Trusted Agent profile · Brentwood
★★★★★
1,893 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,893 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotLovely facility
Lovely facility, with lovely staff. I stored my items in the Letchworth store, the whole process was very quick and easy.Dry secure and safe, really useful that I could come in out of hours.
Hi Isabella,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
Trustpilotwe have stored with Cinch for almost 2…
we have stored with Cinch for almost 2 years and have always found them to be professional and friendly in all dealings. Stuart in Brighton deserves particular mention who has helped us with varying units etc since we arrived. The units are clean and the facilities very secure and easily accessible.
5/5
TrustpilotI was very happy how both Fatima and…
I was very happy how both Fatima and Andrea explained everything and dealt with me throughout whole process.They are professional and very friendly. I would recommend their Enfield branch anytime.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleI visited the Brentwood store last week and was delighted with the assistance I received form Owen. He showed me around and explained and answered all of my questions. Great service!
Hi Wayne, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotFriendly staff, secure yet easy to use
The staff are really friendly,efficient and helpful. I had no idea what I was doing or what size of unit I would need but they helped me with everything so that it all ran smoothly.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent customer service from Francesca in Woking
Excellent customer service from Francesca in the Woking store. She was very thorough, answering all my questions, spending a lot of time with me to help find the best solution for my requirements, and following up over email and phone. I highly recommend Cinch!
5/5
TrustpilotEverything was good
Everything was good. Easy to use
5/5
TrustpilotThe team at Cinch (Brentwood) are the best!
The team at Cinch (Brentwood) are excellent. I have been with the for 12 weeks and and just renewed for another 12. Always helpful and go the extra mile. Fully deserve all of the positive reviews they receive on this site.
5/5
TrustpilotChippenham
Storage made easy - Andrew & Paul alway greet me with a smile and nothing is ever too much
Hi Amanda, Thank you so much for 5* review. We take real pride in providing a helpful and convenient service, so we are delighted with your feedback. Best Wishes, Cinch Storage
5/5
TrustpilotEasy and stress free.
Colleagues Mathew and Jason have been absolute stars for my year or so here at cinch. Facilities are clean and fully working.
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotNijole 5 star
Nijole from the first phone call to settling us with our unit has been absolutely amazing.So kind and friendly.Couldn't ask for better.Would highly recommend
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotAaron and Jason at Cinge are the…
Aaron and Jason at Cinge are the perfect example of an employer, polite, honest and forth right in there approach to dealing with and helping customers, a pleasure to do business with you kind regards Nick Conway
Hi Nick, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotI had a choice of storage companies…
I had a choice of storage companies recommended and when I met with Sally her customer service is what made me go with CinchAlso there were discounts for the first four weeks and access was very easy which is useful for returning to the unit during storageHighly recommend!Would definitely use again if needed
Hi Abby,Thank you so much for the 5* review. We take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
5/5
TrustpilotExcellent Service and Clean Units
I recently used Cinch Self Storage, and I couldn’t be happier with the experience. The units are exceptionally clean and spacious. Jamie,one of the staff members, went above and beyond to provide all the information I needed. Her kindness and helpfulness made the process stress-free. I highly recommend Cinch Self Storage!
5/5
TrustpilotWould use again
Website really user friendly and staff very helpful. Great flexible service and clear what you are getting for your money. Would recommend.
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotWe were one of the first clients to use…
We were one of the first clients to use the Cinch Storage at Chippenham: at the time it’s construction was not yet complete but the management and staff could not have been more helpful or obliging. They made every effort to facilitate the delivery of our consignment to the storage units and its withdrawal at a later date. It is a brand new facility (opened mid-2021) and provides a clean, practical and secure space in which to leave one’s property. Highly recommended.
5/5
TrustpilotProfessional, practical customer service
They were very helpful and replied to questions via email very quickly.Zac even phoned me in Hungary where I was living.Everything went very smoothly.
5/5
GoogleQuick friendly and extremely helpful service thank you!
5/5
GoogleMet my pal Andriana sat down and had some biscuits and talked about the future.. lovely welcoming atmosphere, I will be back to use cinch again. Very Friendly professional service and secure premises for your most treasured items. Please don’t hesitate to reach out the team they are all lovely. Biscuits not guaranteed obviously.. I’m special you see 🤭
5/5
TrustpilotWhen lift gives you lemons
When lift gives you lemons, you make your way to cinch, sensational facilities, even better memories made.It’s made me a better person.
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
TrustpilotGreat customer service Robyn & Zac
Robyn, Zac and team in Letchworth have been a pleasure to deal. Found the opening hours being so flexible really helpful. Would highly recommend.
5/5
TrustpilotExtremely helpful staff
Extremely helpful staff - kind, caring and went out their way to make a tricky move very easy! Thank you Ed and team.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotA fabulous service from the moment I…
A fabulous service from the moment I sent my first email. I was called back within minutes. It’s a great set up and as part of the arrangement I received a huge discount on van hire. Great people, great service, superb space, I highly recommend it 🤩
Thank you for your awesome 5* Review Shanna. It is a pleasure to look after you and your items at the Brighton store.
3/5
TrustpilotCinch Letchworth Amazing staff but building layout is awful.
Cinch Letchworth , absolutely fab staff who are very helpful and 5 stars for all of them workings at Letchworth. The rest of the review is about the building layout. I have used a few different storage buildings over the years for business storage and the Letchworth branch is an awful layout . The corridors are very narrow and in one section I was in has store units stacked on top of each other with ladder access making it a nightmare if you are moving stuff in/out whilst others are trying to pass in the corridor or access their unit above your head . Many units have limited ceiling height and some are quite awkwardly shaped so hard to stack items easily . The door to one of my units was broken clean off with the ladder movement so it was insecure for a few days . Also the lift to upper levels where majority of storage frequently brakes down . I had my stuff stuck in there most of the day when moving in and rest lifted up the stairs . But well done to the staff there .. Thank you for being so helpful.
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