Trusted Agent profile · Bridport
★★★★★
212 reviews across 2 platforms
2 South Street, Bridport, DT6 3NQ
Goadsby's office in Bridport, at 2 South Street, is rated 4.5 out of 5 across 212 reviews on two platforms, including 170 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bridport office, from every platform, shown as written. First names only.
5/5
GoogleWe had a great experience with Goadsby buying our first home. Tommy, Callum and George were brilliant.
Hi Chloe, so pleased to hear our team at Bridport were able to help you with your first time buy. Enjoy your new home! All the best and kind regards.
5/5
GoogleThe guys at Goadsby Bridport were very helpful and knowledgeable on the local housing market. They guided us through a sale and helped chasing up other parts of the chain to achieve exchange and completion in an agreeable timescale. Excellent after sales support.
Hi Steve, thank you for your review. We are so pleased we were able to help you with your move. All the best and kind regards.
5/5
GoogleBoth Mark and George were so professional, yet also very friendly. It was like being part of the Goadsby family...lol. Even when the office had to close due to coronavirus they ensured continuing contact by phone or email. ( Thank you Jim Doerr for such quick responses and excellent work). I would certainly use Goadsby Bridport again and recommend them to anyone. Easing the stress of buying and selling is a talent that Mark and George have in abundance. Thank you both so much xPositiveResponsiveness, Quality, Professionalism, Value
Hi Lorraine, thank you for your kind words and we are glad we were able to make things happen for you ! All the best.
5/5
GoogleI have been treated so well by the staff at Goadsby, Bridport. Our move has not been the easiest but we have been kept up to date with quick and honest answers to all our questions. Although all the staff were brilliant, I have to single out Mark, this fine young (!) man has been outstanding at every single part of our purchase, he has put up with my constant barrage of questions and has been on hand at all times to assist me, I cannot thank him enough for his patience, knowledge and politeness at all times, the man is a true professional. So, George, Fiona and especially Mark, thank you all for a smooth transaction and for your continued support throughout. Brilliant.
That is great to hear Frankie, thank you for your comments and good luck with everything !
5/5
GoogleRight from the word go, Goadsby have been fantastic. From taking photos of the property, to marketing it, selling it and keeping me informed every step of the way. I would highly recommend them. My thanks go to Tommy and Callum for all their help and work in securing a successful and stress free sale.
Hi Tim, that is great to read! So pleased Tommy and Callum were able to help you with your sale. All the best and kind regards
1/5
TrustpilotGoadsby At Ferndown - Worst expetience when you end contract
The company is not friendly and their job end the moment tenancy agreement is signed. No collaboration or support. Especially the Ferndown branch! Never go them. There is no patience to listen to a problem statement and always delayed response. I have formally written to Deposit Scheme to get my deposit back while the assocaites just push back on every request to even get the least of information! Never go to them if you want peaceful life within or life after tenancy in gettin own money back or have an idea about the end!
1/5
TrustpilotUse an alternative agent if you want to sell your property in Bournemouth
A very disappointing experience I'm afraid and I would not recommend Goadsby if you are looking to sell your property in Bournemouth. There was very little engagement, enthusiasm, pro-activity or feedback from day one. A very small number of viewings and no effort to keep me updated on viewings or discussions with potential buyers. One offer was accepted but Goadbsy never demonstrated any commitment to progressing the sale, resolving the key issues or addressing any of the enquiries that were raised by the potential buyers. This meant a lost sale and a £2,000 solicitors fee. Any discussions with my contacts at Goadsby always focused on the easy option of quick price reductions as opposed to marketing opportunities they could put in place to drive viewings and footfall. Additional and improved photographs were discussed but again took 3 weeks to implement. Too many lost opportunities at a time when challenging conditions require a pro-active, knowledgeable and determined agent. I'm more than happy to discuss this feedback with anybody from the Goadbsy senior management team in more detail if they would like to call me but I doubt this will happen. Most definitely not to be recommended. Find another agent.
1/5
TrustpilotWe have been a tenant with goadsby for…
We have been a tenant with goadsby for a few years and up until recently were ok but on leaving our property early at the landlord’s request we did so at great expense to ourselves !the landlord aided by goadsby have since tried to keep most of my deposit as well for fictitious repairs and to add insult to injury they promised me and I have emails to prove this I would have the undisputed part of my deposit back today and guess what I’ve not got it they are rude do not understand the law or promises made so avoid very very poor
Thank you for your review. We’re sorry to hear about your experience, particularly as you moved out early at the landlord’s request and have then been left feeling let down by the way the deposit has been handled and communicated. We take deposit deductions and timescales very seriously. Please contact the branch in writing with your tenancy address, move-out date and deposit reference, and attach the emails you mention confirming the return date for the undisputed amount. A manager can then review the file, the proposed deductions and where the payment is up to. As your deposit is held in a tenancy deposit scheme, you also have the right to use the scheme’s independent dispute process for any deductions you don’t agree with. We’re sorry again for the frustration caused, please get in touch so we can investigate and help resolve this.
5/5
GoogleSuperb and outstanding service from the get go, we were previously with another estate agent when we were selling our house and decided to move over to Goadsby as we weren’t too impressed with the service we had at the ‘unnamed estate …
Hi Scott, So pleased to hear that the team at Bridport were able to help you with your sale. I'm sure they will be delighted to read your comments. Thank you for taking the time to provide them and we wish you all the best in your new home !
5/5
GoogleVery pleased with the service we received for our recent house purchase, very professional from the start and kept us fully informed all through the process, thanks to George, Callum and the whole team. Would recommend to anyone.
Hi Denise thank you so much for your feedback, we are so pleased we were able to help you with your purchase. All the best in your new home !
5/5
GoogleWe recently purchased our new home through Goadsby, Callum was our first point of contact and latterly George too. Both were really nice to deal with, always professional and on the ball. We would highly recommend them. Thanks guys Paul & Tina
Hi Paul & Tina, so pleased the team were able to help you. I'm sure Callum and George will really appreciate your comments. All the best in your new home!
5/5
GoogleJust completed on our sale today and the team at Bridport have been very helpful from start to finish. Never made me feel i was annoyance when i would chase the sale (quite a lot), they only helped me find the answers i was looking for if they weren’t already chasing themselves. Thank you to Mark and George.PositiveResponsiveness
Hi Dominique, thank you for taking the time to review our Bridport team, I'm sure they will be delighted to read your comments, so pleased we were able to help you with your move. All the best.
5/5
TrustpilotDylan at Goadsby in Wimborne was kind
Dylan at Goadsby in Wimborne was kind, patient and nothing was too much trouble. He helped me through the process so that I am now living in a beautiful home.
Thank you so much for your lovely review. We’re delighted to hear Dylan in our Wimborne office was kind, patient and so supportive throughout the process, and congratulations on your beautiful new home. It’s also great to know Charlotte and Colin at our Bournemouth branch were so helpful and helped to sell your property quickly. We’ll make sure your kind words are passed on to Dylan, Charlotte, Colin and their teams. Wishing you lots of happiness in your new home.
5/5
GoogleHaving to deal with my Uncle's estate was a daunting task, so the help of all at Goadsby was most welcome. I was kept informed of all viewings and progress of all offers. As with house sales, there were a few hiccups along the way, like … More
Hi Keven, that is so good to read, so pleased we were able to help you and thank you for leaving us a review. All the best and kind regards
5/5
GoogleTommy Howard helped us navigate through a very difficult purchase. He is an exceptional young man and a credit to the company.
Hi Richard, thank you for your kind review, I'll be sure to pass your comments on to Tommy. So pleased he was able to help you. All the best and kind regards.
5/5
GoogleI’ve found Goadsby Estate Agents the best ever to deal with. I’ve searched through lots of right move ‘for sale’ house details in our house search and find Goadsbys the easiest profiles to navigate with an honest , professional , clear description of the properties. Their follow up enquiries are prompt and professional.
Hi Katherine, thank you for taking the time to review the service you have received. I'm sure George and the team will really appreciate your comments. All the best and kind regards.
5/5
GoogleReally great service. Good Property photos, listing up quickly, good communication throughout with feedback on viewings and then with the buyer and solicitors during the contract period. Would definitely recommend.
Hi Nick, thank you for your kind review, so pleased our Bridport team were able to assist you in the sale of your property. All the best and kind regards.
5/5
GoogleWe received a very Professional service from the Bridport Branch of Goadsby Estate Agents. We would highly recommend them to our family and friends. Thank you to George, Callum, Fiona and the rest of the team.
Hi Kim, That is great to read! So pleased the team at Bridport were able to help you. All the best and kind regards.
5/5
GoogleA very big thank you to Mark Godfree at Goadsby Bridport. The process of buying a newly converted flat in Bridport took a very long time, but Mark was quietly persistent, contacting all parties almost daily for many months, putting in a lot of effort to ensure that at last our purchase was completed satisfactorily.PositiveResponsiveness, Quality, Professionalism, Value
Hi Ruth, thank you for taking the time to review our service. We are glad Mark was able to help you through the process, even though it took a long time! All the best.
5/5
GoogleMark couldn't have been more helpful - I was buying a property Goadsby in Bridport were marketing. His communication was excellent throughout. It was a complicated chain and Mark really made everything happen and is so pleasant and friendly to deal with. His colleagues in the office, especially George were always really helpful and polite. Highly recommended.PositiveResponsiveness, Professionalism
Hi Dawn, thank you for taking the time to review our Bridport office, I’m sure Mark will be delighted to read your comments. So pleased we were able help you move. All the best.
1/5
TrustpilotWhen viewing a property with Goadsby…
When viewing a property with Goadsby they failed to tell us about considerable material information relating to the property. Refused to listen to our complaint so had to go to the property ombudsman. Shocking company run by management who clearly don't know the new laws and legislation relating to estate agents. Avoid at all cost
Thank you for your review. We’re sorry to hear you feel you weren’t made aware of material information when viewing a property, and that you’ve been left dissatisfied with how your complaint was handled. As your complaint is already with The Property Ombudsman, we will of course co-operate fully with their process. We’re sorry again for the frustration caused.
5/5
GoogleThe whole team in Bridport have been amazing - professional, efficient, friendly and very patient with me! I cannot recommend them highly enough, special thanks to Callum and George for ensuring my property search was so smooth and stressfree.
Hi Jane, thank you for your kind review. So pleased we were able to help you with your property search. All the best and kind regards.
4/5
GoogleWe advertised our property with Goadsby and were very pleased with the customer service we received from the Goadsby team in Bridport. They always kept us up to date. They did not pass on the viewing responsibility to the client, as other estate agents do. They were also very respectful of our home, ensuring it was secure following viewings. Impressed also with the internal shots of our property. Friendly, approachable, caring team. Thank you again and many apologies for the belated review.
Hi Doreen many thanks for taking the time to review our service. It is always good to receive feedback. If there is anything more we could have done to receive 5 stars we are keen to learn. All the best and kind regards
5/5
GoogleGreat team always keep in touch and come up with lots of options. They try to solve all those little niggles. Great patience and humor when pushed. Not the 1st time we've worked with them and a pleasure again. Thank you.
Hi Maggie thank you for taking the time to leave your views on the service you received. So pleased the team were able to help you with your move. All the best and kind regards.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Goadsby's Bridport office has 212 reviews across two platforms: 170 on Google, 42 on Trustpilot (across the whole business).
Goadsby Bridport is rated 4.5 out of 5 across all 212 reviews, and 4.9 out of 5 on Google from 170 reviews.
Yes. In The Trusted Agent 2026 awards: Goadsby, Bridport won Trusted Agent.
Goadsby Bridport, 2 South Street, Bridport, DT6 3NQ.
