Trusted Agent profile · Brentwood, Essex

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Hilbery Chaplin Residential Brentwood reviews

4.8

★★★★★ Excellent

132 reviews across 1 platform

8-10 St. Thomas Road, Brentwood, Essex, CM14 4DB

Part of Hilbery Chaplin Residential, see every office.

Hilbery Chaplin Residential's office in Brentwood, Essex, at 8-10 St. Thomas Road, is rated 4.8 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.8.

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4.8 / 5

132

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience with both Sue and Chloe and highly recommend both.

Josie · 6 March 2026

Agent replied · 20 March 2026

Thank you for your kind words😊 We’re delighted to hear you had a fantastic experience with Sue and Chloe, and we really appreciate your recommendation. …

5/5

Google

Fantastic support from the team, special thanks and mention to Talia who has been very supportive and professional. I would strongly recommend using the services.

Russell · 15 November 2025

Agent replied · 15 May 2026

Hi Russell, thank you for you recommendation and kind words - we're delighted to hear you had such great support from Talia and the team.

5/5

Google

I was very happy when I had my house valued by Chloe sault , and was very professional and the service was excellent thank you

Julie · 15 November 2025

Agent replied · 15 May 2026

We are delighted to hear that you were happy with the service and your experience with Chloe from our Hilbery Chaplin Shenfield branch. Your kind words and feedback mean a great deal - thank you again for taking the time to share them.

5/5

Google

My experience with the Shenfield branch has been nothing short of delightful. Friendly, welcoming and helpful in every respect. You can’t ask for anyone.

Peter · 15 November 2025

Agent replied · 15 May 2026

Thank you for your lovely review Peter. We are thrilled to hear that your experience with our Shenfield branch was so positive. Your kind words mean a lot to the team!

5/5

Google

Great team to work with! Super knowledgeable on the local area

Helen · 6 March 2026

Agent replied · 2 September 2025

Thanks so much! We’re glad our local knowledge and teamwork made a difference for you 😊 …

5/5

Google

Brought a house through Hilbery and Chaplin, they was amazing through out. Always kept me updated

Jamie · 20 January 2026

Agent replied · 20 March 2026

Thank you so much for your kind words! We're delighted you chose Hilbery Chaplin to help with your purchase. Keeping you informed every step of the way is really important to us, so its great to hear that made a difference. Wishing you lots of happiness in your new home.

5/5

Google

Great team! They went out of their way to help with the frustrating probate sale of my partners property. 100% well done to everyone. Best wishes

Gloria · 15 October 2025

Agent replied · 15 May 2026

Thank you so much Gloria. We really appreciate your kind words and are so pleased we could help make the probate sale process a little easier for you. Best wishes from all the team at Hilbery Chaplin

5/5

Google

We’ve had the pleasure of working with Hilbery Chaplin as a supplier for several months now, and it's always been a smooth and professional experience. Their team is well-organised, communicative, and clearly dedicated to delivering excellent service to their clients.

Account · 9 May 2025

Agent replied · 4 June 2025

Thank you for your 5 star review for our company it really is appreciated, as we thoroughly enjoy working alongside you.

5/5

Google

I found Hilbery Chaplin in Shenfield the most accommodating. They assist willingly and help even if tasks are outside of their responsibilities. All staff, professional and friendly. Would highly recommend.

Rebecca · 26 August 2025

Agent replied · 2 September 2025

Thank you for your kind words Rebecca, we are delighted you have been happy with the service provided by our Shenfield team.

5/5

Google

It’s always great speaking to Talia and the rest of the team in Shenfield, always ready to help and answer questions.

Alisha · 15 November 2025

Agent replied · 15 May 2026

Thanks for your lovely review. We really appreciate you taking the time to share your experience. Talia and the Shenfield team are always happy to help, and its great to know you've felt supported.

5/5

Google

Great company to work with, very friendly staff!

Joshua · 6 March 2026

Agent replied · 20 March 2026

Thank you Joshua! We’re so happy to hear you enjoy working with our team in Shenfield 😊 …

5/5

Google

good customer service. Very quick to response.

Ex05124 · 13 March 2026

Agent replied · 20 March 2026

Really appreciate your kind words. Happy to hear our quick responses made a difference.

5/5

Google

I’ve had multiple dealings with Hilbery Chaplin specifically with Sue & the experience/professionalism has been fantastic every time.

Simon · 15 November 2025

Agent replied · 15 May 2026

Thank you so much for your kind words. We're thrilled to hear that Sue has consistently provided a fantastic and professional experience. Your continued support means a lot to us!

5/5

Google

brilliant and fast with replies!

David · 6 March 2026

Agent replied · 20 March 2026

Thank you for your feedback David. We’re glad you were happy with our quick responses and really appreciate your support.

4/5

Google

Very officiant, helpful and professional

Charlotte · 20 February 2026

Agent replied · 20 March 2026

Thank you for your feedback. We’re happy to hear you had a helpful and professional experience from our Shenfield team.

5/5

Google

We asked Emma at Shenfield Office for a valuation of our property. Emma responded quickly with a visit and a comprehensive list of comparable properties and their valuation (both sold and under offer) which gave us confidence in her valuation and her proposed marketing. Highly recommended.

J · 6 November 2024

Agent replied · 23 October 2024

We really appreciate the time you have taken to leave us this wonderful feedback for Emma in our Shenfield branch.

5/5

Google

Very well run and helpful, nice staff and pleasant to talk to.

Lee · 20 November 2025

Agent replied · 20 March 2026

Thank you for your lovely review! We're glad you found our team helpful and pleasant to deal with.

5/5

Google

Very good team attention to detail was spot on. Will definitely use this agent again when selling a property.

Ricci · 27 August 2025

Agent replied · 2 September 2025

Thank you for leaving our Shenfield branch 5-star feedback. We will be more than happy to assist you in the future with your property.

5/5

Google

Great group of people! Everyone I’ve spoken with was extremely helpful and polite. Would definitely recommend and use again.

Ross · 26 August 2025

Agent replied · 2 September 2025

Thanks for the 5-star rating Ross! We are thrilled that you enjoyed the experience with our team in Shenfield.

5/5

Google

Very professional team a pleasure to deal with Scott Cooper

Scott · 15 November 2025

Agent replied · 15 May 2026

Thank you for your lovely feedback - we really appreciate it.

5/5

Google

Great experience with Chloe, Emma and Sue, they made everything a lot easier. Very responsive and answered any queries.

Miles · 12 August 2025

Agent replied · 2 September 2025

Thank you so much for your lovely feedback for the team in our Shenfield office, it really is appreciated.

5/5

Google

Friendly , informative and great window displays !

Julie · 15 November 2025

Agent replied · 15 May 2026

Thanks, we're glad you found the team friendly and informative, and its great to hear you enjoy our window displays in the Shenfield office. We really appreciate it.

5/5

Google

Excellent friendly efficient staff and great service

Mark · 20 November 2025

Agent replied · 20 March 2026

Thank you for your kind review! We're glad you found our team friendly and efficient.

5/5

Google

I would only use Hilbery Chaplin as estate agents, every member of staff have been so helpful, professional & polite, thank you all. Julie Thompson

DCTSupplies · 15 May 2025

Agent replied · 20 June 2024

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hilbery Chaplin Residential Brentwood

How many reviews does Hilbery Chaplin Residential Brentwood have?

Hilbery Chaplin Residential's Brentwood office has 132 reviews across 1 platform: 132 on Google.

What is Hilbery Chaplin Residential Brentwood's rating?

Hilbery Chaplin Residential Brentwood is rated 4.8 out of 5 across all 132 reviews, and 4.8 out of 5 on Google from 132 reviews.

Where is Hilbery Chaplin Residential's Brentwood office?

Hilbery Chaplin Residential Brentwood, 8-10 St. Thomas Road, Brentwood, Essex, CM14 4DB.

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