Trusted Agent profile · Brentwood
★★★★★
890 reviews across 2 platforms
226 Hutton Road, Shenfield, Brentwood, CM15 8PA
Part of Beresfords, see every office.
Beresfords's office in Brentwood, at 226 Hutton Road, is rated 4.7 out of 5 across 890 reviews on two platforms, including 138 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
5/5
TrustpilotGood communication throughout the whole…
Good communication throughout the whole process. Charlie was very helpful and answered all questions we had.
Hi TaylaThank you for finding the time to provide us with your feedback following your recent dealings with Charlie. I am pleased that he answered all your queries and maintained regular contact with you throughout.Steven BondManaging Director - Residential Lettings
5/5
GoogleExcellent service! Personally dealt with Jack for purchasing my first property who was friendly, informative and pro-active. This all helped for a smooth, stress-free experience. Highly recommend!
Thank you very much Joshua for the 5 star award and kind comments. I am pleased to hear you had a great experience purchasing your first property with Jack from our Shenfield office. Jack works really hard to provide the best possible customer care and will appreciate the recommendation. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotVery helpful and efficient
Very helpful and efficient. Beresfords’s Lettings department allows complete peace of mind !
Hi Anne Thank you so much for posting your review. We all very much appreciate your kind words and 5-star rating and hope to work with you again in the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotProfessional and courteous
I would recommend James Annetts to anyone.He really went out of his way to be helpful to me
Hi ChrisMany thanks for taking the time to post your review. It was pleasing to read that you have been happy with the service provided to you by James. I know he and the rest of our lettings team in Chelmsford will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleJacob and Becca were excellent agents. Jacob sold my house the day after I changed over to Beresfords. The previous agents did not manage a single offer in six months! This says it all, really. Very grateful and impressed! Julia Thompson
Many thanks Julia for the great review for Jacob and Becca from our Shenfield office. The team will do all possible to generate maximum interest, working proactively to find a suitable buyer. I am really pleased you were impressed with the service you received and thank you for the 5 star award and kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager
5/5
GoogleWe had the pleasure of having Dan to help us with the whole process. Dan made the process a delight beginning to end and was always happy to help. Thanks again!
Hi Max, Thank you so much for the 5 star award for Dan from our Shenfield office. Dan works extremely hard to ensure he is delivering the best possible customer service, from the first point of contact through to exchange and completion. He will very much appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotI’ve used Lauren Johnson for letting…
I’ve used Lauren Johnson for letting multiple properties over the years and her service has always been first-class. Efficient, knowledgeable, and dependable, a great letting agent !
Hi Johan Thank you for posting your recent review. It was great to read that you have worked with Lauren on multiple occasions and have always found her to be efficient and knowledge during your dealings with her. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAgents were very helpful & provided a…
Agents were very helpful & provided a professional service when I was looking for a new tennant for my property
Hi AndrewThanks for finding some time to provide us with your feedback. I am pleased that our local lettings team assisted you in a professional manner whilst searching for a suitable tenant for your rental property. I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
GoogleDaniel has been really patient with all my requests of viewings, always ready for any update during the process. Is been a pleasure find our new house through him. Thank you!
Hi Maristella, Thank you for taking the time to post your 5 star review for Daniel who is based at our Shenfield office. Daniel will do all possible to find our clients suitable property, guiding and supporting throughout the journey. He will appreciate you sharing your experience and look forward to assisting you again in the future. We wish you many happy years in your new home. Alison Horsley, Customer Service Manager
5/5
TrustpilotCameron - Beresfords
Cameron was very friendly and made me feel at ease. He was knowledgeable about the property he showed me around and well deserves the bottle of wine :)
Hi Miss CrayMany thanks for taking the time to post your review. It was great to read that you had a positive experience in your dealings with Cameron and that he was friendly and informative. I know he will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGone above and beyond
Debby @Beresford has been an absolute star.
5/5
TrustpilotVery friendly and professional staff…
Very friendly and professional staff that you can easily trust
Thank you for providing us with your feedback. We very much appreciate your kind words and 5-star rating.
5/5
TrustpilotBeresford was used to find a suitable…
Beresford was used to find a suitable tenant for my property, the experience was great from start to end, highly recommended and would use again, communication was always maintained throughout and never anything they didn’t know or couldn’t resolve and willing to go further than most companies!
Hi Miss BegumI really appreciate you providing some feedback following your recent dealings with us. It is great to read that your experience was positive from start to end and it is great that you would recommend us to others.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotBeresford are easy to get in touch…
Beresford are easy to get in touch with.
Hi Carole, Thank you for posting your recent review. It was pleasing to read that you are happy with the service that we provide and that you feel supported by our maintenance department and inventory team, who make regular visits to you at your property. We are all very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotExcellent service ,particularly Lucy…
Excellent service ,particularly Lucy Plappert who was very helpful at all times
Hi AnnThis is just a brief response to thank you for finding the time to provide us with your feedback and I am pleased that you had a positive experience when dealing with us.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotRyan was very sympathetic
Ryan was very sympathetic, kind and understanding that we were upset by the condition our property had been left in. He was very thorough in his report and kept us informed of progress at all times whilst negotiating compensation on our behalf.
Hi Sandra,Thank you for taking the time to upload your feedback. I was encouraged to read that Ryan's approach when preparing his report was thorough and that he remained on contact regularly, whilst undertaking negotiations regarding the deposit.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProfessional service given from Jazmin
Professional service given from Jazmin. Emails answered promptly and courteously
Hi Michelle Thank you for your recent review. I am pleased that Jazmin provided you with a prompt and efficient service during your recent dealings with her and you felt your queries were answered in an informative and swift manner. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotTenancy checkout
Kate was very friendly, helpful, professional and put us at ease during the tenancy checkout.
Hi WendyThank you so much for taking the time to post your review. It is great that you have found Kate to be friendly and efficient in assisting you with your tenancy check out. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotAbby was prompt and personable in her…
Abby was prompt and personable in her response and assisted me immediately when I required her help. Five stars. Date of experience 22 March 2024.
Hi RebeccaI am pleased that you found Abby's approach both prompt and personable and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotDr. Juan Braschi
Mr. James Annetts was very kind and diligent to all my request. Moreover, he always kept me informed about possible letting opportunities according to my budget.
Hi JuanThank you for taking the time to provide us with your feedback following your recent dealings with our lettings department in Chelmsford. I am pleased that James assisted you effectively and kept you regularly updated as and when new properties for rent became available. I know that he will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotBrilliant experience with Beresford’s…
Brilliant experience with Beresford’s so far… very informative, in-depth and also very quick to respond with any query’s. They seem to work beside you with your best interests… as opposed to feeling like they’re working with the sole interest of a “quick sale,” very catering towards all of your needs and very honest, i look forward to renting with/through them in the near future; should the right place become available!Jack and Debby have been by my side in helping me through every step of the way, absolutely brilliant… Thank you!
Hi ScottWe really appreciate you taking time out to provide your detailed feedback. So pleased that you found the approach of our lettings staff in Braintree informative, supportive and transparent. I know that the team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood experience overall made very easy…
Good experience overall made very easy Charlie was really clear and helpful.
Hi BillyThanks for your feedback. I am pleased that Charlie explained everything to you clearly and was helpful throughout your dealings with him.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCameron Cruiks has been brilliant from…
Cameron Cruiks has been brilliant from the moment I first contacted him to enquire about letting my property through Beresfords. He's been thorough, on the ball and professional throughout the process and I at last have peace of mind that the property is being managed well. Highly recommended.
Hi TareqI really appreciate you providing some feedback following your recent dealings with Cameron. I know he will be very grateful for your positive comments and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotApartment in Romford
Had an amazing experience with Beresfords Letting Agency while looking for a rental apartment in Romford area. Charlie and Christine were of great help.
Hi KomalThanks for taking time out to provide us with your feedback following your recent dealings with our lettings department in Romford. I am so pleased that you had a positive experience with the team and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
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Tell us what you need and we'll put you in touch. Beresfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
