Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotReally great experience with Cinch!
Really great experience with Cinch so far!Max is extremely helpful. He is always willing to go the extra mile to ensure as smooth a process as possible when we wish to pull out and store our items.Would definitely recommend.
Jamie · 10 June 2018
★★★★★ 5/5
GoogleAlways had great service from cinch storage Brentwood, totally professional, very secure, the staff are what make it tho, always ready to help, nothing seems to be a problem, Jake, Graham and Daniel are a credit to the company
Richard · 17 October 2024
★★★★★ 5/5
GoogleGreat staff. Loved the hospitality form Maddie
Jaden · 8 November 2025
★★★★★ 5/5
TrustpilotHaving used Cinch storage for many…
Having used Cinch storage for many years I would like to say how friendly the staff are and are always on hand to help any time of day. Jason in particular has given a very personal service and a pleasure to do business with him
Val · 10 October 2021
Agent replied · 10 June 2024
Thanks for the 5* review Val. We always strive to be as flexible as possible. I'm really pleased we could help.
★★★★★ 5/5
TrustpilotThe staff at your newmarket storage…
The staff at your newmarket storage center are excellent this is why I will be staying. top facility
Darrell · 4 April 2024
Agent replied · 10 June 2024
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
★★★★★ 5/5
TrustpilotEfficient Place for Storage.
I had to arrange storage at short noticed so called the Leighton Buzzard Branch and Jason could not do enough for me and with a big smile he certainly help take the pressure off of me. A great experience and relief as well so thanks very much.
Brian · 20 May 2021
Agent replied · 10 June 2024
Hi Brian, Thank you so much for taking the time to write this brilliant review. These reviews help small businesses like ours a lot. We are thrilled you had a great experience with Jason and that we could take some pressure off you. Best Wishes, Cinch Storage
★★★★★ 5/5
TrustpilotClean and secure. All you could ask for
The team at Cinch were great to deal with, and the Brentwood facility is spotless
Malcolm · 30 May 2024
Agent replied · 24 August 2024
We’re grateful for your 5-star review! Thank you for supporting our local business and taking the time to share your feedback.
★★★★★ 5/5
TrustpilotGood experience
Good communication before putting belongings into storage. Straightforward process when we arrived.Appears to be a clean, safe, secure storage facility. Hopefully all will be good at end of storage period
Penny · 17 June 2023
Agent replied · 10 June 2024
Hi Penny,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotVery professional and helpful staff
Very professional and helpful staff, poetically Aaron. Perfect access to the storage using keyless modern locks. Great experience
Papuas · 30 March 2024
Agent replied · 10 June 2024
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
★★★★★ 5/5
TrustpilotSally and co
Sally and co. were very helpful in accepting our furniture from France on a Sunday and outside of normal hours !Follow up service and the uplifting of our furniture for delivery to our new house in Norfolk also excellent . Very efficient and friendly throughout .
Douglas · 11 July 2021
Agent replied · 10 June 2024
Thank you Mr Liveseys, for your 5* review.It is great to get such positive feedback, we do prioritise to be as helpful and flexible as we can to make storage as hassle free as possible.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotPerfect
Perfect. In every sense from my constant phone calls to service was impeccable. Couldn’t have been a smoother transition in a difficult move for me. Thank you guys.
Arun · 7 August 2023
Agent replied · 10 June 2024
Hi Arun,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotJust completed my three month…
Just completed my three month introduction period. Can highly recommend Cinch. Facilities excellent, good opening hours especially as out of hours. Is 6am to 11pn. Amazing and helpful staff as well with Hafijur, Mollie and Aaron always on hand to assist.Dave Pearce
DAVID · 20 August 2024
★★★★★ 5/5
GoogleGreat customer service, access to the unit is simple and works well, also works great out of hours. No issues so far, would recommend.
Percey · 12 November 2023
Agent replied · 11 June 2024
Hi Percey,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleSo helpful! Try friendly thank you
Maxine · 11 November 2025
★★★★★ 5/5
TrustpilotI had great experience at Brentwood…
I had great experience at Brentwood storage with Fatima! She helped so much and was polite and kind! Extremely knowledgeable and professional! Thanks
Paulo · 3 December 2023
Agent replied · 10 June 2024
Hi Paulo,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotAbsolutely perfect
Absolutely perfect I choose the best, and I'm very pleased with everything.Would definitely recommend!
Nancy · 5 June 2024
Agent replied · 24 August 2024
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
★★★★★ 5/5
GoogleI am an existing customer and wanted to add another unit . The staff helped me secure another unit and sorted me a great deal. Very friendly and helpful. I would definitely recommend using Cinch@Brentwood
DAVE · 3 December 2024
★★★★★ 5/5
TrustpilotThe best company to work with.
The best company to work with. Chippenham Cinch helped us when moving home and took our stress and chaos in their side. Unfailingly helpful and friendly I do not know how we have managed without them. Andrew and the Team were outstanding.
Kate · 14 August 2024
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, friendly staff make Cinch a pleasure to desk with
Tim · 26 July 2024
Agent replied · 10 June 2024
Thank you very much Tim for the 5* review. I'm glad you found the booking process very easy and the staff to be very helpful. We wish you all the best in the future with your new home.
★★★★★ 5/5
TrustpilotNewbury Cinch
Amazing staff! Friendly and answered all the questions I needed. Made me a cup of tea which was truly needed after a whole day of moving! Will be recommending to anyone who needs storage in the future. 5 star customer service from the Newbury Team!
Megan · 19 June 2024
★★★★★ 5/5
TrustpilotNewbury Cinch
Amazing staff! Friendly and answered all the questions I needed. Made me a cup of tea which was truly needed after a whole day of moving! Will be recommending to anyone who needs storage in the future. 5 star customer service from the Newbury Team!
Fran · 19 June 2024
★★★★★ 5/5
TrustpilotCinch self storage
Jason & Matthew we reabsolutely fantastic helping me choose the right size unit for my belongings when i was moving house, the prices where very affordable.Having my unit alarmed gave me satisfaction that my belongings were kept safe.I Highly recommend cinch storage Leighton buzzard!
Daniel · 4 July 2024
★★★★★ 5/5
TrustpilotGreat Service
Transparent on pricing, etc. Great facility - immaculate and cost effective. Gosia was fantastics in going through the whole process - fantastic service.
Lord · 17 June 2022
★★★★★ 5/5
TrustpilotI stored my items in Letchworth
I stored my items in Letchworth, very happy with the service very friendly. My items were kept clean and dry will be recommending to friends and family.
Barry · 6 August 2023
Agent replied · 10 June 2024
Hi Barry,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
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