Every review we hold for the Bridport office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotNo way of leaving no star
No way of leaving no star. Good tenants, on month by month, wanted to end the tenancy on the 5th of December, rang Broadstone and told them, they replied. Yes, all fine. 3-4 days later had an email to say I couldn’t end a tenancy, unless we put it in writing… Yes, that’s right in writing, not email. Did this and then told we could end the tenancy until the 11th of December so it cost us an extra week at no fault of ours. Property had damp issues, which we weren’t told, just found out from previous tenant who had same problem, so threw lots of stuff out through mould.
Steven · 12 January 2024
Agent replied · 1 June 2026
Thank you for your review. We’re sorry to hear about your experience and the frustration this has caused, particularly around the notice period, the damp/mould concerns, and the delay in receiving your deposit.
If you contact the branch with the property address, tenancy dates and your deposit reference, a manager can review the file, including the advice given about ending the tenancy, the condition reports and any proposed deductions (such as the carpet), and provide a clear update on the deposit return timescales.
As your deposit is protected with a tenancy deposit scheme, any deductions must be supported by evidence and you have access to the scheme’s independent dispute process if you don’t agree.
We’re sorry again for the inconvenience, please get in touch so we can look into this and respond properly.
★★★★★ 5/5
GoogleVery happy with the services offered by Goadsby and in particular George, who visited recently to provide a property appraisal marketing report. A professional, timely and efficient visit with a thorough report. thank you.
Roger · 28 November 2023
Agent replied · 24 August 2024
Hi Roger, thank you for taking the time to review our sales team. I'm sure George in particular will really appreciate your comments. All the best.
★★★★★ 5/5
GoogleThank you so much Mark and George for all your assistance and patience with getting our flat sold. You were a massive help in aiding the communication between parties when solicitors seemed to be very busy and hard to get hold of! I would highly recommend Goadsby in Bridport.
Pippa · 25 August 2022
Agent replied · 24 August 2024
Hi Pippa, thank you for your kind review. So pleased George and Mark were able to help you with your sale. All the best.
★★★★★ 5/5
GoogleWe sold our Property though Goadsby in October 2020. Mark and George where outstanding, highly recommended. Very helpful, always at the end of the phone for me if I had any questions, nothing was ever to much trouble. Would definitely use again. Thank you Mark and George for your help with selling our home. 😀 …
Steph · 25 August 2021
Agent replied · 24 August 2024
Thank you for your review Steph, all the best and kind regards.
★★★★★ 5/5
GoogleWould definitely recommend Goadsbys to anyone wanting to sell their property. They are friendly, efficient and professional and kept us informed at all stages of our sale, with a special mention for Mark Godfree who was excellent!
Alison · 25 August 2023
Agent replied · 24 August 2024
Hi Alison, thank you for taking the time to review our service. SO pleased the team were able to help you. I'm sure Mark, George, Callum and Fiona will really appreciate your comments. All the best and kind regards.
★★★★★ 5/5
GoogleWouldn't hesitate to recommend the Bridport team, professional, friendly, pro active..all made for a very smooth purchase..special thanks to Callum and Tommy!
Sara · 25 June 2024
Agent replied · 24 August 2024
Hi Sara, that is great to read! Thank you for your kind review, so pleased the team were able to help you. All the best and kind regards.
★★★★★ 1/5
TrustpilotDON’T TRUST GOADSBY ESTATE AGENT (unless you have shares in the Co.)
DO NOT TRUST GOADSBY ESTATE AGENTS, WIMBORNE. THEY WILL FLEECE YOU for EVERY PENNY & THEIR Customer Service IS TERRIBLE.
Robert · 9 February 2026
Agent replied · 1 June 2026
Thank you for your feedback. We are sorry to hear you feel dissatisfied with your experience.
We aim to be clear and transparent on our terms and fees from the outset, and we take any concerns around communication or service seriously. As we are unable to address the detail of your comments in a public forum, please contact me: john.ryall@goadsby.com with your full name and property address and I will forward your complaint over to the correct team.
★★★★★ 5/5
GoogleAll the team at Goadsby were very professional and efficient, working for me through a difficult situation. Many thanks to George and Callum in particular for their help and kindness.
I recommend this office in Bridport.
Mary · 25 August 2023
Agent replied · 24 August 2024
Hi Mary, thank you for your kind review. I'm sure George and Callum and the rest of the team will really appreciate reading your comments. So pleased we were able to help you. All the best and kind regards.
★★★★★ 5/5
GoogleAfter viewing over a dozen properties with different estate agents, some of which seemed to put in the minimum effort, not being able to answer the simplest of questions.
Tommy Howard of Goadsby estate agents was notable for his proactive approach. He had obviously done his homework. He was knowledgeable about the property and keen to follow up the viewing asking our thoughts about the property. He’s the agent I’d want selling my house.
Fiona · 27 March 2024
Agent replied · 24 August 2024
Hi Fiona, that is great to read and we are very grateful for your feedback. I'm sure Tommy will be equally as delighted to read your comments. All the best and kind regards.
★★★★★ 5/5
GoogleWe purchased our first home last year through Mark, George and the team. Everyone we dealt with was great and always answered our (many) questions promptly. The sale went smoothly and Mark assisted us when needed, would highly recommend. Thanks and sorry for the delay! Will
William · 25 August 2022
Agent replied · 24 August 2024
Hi Will, thank you for the review! So pleased the team were able to help you find your first home. All the best
★★★★★ 5/5
GoogleThe service I had from George Ffoulkes and Mark Godfree was excellent. They attended to every bit of the process of selling our house with the utmost care and sensitivity. I would highly recommend Goadsby on the basis of the service I received from these two gentlemen. Thank you George ,thank you Mark.
Tim · 25 August 2021
Agent replied · 24 August 2024
Hi Tim, many thanks for taking the time to review our Bridport office, George and Mark will be thrilled to read your comments. All the best.
★★★★★ 5/5
GoogleI cannot recommend the Bridport office of Goadsby highly enough. Mark, George and Fiona were always available to answer any questions or queries. This sale was not straight forward but moved very smoothly and efficiently to exchange and completion with their help. It was a friendly and professional service and I have no problem in recommending them.
Valerie · 25 August 2020
Agent replied · 24 August 2024
Thank you very much for the feedback Valerie. All the best !
★★★★★ 5/5
GoogleWe moved into the area from Yorkshire and viewed a lot of properties with different agents. Callum at Goadsby was by far the best, with very good knowledge of the houses he was showing and able to answer most of our questions during the appointment. Anything that needed to be followed up on was done so quickly and efficiently. Mark at Goadsby was great during the post-offer period and very proactive in checking and chasing progress of all parties. I would highly recommend Goadsby Bridport.
Adam · 25 August 2023
Agent replied · 24 August 2024
Hi Adam that is fantastic to hear! Thank you for your kind review. So pleased our team at Bridport were able to help you with your move. All he best and kind regards
★★★★★ 5/5
GoogleExcellent service from Goadsby's in Bridport on my recent house sale. The team, George, Callum and Tommy, were very good at communicating, keeping in touch with me throughout the process and replying promptly to my queries. Highly recommended.
Claire · 11 July 2025
Agent replied · 9 September 2025
Hi Claire, that is great to read! Thank you so much for taking the time to review the service your received. I'm sure George and the team will be equally delighted to read your comments. All the best and kind regards
★★★★★ 5/5
GoogleAbsolutely first class service from George, Mark and the team. They really listened to our specific sale requirements, and were polite, efficient and conscientious in all of our dealings with them. Excellent communication and so easy to deal with. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Tee · 25 August 2021
Agent replied · 24 August 2024
Hi Tee, thank you for your review, I'm sure George and Mark and the team will appreciate the comments. All the best !
★★★★★ 5/5
GoogleCallum has been fantastic making this sale stress free. I would highly recommend them to anyone
Jane · 26 May 2024
Agent replied · 24 August 2024
Hi Jane. So pleased we were able to help you with your move. I'm sure Callum and the team will be delighted to receive your comments. All the best and kind regards.
★★★★★ 1/5
TrustpilotDo you own sale /not well regulated
Southbourne Goadsby is very good at getting a buyer and advertising . We found we were on our own as great deal after we got buyer. There was one meeting with our buyer and Goadsby basically seems to wait for us to do all the work or our sale failed ..either way they made full commission
Gail · 1 December 2023
★★★★★ 5/5
GoogleExcellent service from Goadbsy especially Callum who handled our property purchase extremely well
Would highly recommend and also the moving in gift was generous and well thought of
Ronnie · 25 August 2023
Agent replied · 24 August 2024
Hi Ronnie, thank you for your kind review. I'm sure Callum and the team will really appreciate reading your comments. So pleased we were able to help you with your purchase and we hope you enjoy your new home! Kind regards.
★★★★★ 1/5
TrustpilotThe Estate Agent equivalent of stepping on Lego
If estate agents were a personality type, Goadsby would be the human equivalent of an unflushed toilet - a bit whiffy, always full of crap, and guaranteed to ruin your day.
Kayleigh · 1 August 2025
Agent replied · 1 June 2026
Thanks for taking the time to set out your experience in such detail, we’re sorry to read how strongly you feel, and we appreciate how stressful and upsetting this clearly was for you.
We take allegations around tenancy documentation and communication extremely seriously. While we can’t discuss individual accounts in a public review platform, we would like to look into the what happened here.
If you’re willing, please email me at john.ryall@goadsby.com with your full name, the property address, and the best contact number, along with the dates of the renewal(s) and your notice, so i can forward your complaint on to the correct member of staff so we can investigate properly and respond directly.
We’re sorry again for the frustration this has caused, and we’d welcome the opportunity to review what happened.
★★★★★ 5/5
GoogleHayley was fantastic when selling our house. She was in constant communication all the way through a stressful process. Thanks for all your help Hayley.
Jim · 25 August 2023
Agent replied · 24 August 2024
Hi Jim, thank you for your kind comments so pleased we were able to help you. All the best and kind regards.
★★★★★ 5/5
GoogleGeorge and all the Team at Goadsby have been very professional and helpful throughout the purchase of our new home. Highly recommend.
Jayne · 13 October 2025
Agent replied · 12 November 2025
Hi Jayne, thank you for taking the time to review the service you received from our Bridport team. I'm sure George, Callum, Tommy and Fiona will be delighted to read your comments. All the best and kind regards.
★★★★★ 5/5
GoogleFriendly yet thorough and professional service, kept us well informed throughout, special shout out for agent Tommy - no hesitation in recommending.
Terry · 13 October 2025
Agent replied · 12 November 2025
Hi Terry that is great to read! Thank you for taking the time to review our service and I'm sure the team and Tommy in particular will be delighted to read your comments. All the best and kind regards.
★★★★★ 5/5
GoogleReally helpful advice and relevant properties emailed out to me. Tommy was very efficient and extremely pleasant to deal with.
Gilly · 28 November 2023
Agent replied · 24 August 2024
Hi Gilly, that is great to read, thank you for your kind review. So pleased we were able to help you. All the best and kind regards
★★★★★ 5/5
GoogleTrue professionals, always on hand to answer queries. Have kept me informed throughout and fully supported my move in very difficult circumstances. Customer Service was exemplary especially from Mark and would fully recommend them. Thanks for making the process easy.PositiveResponsiveness, Quality, Professionalism
Tracey · 25 August 2021
Agent replied · 24 August 2024
Hi Tracey, that is great to read, thank you for taking the time to review our service. So pleased we were able to help you. Kind regards
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