what was happening or that I had to constantly chase for an update. The team were professional, approachable and proactive throughout, and their knowledge and experience made what can often be a stressful process feel much more straightforward. Having now used DDM Residential on three occasions, I feel very confident recommending them. They genuinely deliver on what they say they will, and the six-week turnaround from memorandum to completion is testament to how effective their Sale Ready process can be. I would thoroughly recommend DDM Residential to anyone looking to sell their property.

Graham · 6 October 2026

★★★★★ 5/5

Google

I can not recommend Daryl enough, he kept us updated every step of the way and actively got involved with the solicitors. Nothing was too much trouble, even when I asked him to contact the vendors for advice how to look after the pond we had inherited. HIGHLY recommend this company. Thanks again Daryl Sarah & Debi

Sarah · 6 April 2026

★★★★★ 5/5

Google

I had a great experience with the team at DDM. They were quick, efficient and answered any questions i had. Thank you to Daryl for helping us secure our new home

Ria · 16 September 2026

★★★★★ 5/5

Google

Thank you for looking us, after what turned out to be a rather long sale. Joanne was very efficient as our sales progressor and went above and beyond to keep us up to date and to ensure all parties were kept up to speed with proceedings.

Cindy · 5 June 2026

★★★★★ 5/5

Google

Barons have been excellent throughout the selling of our house. From day one through valuation to viewing appointments, being kept up to date with progress all of the team have been very helpful and good to work with, especially Joanne who has been an absolute Star, from the sale of the house through to completion. Very helpful with updates, progress and advice we cannot thank you enough for all you have done for us.

Colin · 2 July 2026

★★★★★ 5/5

Google

From the first meeting with Kellie we knew selling via In House was going to work for us. Her approach in supporting us around the probate process was both sensitive and professional. We were then introduced to Guy as the quick sale progressed. He continued with the helpful and professional approach. Communication was excellent. Thankyou very much.

Holly · 9 March 2026

★★★★★ 5/5

Google

I appointed Mansons to sell my property after several years of them managing it on my behalf. Their management service was second to none and extremely comprehensive from locating suitable tenants, dealing with any issues arising (including chasing Third Parties where appropriate) and all aspects of administration. When I decided to sell the property Mansons were the only firm I would consider. I was initially guided by Nick but then I was taken under the wing of Deborah. Although my sale took much longer than I had expected (due to procrastinating Third Parties), Deborah was proactive throughout and I am grateful for all of her help and assistance. Well done and thank you Mansons I cannot recommend you highly enough.

Fergus · 8 August 2025

★★★★★ 5/5

Google

Mollie at DDM in Brigg was amazing during the sale of our house. She went above and beyond to keep us informed about what was happening with the sale.I would highly recommend.

Wendy · 27 August 2026

★★★★★ 5/5

Google

Rented a Jesmond student house with Mansons for my 4th year at uni… The house was refurbished in the summer before moving in, and was modern and clean. We had some maintenance issues at the start but it was very easy to report and they were dealt with in a timely manner. I felt well looked after by Kirsty and the team and it was always easy to get hold of them over the phone when we needed.

Joe · 8 August 2025

★★★★★ 5/5

Google

I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.

Shirley · 10 July 2025

★★★★★ 5/5

Google

I’m so glad we went with DDM for our recent house sale, I can’t recommend them enough. Liberty went above and beyond with her kindness, support, help and advice. Really first class service. A+++

Kirsty · 4 August 2026

★★★★★ 5/5

Google

Selling with DDM has been an excellent experience from start to completion. Mollie’s preparation was impressive from the off and Liberty has been professional, helpful and communicative. Thank you.

Helen · 4 September 2026

★★★★★ 5/5

Google

I have had a great experience using DDM as my EA, the communication and friendly service was better than I have experienced in previously used agents. In particular Mollie who dealt with my purchase, she could not have done any more to make the whole process as smooth and stress free as possible. Would highly recommend to anyone selling or buying in the area.

Georgia · 6 December 2025

★★★★★ 5/5

Google

Sienna was a huge help to us during our search for a property, from being flexible around our viewing availability and support throughout the application process, she’s been on hand to answer all of our questions. Likewise, the wider team …

Mahika · 9 June 2026

★★★★★ 5/5

Google

Brooke from Brekon and Brekon was absolutely amazing! From start to finish, she was always available to call or email, and her responsiveness was unmatched. Buying a property is one of the biggest challenges you’ll ever face, but Brooke made the entire process seamless and stress-free. She kept me updated every step of the way, was incredibly thorough, and went above and beyond to ease our transition. Brooke is truly a credit to the team, and I sincerely hope her efforts are formally recognised. I couldn’t recommend her highly enough, thank you, Brooke!

Faheem · 23 June 2025