Every review we hold for the Bridgwater office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent communication and support…
Excellent communication and support throughout the sales process from the Yeovil team. Team visited the house before going on the market to familiarise themselves with the property and have information to hand on viewings. Not always the case when we were viewing other properties! Our sale was managed by Lauren who updated us at every stage and worked with both solicitors and agents to move the chain forward where perhaps progress could have stumbled. Our experience was only positive hence 5 stars!
Simon · 27 August 2025
Agent replied · 25 September 2025
Dear Mr Carling, thank you so much for your very kind words. We are delighted to hear that you have had a good experience with our Yeovil colleagues. It was a pleasure to work with you and we wish you all the best for the future. GTH
★★★★★ 3/5
TrustpilotThey were ok once we had offered…
They were ok once we had an offer accepted. However they wouldn’t let us view the house as another family we’re considering if they wanted to buy it. Even though it was our second viewing. I had to find the owner through her job an email direct. Me and the owner basically did everything else direct. So not sure it was worth the money they had to pay them really. But as I say, they were responsive towards the end of the process
Tess · 29 May 2026
★★★★★ 5/5
GoogleWe bought our new house through the team at GTH in Bridgwater. It was a difficult chain and taking place against the backdrop of financial and mortgage market turmoil. The team at GTH were superb throughout the process. Always available and willing to talk and always doing everything they could to progress the sale. The whole team seemed to genuinely care about us and making the sale happen, but particular thanks to Max Setter who was the voice of calmness, professionalism and sanity throughout the process. Great service and genuinely lovely people.
Jim · 21 June 2023
Agent replied · 20 June 2024
Dear Jim - Thank you so much for leaving us such a wonderful review. We have of course passed your kind words onto Max and our team in Bridgwater who I know will be delighted. We are so pleased that we could be part of your move and we hope you will be very happy in your new home. With best wishes ~ GTH
★★★★★ 4/5
GoogleThe viewing process with GTH was non existent. We were accommodated by the vendors at our request otherwise wouldn't have viewed the property we ended up buying.
Harry who dealt with the purchase negotiations understood the convenience of email correspondence due to work and family commitments so this was appreciated.
Lorraine who dealt with our purchase of the property once offer accepted, was very helpful and was super in assisting us push through until we moved in.
Laura · 16 September 2025
Agent replied · 16 April 2026
Dear Mrs Nurton - Thank you for taking the time to share your feedback. We’re pleased to hear that Harry and Lorraine were able to make things smoother for you. It's been a pleasure to help with your purchase and we wish you every happiness in your new home ~ GTH
★★★★★ 5/5
GoogleHad the pleasure of working with a few of the team at GTH Bridgwater and they were all an absolute pleasure to deal with. The sale took much longer than we hoped, through no fault of theirs, and they did all they could to get it over the line as quickly as they could.
A special shout out to Max though who was personable and professional throughout, working with him was a pleasure. Thanks for everything!
Josh · 21 June 2023
Agent replied · 20 June 2024
Dear Josh - Thank you so much for your kind words, they mean a lot to us. We are delighted to hear you have been happy with the service you received despite your protracted sale. It was a pleasure to work with you and we wish you every happiness for the future ~ GTH
★★★★★ 5/5
TrustpilotSelling a property with GTH
Communication and support was great. In particular, Lynsey was very very helpful to secure our sale
Christina · 15 December 2025
Agent replied · 24 December 2025
Dear Christina, thank you for taking the time to share your experience. We’re delighted that our communication and support met your expectations and that Lynsey played a key role in securing your sale. We really appreciate your recommendation, and we will be sure to share your kind words with the team. All the best. ~ GTH
★★★★★ 5/5
TrustpilotI had a very positive experience…
I had a very positive experience dealing with this estate agent. They were prompt in arranging property viewings and always ensured everything was well organised and on time. The team was friendly, approachable, and genuinely helpful throughout the process.
Wendy · 18 June 2026
Agent replied · 24 September 2026
Dear Wendy, thank you so much for taking the time to leave us such a thoughtful review. We’re delighted to hear you had a positive experience and found our team helpful and approachable throughout.
Congratulations on securing your new property! We really appreciate your recommendation, and we wish you all the very best in your new home. ~ GTH
★★★★★ 5/5
TrustpilotGood customer service and very knowledgeable about housing market
Sold a property last year and brought a new property this month through GTH and found them to be really helpful and was very happy with the service I received thanks!
Jo · 12 August 2026
Agent replied · 25 September 2025
Dear Jo,
Thank you for your lovely feedback.
We're delighted to hear that you were happy with the service you received during both your property sale and purchase. We'll be sure to pass your kind words on to the team.
Best wishes in your new home!
~GTH
★★★★★ 5/5
GoogleThe team at Bridgwater were fantastic throughout the sale of our house. As with any sale it has its ups and downs but the team were so supportive even when one sale fell through. They re-grouped and found us another buyer within weeks. A special thank you to Ann and Max for their professionalism, guidance and at times sense of humor! Would highly recommend and would use again if selling my property.
Donna · 21 June 2023
Agent replied · 20 June 2024
Dear Donna - Thank you for your kind words. We are delighted to hear that you have been happy with the service you received. It was a pleasure working with you on your sale and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotSimply the best
If I could give six stars I would Jon you're just the best when others failed you patients paid off and found the right buyers I would 100% recommend this company to sell your home. Professional throughout the process always keeping us up-to-date can't thank you enough.
Deborah · 24 March 2026
Agent replied · 2 June 2026
Dear Deborah, thank you for your wonderful review! We’re delighted that we could help you find the right buyers and support you throughout the process. We truly appreciate your kind words and recommendation, and we wish you all the very best. ~ GTH
★★★★★ 5/5
GoogleHad the pleasure of working with a few of the team at GTH Bridgwater and they were all an absolute pleasure to deal with. The sale took much longer than we hoped, through no fault of theirs, and they did all they could to get it over the line as quickly as they could.
A special shout out to Max though who was personable and professional throughout, working with him was a pleasure. Thanks for everything!
Josh · 24 October 2022
Agent replied · 23 October 2024
Dear Josh - Thank you so much for your kind words, they mean a lot to us. We are delighted to hear you have been happy with the service you received despite your protracted sale. It was a pleasure to work with you and we wish you every happiness for the future ~ GTH
★★★★★ 5/5
TrustpilotA fantastic service all along the way
A fantastic service all along the way. Helpful and professional, keeping us informed throughout. Highly reccommend them.
K · 6 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave us this lovely review. We are pleased to hear that our team were helpful and professional throughout the process. We really appreciate your kind comments and recommendation.
We wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotHighly recommended
All staff were professional and supportive.
They kept us informed at every stage of the process
Trevor · 6 October 2026
Agent replied · 2 June 2026
Dear Trevor,
Thank you for taking the time to leave us this lovely review. We are delighted to hear that our team provided a professional and supportive service and kept you informed throughout the process.
Your kind feedback is greatly appreciated and will be shared with the team.
We wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotThe staff have been brilliant
The staff have been brilliant. We have very strict criteria and they were very proactive in their support and went out of their way, on several occasions, to provide us with information and answers to our questions. A very professional outfit and lovely staff.
Michael · 19 March 2026
Agent replied · 2 June 2026
Dear Michael, thank you for your lovely feedback! We’re so pleased we could support you. We will be sure to share your kind words with the team. Wishing you all the very best. ~ GTH
★★★★★ 5/5
TrustpilotThe staff are pleasant and efficient
The staff are pleasant and efficient. Responding to queries and problems well and helping their clients in a positive manner.
Anne · 2 September 2026
Agent replied · 24 September 2026
Dear Anne,
Thank you for your kind words. We're delighted to hear that you had a positive experience with our team and found them helpful and efficient.
We truly appreciate your feedback and wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotFriendly fast and efficient
Friendly fast and efficient. We were very fortunate with the people we dealt with. The whole process up to having our offer accepted has been very easy and stress free.
Mr · 24 June 2026
Agent replied · 24 September 2026
Dear Mr Willmore, thank you for your kind feedback. We’re so pleased to hear that your experience was friendly, efficient, and stress-free. It’s great to know the team made the process easy for you, and we’re delighted we could support you. Wishing you all the best. ~ GTH
★★★★★ 5/5
TrustpilotI have just purchased a property…
I have just purchased a property through GTH, and I would like to say how impressed I was with the excellent service I received throughout the process.
H · 9 July 2026
Agent replied · 24 September 2026
Dear Heather, thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you were pleased with the service you received throughout your property purchase. Your kind words and recommendation mean a great deal to us, and we will be sure to share your feedback with the team. We wish you every happiness in your new home. ~ GTH
★★★★★ 5/5
GoogleWe moved to GTH Bridgwater branch after receiving a terrible service and our house subsequently falling through with another Bridgwater Estate Agency. Thankfully, the team at GTH (especially Becky) restored our faith in Estate Agents and we have just completed on our house sale. Becky reassured us throughout the transaction and continuously kept us in the loop; we really couldn’t have asked for more!
Rebecca · 21 June 2023
Agent replied · 20 June 2024
Dear Rebecca - Thank you for taking the time to leave us a review, it means a lot to us. It was a pleasure working with you and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
TrustpilotBrilliant branch!
Both Lauren and Wendy at Greenslade Taylor Hunt in Yeovil have been fabulous at helping us find our first home! They’re always accommodating and communicative and I couldn’t rate them more highly. Thank you for everything you’ve done to help us!
Lottie · 20 March 2026
Agent replied · 2 June 2026
Dear Lottie, thank you so much for your lovely review. We’re delighted to hear that Lauren and Wendy were able to support you throughout your search for your first home. We will be sure to share your kind words with the team. Wishing you all the best in your new home! ~ GTH
★★★★★ 1/5
GoogleMy experience with GTH was fine when we first started renting out our flat. But shortly after I called up and wanted to get advise on the mould that was starting to become a big problem. I was told that should keep cleaning and it’ll be fine. However I was cleaning this entire time, my boyfriend started to get health related problems with the mould which I mentioned, the response I got was ‘it’s not my problem’. I shrugged it off and kept doing the things and hoping it will ease a bit.
Now that we found a new place, I gave in the notice etc. All of a sudden they are Charging me £150 for cleaning the carpets and when I called in And Amanda answered and I asked her how is that required from my end. She was very rude and unprofessional, stating that my English is bad. The level of discrimination I got is absolutely disgusting. I will never rent out with GTH. No one ever should get the way they treat people.
There was no language barrier I’am British.NegativeResponsiveness, Quality, Professionalism, Value
Taemigi · 21 June 2021
Agent replied · 20 June 2024
Dear Taemigi
We are extremely disappointed to read your review of our lettings department.
We have now had the opportunity of looking into this and feel we must point out to you that with regard to the carpets, the professional cleaning of them was written into the ‘Special Conditions’ of your tenancy agreement. You would have read and signed this document prior to moving into the apartment and therefore understood what was required when your tenancy finished. We also hold on file photographs that were taken at the property after you vacated, clearly showing that it had not been hoovered or cleaned when you left.
We apologise if you feel that the condensation contributed to your partner’s ill health, however we found no evidence of mould in the property when you vacated.
I can assure you that we take all accusations of discrimination very seriously and can only apologise if you feel that we treated you unfairly. Sometimes, when there is a language barrier it makes dealing with issues, such as yours, more difficult for both parties, however it is a matter that we will look into thoroughly and offer training where it is needed.
Thank you for your feedback and we wish you well in your new home.
With kind regards,
Greenslade Taylor Hunt
★★★★★ 5/5
GoogleWe recently purchased our new home which was on the market with Greenslade Taylor Hunt Bridgwater. Happy to report that the service we received from Ross Walls and the team was superb throughout the entire process, from initial contact and viewing, right through to completion. Ross was polite, friendly and efficient, and was always on hand to answer the queries that we had, and keeping everything running smoothly with the transaction.
We were delighted with the service we received as purchasers, and could certainly see ourselves using GTH Bridgwater when the time eventually comes to sell.
Highly recommended!PositiveResponsiveness, Professionalism
Luke · 21 June 2021
Agent replied · 20 June 2024
Dear Luke, thank you for your kind review, Ross and the team were delighted to be of service. We wish you all the very best in your new home!
★★★★★ 5/5
TrustpilotGTH are top notch!
GTH were very accommodating from the first contact I had with them. They went out of their way to make sure I was happy at all stages of my house purchase that they were involved with.
Louise · 24 April 2026
Agent replied · 2 June 2026
Dear Louise, thank you very much for your kind review. We’re so pleased to hear that you felt supported and valued throughout your purchase, and it was a pleasure assisting you. Your recommendation means a great deal to the team, and we’d be delighted to help you again in the future. Wishing you all the very best. ~ GTH
★★★★★ 5/5
GoogleWe recently dealt with GTH in relation to the purchase of our new house .can’t speak highly enough of them and their team , in particular Ann Cragg from the Bridgwater office.Ann couldn’t of been more helpful , and really made the whole experience go smoothly . She really went above and beyond and nothing was too much trouble . I would highly recommend GTH to anyone thinking of selling their home , excellent service .Thank you so muchPositiveResponsiveness
Leigh · 27 August 2021
Agent replied · 20 June 2024
Dear Leigh - Thank you so much for taking the time to leave us a review, it really means a lot. It was a pleasure to help you find your new home and we hope you will be very happy there. With kind regards ~ GTH
★★★★★ 5/5
TrustpilotSkilled negotiation with honest guidance
Working with Greenslade Taylor Hunt has been a refreshing experience. In a turbulent market, where it can sometimes feel like everything is being presented through an overly optimistic lens, their honesty and openness really stood out.
Lisa · 16 April 2026
Agent replied · 2 June 2026
Dear Lisa, thank you for taking the time to leave such a kind review. We’re delighted that our team was able to support you with clear communication and consistent updates throughout the process, and that this helped achieve such a great result. We really appreciate your comments about the team’s warmth and will be sure to share them with everyone involved. All the very best. ~ GTH
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