Trusted Agent profile · Brentwood · Essex

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Hilbery Chaplin Residential Brentwood reviews

4.8

★★★★★ Excellent

132 reviews across 1 platform

8-10 St. Thomas Road, Brentwood, Essex, CM14 4DB

Part of Hilbery Chaplin Residential, see every office.

Hilbery Chaplin Residential's office in Brentwood, Essex, at 8-10 St. Thomas Road, is rated 4.8 out of 5 across 132 reviews on 1 platform, including 132 Google reviews rated 4.8.

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4.8 / 5

132

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

Wonderful and friendly estate agents, who always got us consitent viewings and helped us through the process to get the price we were looking for!

Oliver · 15 May 2025

Agent replied · 20 June 2024

Wow, thank you for the fantastic feedback for the team in our Shenfield office. It really is appreciated.

5/5

Google

Highly recommend! Great team to work with, full of integrity and knowledge!

Stephanie · 15 September 2025

Agent replied · 15 May 2026

Hi Stephanie, Thank you immensely for your glowing review and for recognizing our team's dedication to integrity and expertise. We're thrilled that we could assist you effectively and appreciate your high recommendation.

5/5

Google

Very pleased with the overall service and good communication throughout the process from start to finish. Thank you all.

Caroline · 15 May 2025

Agent replied · 15 May 2026

We really appreciate your kind feedback for our team in Shenfield. Thank you

5/5

Google

All of the team are fantastic to deal with. Chloe & Tia looked after us so well, big thank you from myself & Sally

David · 3 February 2025

Agent replied · 4 June 2025

Thank you for your kind feedback for team in our Shenfield office it really is appreciated.

5/5

Google

Had a great experience with Hilbery Chaplin! Martin from start to finish was so helpful in the purchase of our new home. Could not recommend enough. Made a stressful process that little bit easier!

Ciara · 15 May 2024

Agent replied · 20 June 2024

Thank you for your lovely feedback for our Shenfield team.

5/5

Google

Highly recommend! Good team of people who are very approachable and knowledgeable. I wouldn’t use anyone else. Took a lot of the stress away of moving home. We won’t use anyone else!

Emma · 15 May 2024

Agent replied · 24 March 2024

Thank you for your kind feedback, it is appreciated by all staff in the Shenfield branch.

5/5

Google

Recently bought a house through Hilbery Chaplin Shenfield branch, and I cannot fault them in anyway. Hollie was a fantastic sales progressor and Saksia from day 1 couldn’t have been anymore helpful. Fantastic team, and if we one day do decide to sell, I’ll be giving this team a ring.

Calum · 15 May 2020

5/5

Google

Very helpful, was there to give us advice when needed and always kept us informed of viewings and feedback.

Vincent1963m · 6 November 2024

Agent replied · 9 November 2024

Hi Vincent Thank you for the fantastic 5-star review! We're thrilled you are happy and had a great experience with us. Your support means the world to our team.

5/5

Google

Really great experience with Hilbery Chaplin.. Sold my house, staff were very friendly and on the ball really helped me through the whole process.. would definitely recommend.

Hayley · 15 May 2024

Agent replied · 24 March 2024

Thank you for your kind feedback. The staff in the Shenfield branch appreciate it.

5/5

Google

Very pleased with the overall service and good communication throughout the process from start to finish. Thank you all.

Caroline · 23 August 2024

Agent replied · 23 October 2024

We really appreciate your kind feedback for our team in Shenfield. Thank you

5/5

Google

Recently bought a house through the Shenfield branch where Saskia and Hollie were both really efficient and helpful. Hollie our Sales Progressor went above and beyond the call of duty to chase up other estate agents and solicitors in the chain. Would definitely recommend.

Paula · 15 May 2020

5/5

Google

The best service from the guys at Hilbery Chaplin especially Jonathan! Kept us up to date throughout the whole moving process and made everything run smoothly. Couldn’t of asked for better service!

Lyd · 15 May 2022

5/5

Google

Very helpful team. I have dealt with both Shenfield and Brentwood branch to rent out and sell a home. Everything was dealt with efficiently and personally by an allocated team member. Much quicker to rent than other local estate agents and good vetting of tenants. Thank you!

Julie · 15 May 2016

5/5

Google

Incredible Estate agent. Smooth process from start to finish.

Jodie · 6 November 2024

Agent replied · 23 October 2024

Thank you so much for taking the time to leave us a 5 star review.

5/5

Google

Would thoroughly recommend. Such helpful, friendly service from the whole team throughout the process.

Sheila · 15 May 2024

Agent replied · 24 March 2024

Hi Sheila Thank you so much for taking the time to leave our Shenfield office lovely feedback.

5/5

Google

Neil and team helped us buy and sell our home whilst providing the most excellent customer service from start to finish. Corinne the sales progressor is not only utterly efficient, she goes above and …

Hayley · 8 October 2018

5/5

Google

When we decided to sell our house, Hilbery Chaplin were recommended to us by a close relative, that had used them and were very impressed. We found the staff extremely professional, friendly and helpful. They kept in touch throughout the sale, and did a great job from start to finish.

Pete · 15 May 2022

5/5

Google

I highly recommend Hilbery Chaplin. They did a great job of marketing our property and were fantastic in progressing the sale of our house through to exchange and completion. James and Sue in particular worked very hard to get us through it all, keeping us informed at all times.

Lorraine · 15 May 2022

5/5

Google

Highly recommended. From pre-sale through the process, then Shenfield branch of Hilbery Chaplin have been helpful, friendly and efficient, and their practical advice and involvement have been useful. They have consistently gone above and beyond what was expected, and have made this a far less stressful sale than normal. I would have no hesitation in using them again.

Catriona · 29 July 2019

5/5

Google

As another estate agent it is a great pleasure to come across a business that go out of their way to be so helpful. Thank you.

Richard · 15 May 2018

Agent replied

Thank you for your kind comments Richard. Regards, Ian Tinsley MNAEA, Associate Director.

1/5

Google

I feel this agent do not follow legislation and have their own choice of clients to contact. You don't hear back from them when you send enquiry.

M · 15 May 2023

5/5

Google

We have used the Shenfield branch of Hilbery Chaplin to buy and sell for our recent move. We would highly recommend them, as professional and extremely helpful.

Paul · 15 May 2022

1/5

Google

called them 3 times to ask about a studio, every time they pick up and quickly close the line emailed them, no response they must be very busy

Nicu · 15 May 2020

5/5

Google

I would definitely recommend these guys if you are looking to sell your property . Yes you can place it with an estate agent online for £500 , but it's definitely …

ANDREW · 8 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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