Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWonderful and friendly estate agents, who always got us consitent viewings and helped us through the process to get the price we were looking for!
Oliver · 15 May 2025
Agent replied · 20 June 2024
Wow, thank you for the fantastic feedback for the team in our Shenfield office. It really is appreciated.
★★★★★ 5/5
GoogleHighly recommend! Great team to work with, full of integrity and knowledge!
Stephanie · 15 September 2025
Agent replied · 15 May 2026
Hi Stephanie, Thank you immensely for your glowing review and for recognizing our team's dedication to integrity and expertise. We're thrilled that we could assist you effectively and appreciate your high recommendation.
★★★★★ 5/5
GoogleVery pleased with the overall service and good communication throughout the process from start to finish.
Thank you all.
Caroline · 15 May 2025
Agent replied · 15 May 2026
We really appreciate your kind feedback for our team in Shenfield. Thank you
★★★★★ 5/5
GoogleAll of the team are fantastic to deal with. Chloe & Tia looked after us so well, big thank you from myself & Sally
David · 3 February 2025
Agent replied · 4 June 2025
Thank you for your kind feedback for team in our Shenfield office it really is appreciated.
★★★★★ 5/5
GoogleHad a great experience with Hilbery Chaplin! Martin from start to finish was so helpful in the purchase of our new home. Could not recommend enough. Made a stressful process that little bit easier!
Ciara · 15 May 2024
Agent replied · 20 June 2024
Thank you for your lovely feedback for our Shenfield team.
★★★★★ 5/5
GoogleHighly recommend! Good team of people who are very approachable and knowledgeable. I wouldn’t use anyone else. Took a lot of the stress away of moving home. We won’t use anyone else!
Emma · 15 May 2024
Agent replied · 24 March 2024
Thank you for your kind feedback, it is appreciated by all staff in the Shenfield branch.
★★★★★ 5/5
GoogleRecently bought a house through Hilbery Chaplin Shenfield branch, and I cannot fault them in anyway. Hollie was a fantastic sales progressor and Saksia from day 1 couldn’t have been anymore helpful. Fantastic team, and if we one day do decide to sell, I’ll be giving this team a ring.
Calum · 15 May 2020
★★★★★ 5/5
GoogleVery helpful, was there to give us advice when needed and always kept us informed of viewings and feedback.
Vincent1963m · 6 November 2024
Agent replied · 9 November 2024
Hi Vincent
Thank you for the fantastic 5-star review! We're thrilled you are happy and had a great experience with us. Your support means the world to our team.
★★★★★ 5/5
GoogleReally great experience with Hilbery Chaplin.. Sold my house, staff were very friendly and on the ball really helped me through the whole process.. would definitely recommend.
Hayley · 15 May 2024
Agent replied · 24 March 2024
Thank you for your kind feedback. The staff in the Shenfield branch appreciate it.
★★★★★ 5/5
GoogleVery pleased with the overall service and good communication throughout the process from start to finish.
Thank you all.
Caroline · 23 August 2024
Agent replied · 23 October 2024
We really appreciate your kind feedback for our team in Shenfield. Thank you
★★★★★ 5/5
GoogleRecently bought a house through the Shenfield branch where Saskia and Hollie were both really efficient and helpful. Hollie our Sales Progressor went above and beyond the call of duty to chase up other estate agents and solicitors in the chain. Would definitely recommend.
Paula · 15 May 2020
★★★★★ 5/5
GoogleThe best service from the guys at Hilbery Chaplin especially Jonathan! Kept us up to date throughout the whole moving process and made everything run smoothly. Couldn’t of asked for better service!
Lyd · 15 May 2022
★★★★★ 5/5
GoogleVery helpful team. I have dealt with both Shenfield and Brentwood branch to rent out and sell a home. Everything was dealt with efficiently and personally by an allocated team member. Much quicker to rent than other local estate agents and good vetting of tenants. Thank you!
Julie · 15 May 2016
★★★★★ 5/5
GoogleIncredible Estate agent. Smooth process from start to finish.
Jodie · 6 November 2024
Agent replied · 23 October 2024
Thank you so much for taking the time to leave us a 5 star review.
★★★★★ 5/5
GoogleWould thoroughly recommend. Such helpful, friendly service from the whole team throughout the process.
Sheila · 15 May 2024
Agent replied · 24 March 2024
Hi Sheila
Thank you so much for taking the time to leave our Shenfield office lovely feedback.
★★★★★ 5/5
GoogleNeil and team helped us buy and sell our home whilst providing the most excellent customer service from start to finish.
Corinne the sales progressor is not only utterly efficient, she goes above and …
Hayley · 8 October 2018
★★★★★ 5/5
GoogleWhen we decided to sell our house, Hilbery Chaplin were recommended to us by a close relative, that had used them and were very impressed. We found the staff extremely professional, friendly and helpful. They kept in touch throughout the sale, and did a great job from start to finish.
Pete · 15 May 2022
★★★★★ 5/5
GoogleI highly recommend Hilbery Chaplin. They did a great job of marketing our property and were fantastic in progressing the sale of our house through to exchange and completion. James and Sue in particular worked very hard to get us through it all, keeping us informed at all times.
Lorraine · 15 May 2022
★★★★★ 5/5
GoogleHighly recommended. From pre-sale through the process, then Shenfield branch of Hilbery Chaplin have been helpful, friendly and efficient, and their practical advice and involvement have been useful. They have consistently gone above and beyond what was expected, and have made this a far less stressful sale than normal. I would have no hesitation in using them again.
Catriona · 29 July 2019
★★★★★ 5/5
GoogleAs another estate agent it is a great pleasure to come across a business that go out of their way to be so helpful. Thank you.
Richard · 15 May 2018
Agent replied
Thank you for your kind comments Richard.
Regards, Ian Tinsley MNAEA, Associate Director.
★★★★★ 1/5
GoogleI feel this agent do not follow legislation and have their own choice of clients to contact. You don't hear back from them when you send enquiry.
M · 15 May 2023
★★★★★ 5/5
GoogleWe have used the Shenfield branch of Hilbery Chaplin to buy and sell for our recent move. We would highly recommend them, as professional and extremely helpful.
Paul · 15 May 2022
★★★★★ 1/5
Googlecalled them 3 times to ask about a studio, every time they pick up and quickly close the line
emailed them, no response
they must be very busy
Nicu · 15 May 2020
★★★★★ 5/5
GoogleI would definitely recommend these guys if you are looking to sell your property .
Yes you can place it with an estate agent online for £500 , but it's definitely …
ANDREW · 8 October 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.