Trusted Agent profile · Brentwood
★★★★★
1,893 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,893 reviews on two platforms, including 250 Google reviews rated 4.9.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotI stored my items in Letchworth
I stored my items in Letchworth, very happy with the service very friendly. My items were kept clean and dry will be recommending to friends and family.
Hi Barry,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotImpeccable customer service
I would give Jaymee more than five stars if possible - excellent customer service absolutely impeccable!
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotRecommend
I’ve been a Cinch storage customer since 2019 and have used their service for both long and a short term storage space.The service is first class. I have no hesitation in using them, as their storage is safe and is run by a highly competent team.
Thank you for taking the time to leave us a 5* review.We do strive to offer the best possible service and are delighted with your feedback.Best WishesCinch Storage
5/5
TrustpilotTo good to be true but in this…
To good to be true but in this situation every aspect deserve a good review. Friendly and helpfull staff. Easy access. No trouble whatsoever. I'm happy to give 5stars rating.
Hi D, Thank you so much for your wonderful 5* review of our store and team! We hope to see you again soon. Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotEfficient, very helpful, reasonably priced
Very friendly efficient and reasonably priced service - very helpful meeting our unplanned storage needs due to our rental flat falling through at the last minute Highly recommended
Hi Joel,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
1/5
TrustpilotNEVER AGAIN
NEVER AGAIN - WHY TAKE THE RISK - USE SOMEONE ELSEOn recommendation KF, I commissioned this company as house removers, to remove my property from my house in Hamburg. Since I had not secured a house, my property went in to storage.The pick up took longer than expected, and I had to pay extra for a safe, which was too heavy and damaged my house steps. Once my property was removed, the price for horrendously high storage insurance was revealed by Max - massively expensive. After nearly 18 months my property was delivered. Many items were lost including a blood red single seat leather Chesterfield, a kärcher high pressure water cleaner, Samsung LED TV box, Kingsize Duvet and cover etc. Many items had been damaged including a historic glass domed Wellington skeleton clock, a solid sculpture, my model plane wing, my desk door ripped off its hinge etc. Over Easter Richard had no empathy, telling me that "there was nothing more in storage". In fact another 3 deliveries were made. It appears that Richard "does not know his job".CINCH have not fully explained how so much has been lost and damaged. It appears they forgot simply which rooms they had stored my property - incredible !Richard denies any responsibility, and has been very flippant, shirty, arrogant and dismissive. Myself and my wife were extremely distressed, angered and disappointed and ruined both our Easter and my Birthday. This company has no commercial , no quality certificate and is not a member of the Removers Ombudsman scheme.With so many alternatives - why take a risk ?NEVER EVER AGAIN
5/5
TrustpilotExcellent customer services from…
Excellent customer services from Stuart, time and time again. Reliable service, out of hours access very useful. All in all...very pleased.
Hi Peter,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch Woking
Great service from Craig & Francesca at Cinch Woking. Great pricing, great unit and good location.
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotReally helpful and friendly staff
Really helpful and friendly staff, easy to set up. Location of parking to the lift is great
Hi Paul,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch self storage Enfield
Cinch self storage Enfield. Thanks for all your help with my storage needs. Always there to help. With staff like Jaymee and fatima.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotThe people involved in this storage…Excellent service
The people involved in this storage facility are very friendly, helpful, and kind. Excellent support and assistance when required. I will not hesitate at all to use them again.Love their work ethics.
Hi Grace, Thank you so much for your wonderful review of our facility and team. We truly believe that our teams are at the cornerstone of everything we do! We hope to see you again Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotI’ve found the staff to be very helpful…
I’ve found the staff to be very helpful during the time I had my storage units. I originally had my units before the lifts were up and running and the staff offered to help me carry my items to the top floor. Would definitely recommend
Hi Lorraine,Thank you so much for taking the time to leave a 5* review.Do endeavour to be as helpful as possible and thank you for the feedback.Best wishesCinch Storage
5/5
TrustpilotFatima had been extremely helpful
Fatima had been extremely helpful, every time I come to site. Always asks me so I need anything, always smiling, what more can I say? Thank you kindly x
Hi Brian, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotHighly recommend
A well run, clean and secure storage facility, with a helpful and professional team running it. Highly recommend.
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotBrilliant service from the team in…
Brilliant service from the team in letchworth, setting up was quick, stuff was safe will be using again in the future
Hi Darren,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch Storage Huntingdon 👍🏽
•Great service from start of contract to the end. •Friendly and helpful staff (Nav). •Easy access, trolleys etc to use whilst on site. •Would recommend to anyone
Hi Robert,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotEasy and friendly
Wonderful easy and extremely friendly … and specially a very good job from Nicole, explained everything and she was also extremely friendly!
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotThe staff is very helpful and friendly
The staff is very helpful and friendly. It’s a nice location, and clean.
We're thrilled you had a great experience! Thanks for supporting local businesses and taking the time to leave a review.
5/5
GoogleGreat experience- Jo was very helpful showing me around and clarifying anything, great price, great service, simple and straight forward. Highly recommend
Hi Ryan, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotWell maintained place
Well maintained place, clean and easy accessible!I have a storage unit with Cinch storage at Enfield and they are very helpful. The facility felt safe and secure. Prices affordable
Hi Levani, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotVery good customer service
The team is lovely and very helpful! Our only issue was that the storage is only open until 6pm.
Hi Cristina,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotThe staff were very attentive…
The staff were very attentive explaining the rates very clearly and made sure that the size of the unit was right for our needs also the site extremely clean and very secure
Thankyou Brian & Maureen for an amazing 5* review. I'm so pleased we could help with your storage needs. We will always aim to ensure you have a unit that's just right for your needs.
5/5
TrustpilotCinch Storage in Bicester have been…
Cinch Storage in Bicester have been excellent. Andy and Nigel have been an absolute delight to deal with, always helpful, polite and very professional, would most certainly use them again if we were ever in the vicinity, thank you so much.
Thankyou for a brilliant 5* review Keith. I'm really pleased we could be so helpful and made storage as easy as it could be.
5/5
TrustpilotExcellent service great prices and easy…
Excellent service great prices and easy to use. The staff were very friendly and helpful
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
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