Trusted Agent profile · Brentwood
★★★★★
1,893 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,893 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotNew to Cinch. Happy customer!
Recently on board with Cinch in Bicester. Friendly manager Nigel plus Leeanne both very helpful. Easy to chat to - important. Sensible costings too. All good!
Hi Val,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
3/5
TrustpilotCinch Letchworth Amazing staff but building layout is awful.
Cinch Letchworth , absolutely fab staff who are very helpful and 5 stars for all of them workings at Letchworth. The rest of the review is about the building layout. I have used a few different storage buildings over the years for business storage and the Letchworth branch is an awful layout . The corridors are very narrow and in one section I was in has store units stacked on top of each other with ladder access making it a nightmare if you are moving stuff in/out whilst others are trying to pass in the corridor or access their unit above your head . Many units have limited ceiling height and some are quite awkwardly shaped so hard to stack items easily . The door to one of my units was broken clean off with the ladder movement so it was insecure for a few days . Also the lift to upper levels where majority of storage frequently brakes down . I had my stuff stuck in there most of the day when moving in and rest lifted up the stairs . But well done to the staff there .. Thank you for being so helpful.
5/5
TrustpilotVery helpful staff
Lauren at the Letchworth branch was very helpful explaining how the pricing worked and did her best to get a ground floor unit for easy access due to disability issues.
Hi Gary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent communication from the team…
Excellent communication from the team and quick to respond with any query. Lovely clean and easily accessible large and small storage units. Fantastic facility
Hi Keith,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotService at its best
Having access 24hrs was brilliant The storage unit was clean and dry The staff were always polite, friendly and helpful I would certainly use this company again if needed
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHave recently used Cinch storage as…
Have recently used Cinch storage as part of a delayed house move and I have been really impressed with them. Prior to booking them, a member of the team discussed all my needs and they were very professional to deal with. Once booked, they really impressed me with the welcome and then ease of the process and at a very good price. It was also easy to use a removal company to help my move and Cinch ensured they had relevant access etc. Would definitely use again. Thank you
5/5
TrustpilotService with a smile and excellent security
Stuart at Cinch has been helpful and informative from the outset. I have been using Cinch Self Storage for nearly 12months now and nothing is too much trouble. Service with a smile and the security in the building is excellent. Highly recommended.
Thank you for your awesome 5* review of the Brighton store Cath. It is our pleasure to continue to look after you and your items in storage.
5/5
TrustpilotStaff are so friendly and welcoming
5/5
TrustpilotCinch storage the best
This facility in Letchworth is clean tidy always easy access and the lovely friendly face of Lauren who was always happy to help if I needed anything . Wishing the team well!
5/5
TrustpilotGreat people, great service, great price!
I was first attracted to Cinch because they were able to give a simple price response to what I asked for. No heavy sales approach or confusing discount deals.A simple price that surpassed my expectations. So I went to the site and was met with more super customer service by Lauren and Becky. Just an honest approach with a smile.The facility is clean, dry and extremely well covered in CCTV.I paid a full year up front because I'm that confident about this place, and got an even better price.
5/5
TrustpilotVery impressed with my experience in…
Very impressed with my experience in Enfield. A warm welcome from Andriana she always goes the extra mile which I appreciate, overall a great experience. They also offer 24h access which has no additional cost.
Hi Pedro, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotIncredibly helpful and friendly staff
We'd highly recommend Cinch storage, both in Bicester and in Newbury. The team are incredibly friendly and helpful, and the storage itself is clean, safe and easy to access. Thanks for making our house move more manageable!
Hi Felicity, Thank you so much for your wonderful review. We really appreciate you taking the time to give us feedback on not one, but two stores! We're extremely pleased that the facility and team exceeded your expectations and hope to see you again soon!Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotCan't fault Cinch
Can't fault Cinch. Customer service has been great, the whole process from booking online, to moving day to accessing the unit since has been smooth and for a great price. I'd recommend
Hi Kristy,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotHighly recommended
Excellent service from Newbury Cinch. Friendly staff who were extremely helpful. Very clean and tidy. Streamline from start to finish. Wouldn’t hesitate to recommend.
Hi Trish,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotI had an amazing experience with this…
I had an amazing experience with this company,the customer service was excellent,the team is friendly and helpful and their product are outstanding.I’ve recommended them to all my friends and family.
Hi Habib,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleI came across cinch self storage and talked to Graham and Daniel and there customer service was brilliant offered beverage/refreshments and helped me and my partner to find the right storage room and showed us around the unit and it was just perfect for us 😊😊😊 …
5/5
GoogleAndriana walked me through the process of a move in and helped me the whole process was smooth great storage place if you need to keep your items for a move.
Hi Kwame, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotSo far i have enjoyed the services of…
So far i have enjoyed the services of storage king if i have to use in future i will still come back and also i will recommend it to friends thank you for helping me when i need it most
Thank you very much for the kind review. We look forward to welcoming you back in the future. Best Wishes, Cinch Storage
5/5
TrustpilotI was highly recommended Cinch Self…
I was highly recommended Cinch Self Storage to who would like to find a storage because all the staff in here is very friendly and helpful. And it is very clean and safety. I feel very welcome at here. Thank you so much Cinch.
5/5
GoogleAbsolutely amazing place with extremely helpful staff. Andriana really helped me with everything and it was super easy. Very happy with the long access hours too!
Hi Keith, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotVery helpful and friendly staff.
Thankyou for an amazing 5* review. We always aim to make storage as easy & friendly as possible.
5/5
TrustpilotGood place to store stuff very friendly…
Good place to store stuff very friendly staff, easy access, would use again
Hi Chris, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
GoogleThank you, Owen, for your excellent customer service! Your prompt and courteous assistance made my experience with your company a pleasure. Ps. Storage facilities are first class.
Hi Bob, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotAndriana who is store manager and Fathima
Andriana who is store manager and fatima assistant manager make my life very easy we have been storing with Cinch Enfield since they opened and we will not go anywhere else. Fantastic customer service
Hi Sanjeewa, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
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