Herbert R Thomas Bridgend reviews

★★★★★ 5/5

Google

We were selling my Mother-in-Law's property for her, as she was no longer able to live on her own without assistance. My wife and I live in North Yorkshire, so it was important that we found the right Estate Agent to sell the house for us. Having cast about for a suitable agent, we decide to use HRT. From the outset, the friendliness, professionalism and help we received was first class. We were kept informed throughout the process and any issues were swiftly dealt with. The house was sold in record time and with little difficulty. I think that both my wife, myself and the buyer were immensely impressed. Thank you Rebecca and all the team at HRT.

Geoff · 5 July 2022

★★★★★ 5/5

Google

Absolute amazing service provided by Kim and Ann from start to finish. I never had to chase for updates, they contacted me regularly to let me know what's happening in the background 😊 …

Koli · 26 September 2025

★★★★★ 5/5

Google

We recently listed two converted barns in Nottage with another agent, after 6 months of broken promises and poor service we moved to HRT, they sold both within 2 weeks at full asking! I’ve worked with other agents in Porthcawl and HRT are the best by some way! More professional, easier to work with and they offer great exposure for listings. James, Angharad, Dave and the rest of the team were fantastic

Jon · 26 March 2024

★★★★★ 5/5

Google

The service provided by Hrt was immaculate! Our house went up on the market around December 2019 and it was sold round the beginning of March 2020 and completion date was 21st of August 2020. If it wasn’t for Covid 19 we suspect this sale would have been completed far sooner. We had, in the past, tried to sell this same house back in 2016 and 2017 with two other estate agents (one being an online only business) BOTH estate agents FAILED in selling so we decided to take a year or two break from trying to sell and gear ourselves up a third time to sell. Hrt was by far the BEST estate agents we could have had! They really made selling our home this time round seem like a wonderful dream as opposed by the nightmares the other “Estate agents” put us through. Do not listen to T.V ads with their BIG FAT LIES about how they do everything online and how its apparently stress free and cheaper, because it’s not! Moving home is meant to be an exciting time. Hrt made this a reality for our growing family. We HIGHLY recommend Hrt’s professional and exceptional service right from start to finish! We would most certainly call upon them again if ever the need to sell our house was to come up but for now all we can do and say is Hrt will sell your house and they will sell as stress free as ever.PositiveResponsiveness, Quality, Professionalism, Value

Dean · 24 August 2021

★★★★★ 5/5

Google

We had an excellent service from HRT both as sellers and potential buyers. From the outset, the support we received was outstanding. Viewings on our property were arranged quickly and we were kept in the loop at all stages of the process. Their sales pack and website presentation was also of the highest quality and was instrumental in us achieving a sale within 24hrs of our property going to market. We considered using an online estate agent for a flat rate fee. HRT however provided superb communication at every stage and their knowledge of the local property market was vital. Special mention must go to Sales Manager Rebecca Davies who supported us with our potential purchase as well as our sale. Bec went well over and above expectations and went the extra mile when advice was needed. Having dealt with other local estate agents recently, I can certainly say the level of customer service provided by HRT was unrivalled and well worth the fee paid. Diolch.PositiveResponsiveness, Professionalism

Ashley · 24 August 2021

★★★★★ 5/5

Google

We we're impressed firstly by the Instagram Prescence HRT held on social media. The property sold quicky and HRT brought good qualifying clients to our property and we were happy the with the people who finally purchased the property. We would use HRT again in the future.

Alun · 19 February 2025

★★★★★ 5/5

Google

I would like to say a big thank you to all the staff of HRT Bridgend for helping me purchase my lovely home. They kept me informed all the way through the process and always polite , friendly and professional at all times.

Nicola · 26 March 2025

★★★★★ 5/5

Google

We’ve recently purchased a property with HRT and had a fantastic experience throughout. James showed us around the property, helped with securing our offer and the regular touch-points throughout the sales process from the whole team, as well as responding promptly to any of our queries. I couldn’t recommend them more, and should we sell a property in the future, we will 100% be using HRT!

Briley · 26 March 2024

★★★★★ 5/5

Google

HRT have been FABULOUS with the sale of our house, and it was sold in a matter of days. Very good on updates and keeping us informed throughout the process. Many thanks to Rebecca and her team for making it so easy to sell my property Definitely recommend HRT

Gary · 26 March 2024

★★★★★ 5/5

Google

We have received excellent service from all the HRT team in the sale of our house in Bridgend, from valuation through to completion. Within 10 days of going on the market, we had 5 offers. Caitlin worked tirelessly in handling our 13 viewings. We would highly recommend HRT Estate Agents.

Michael · 26 November 2025

★★★★★ 5/5

Google

During a long, tiring, depressing and often boring search for a new property, we were shown around a property in Pyle by Sam Griffin. Although the property wasn't quite what we wanted, Sam made the viewing a very good experience for us. He showed a great sense of humour, he was knowledgeable about the property, he gave good advice without sounding "pushy" and most importantly for us he was genuine and sincere. Both my wife and I were very impressed with the way he dealt with us during the viewing. Estate agents often get some bad press, maybe with good reason, Sam is a shining light in the business.

DAVID · 1 August 2020

★★★★★ 5/5

Google

Recently bought my first property with HRT. Bec was amazing; she was proactive in her service and worked tirelessly to ensure all queries were answered with solutions, that met the needs of both parties, to ensure a quick and easy exchange. I found the whole team to be approachable and patient in helping me navigate my way through buying my first home.

Megan · 26 March 2023

★★★★★ 5/5

Trustpilot

We moved to HRT after a terrible…

We moved to HRT after a terrible experience with our previous selling agent. We had viewed a property, that we wanted to purchase, with them and were impressed with their professionalism.

Charlotte · 22 April 2026

★★★★★ 5/5

Google

We recently purchased a property through HRT, the service which we received was professional, efficient and friendly. The team made the process very smooth and we would highly recommend them to you. Should we need this service again we would definetly be contacting Rebecca and the team. Thank you so much guys for helping us to find our beautiful home.

R · 26 March 2023

★★★★★ 5/5

Google

We recently purchased a property with HRT and could not be happier. Ann and Angharad have been super helpful and professional, keeping us informed all the way trough the process and answer all our queries. Highly recommended .

Loredana · 26 March 2025

★★★★★ 5/5

Google

What fantastic service I have received from the Bridgend team, especially Rebecca and James, my house sold quickly with them and I also purchased my new house and now moved in ,totally professional but also friendly and approachable, I totally recommend HRT Bridgend, Many

Heather · 26 March 2024

★★★★★ 5/5

Google

I appointed HRT back in October 2022 to sell my three bedroom property in Bridgend. They offered a professional service from the first valuation and managed all viewing with feedback within 48hrs. The whole process was fantastic! I would recommend HRT to anyone and when sell my next property I will be giving them a call! Thank you so much!

Jason · 26 March 2024

★★★★★ 5/5

Google

HRT provided a thoroughly professional and impressive service for selling my house. They took over from a previous estate agent and the difference was immediate with good communication and regular updates on progress. It was a tough sale for them to make but they stuck with it over several months with the same professional level of service. Many thanks to all in HRT especially Gavin and David for doing the showings and Becks for seeing the sale through to completion. I recommend their service.

S · 1 June 2017

★★★★★ 5/5

Google

We hadn't sold a property for over 30 years but HRT guided us through every step of the way during our recent sale. From valuation through to completion, the team were both professional and knowledgable . Gavin was always punctual and thorough with his viewings and always gave us honest feedback. The service we had from Rebecca as Sales Progressor was exceptional, she kept us updated, always returned a call when promised and dealt with any queries promptly and efficiently. Thank you all at HRT Bridgend office, would definitely recommend you to others.

Sue · 1 June 2017

★★★★★ 5/5

Google

We recently purchased a property through HRT, the service which we received was professional, efficient and friendly. The team made the process very smooth and we would highly recommend them to you. Should we need this service again we would definetly be contacting Rebecca and the team. Thank you so much guys for helping us to find our beautiful home.

Angie · 2 December 2022

★★★★★ 5/5

Trustpilot

Professional, friendly and supportive

We recently completed a sale and purchase with HRT and we can’t fault the service we received. They were extremely professional, friendly and honest throughout.

ASpence · 29 April 2026

★★★★★ 5/5

Google

Very professional and friendly service from David Waterman and Rebecca Davies, they made the whole process of selling our house as smooth as it could be. David accompanied every viewing and sold our house within 6 weeks. Rebecca kept us informed with regular phone calls, guiding us through the whole ‘after sale’ process right up to the moment we moved out of our old home and into our new home! Thank you HRT 😃

Susan · 31 May 2020

★★★★★ 5/5

Google

If you want the best estate agents in town to sell your house HRT is the one. I would give them 10 stars if I could. Thank you for your fantastic service in selling my house.

Roma · 14 February 2025

★★★★★ 5/5

Google

I would like to thank HRT for their fantastic service, a special thank you to Rebecca Davies for her outstanding dedication and service, Rebecca kept us up to date with the process of the sale as it was a more complicated sale and as we live on the other side of the world we were always kept informed by email. Thank you again Rebecca we would highly recommend your service to our friends and family, Mandy

Mandy · 2 August 2018