Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood Service.
Clear in explaining things. Use to respond fast for any queries.
Sreenath · 29 January 2024
Agent replied · 30 October 2024
Hi Sreenath,Thanks for taking time out to provide us with your feedback following your recent dealings with our local lettings department. I am pleased that everything was explained clearly to you throughout the process and that my team responded promptly to any queries that you raised.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat service
Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.
Joanne · 28 January 2022
Agent replied · 30 October 2024
Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat service always thanks a ton
Raheel · 9 May 2024
Agent replied · 30 October 2024
Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleWe experienced an excellent and very professional service from the sales team, especially from Stuart who kept us fully informed and was a pleasure to deal with.
Deborah · 25 October 2022
Agent replied · 24 October 2024
Hi Deborah,
Many thanks for the 5 star review for the team at our Brentwood office, and in particular Stuart, our Branch Manager. Stuart and his team have many years of experience and would have been best placed to progress your transaction through as smoothly as possible, keeping you regularly updated. Thank you for your kind comments, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
TrustpilotTransparent, professional, thoughtful, caring
Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks
Keiron · 8 December 2023
Agent replied · 30 October 2024
Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGood level of communication
Good level of communication. Friendly and helpful people working hard for you.
Belle · 29 December 2023
Agent replied · 30 October 2024
Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotHave been with beresfords lettings for…
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.
Edward · 1 March 2022
Agent replied · 30 October 2024
Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleProcess of checks were quick and staff really helpful
Paul · 27 February 2024
Agent replied · 24 October 2024
Hi Paul,
Many thanks for taking the time to post your positive review. It is pleasing to read that you have found the lettings team in Brentwood to be helpful and that the service provided to you has been quick and efficient. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleVery polite and informative.
Andy · 27 May 2024
Agent replied · 24 October 2024
Hi Andy,
Thank you for taking the time post your 5 star review and kind comments for the team at our Brentwood office. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotCourtesy call
Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.
Debbie · 31 May 2023
★★★★★ 5/5
TrustpilotI found Beresfords very professional in…
I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.
Eileen · 16 December 2022
Agent replied · 30 October 2024
Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotFantastic service from the Beresfords…
Fantastic service from the Beresfords team.
J · 2 April 2024
Agent replied · 30 October 2024
Hi ScottThanks for taking time out to post your review. It is great that you have been happy with the service provided to you and we all appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotTessa
Tessa, Dominique and the rest of the staff made the experience of letting my house easy. Would highly recommend them.
David · 14 April 2023
Agent replied · 30 October 2024
Hi DavidMany thanks for your positive feedback following your recent dealings with our lettings department at Colchester. We are very appreciative of your 5-star rating and that you would not hesitate in recommending our services to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotOutstanding!
Outstanding service by Beresfords to simplify the rental of my property!
OJ · 6 December 2023
Agent replied · 30 October 2024
Hi OJ,I was pleased to read that our local lettings team exceeded your expectations and made the process simple from start to finish. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotPerfect service from Charlie
Bolade · 30 April 2024
Agent replied · 30 October 2024
Hi BoladeWe very much appreciate your feedback and I am pleased that you were impressed with the service provided to you by Charlie in our lettings department.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotJames and Chris
Great professional service and very helpful with all and every question. Fast responses.
Conor · 14 October 2023
Agent replied · 30 October 2024
Hi ConorMany thanks for taking the time to provide us with your feedback. I am pleased that you found the approach of our local lettings team both helpful and professional. Everyone at our end is very grateful for your comments and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleA good letting agent, Adam , Alex and Aimee were very professional.
This will be the second time we have let with them.
Brian · 12 January 2020
★★★★★ 5/5
TrustpilotNew Tenants
Timely contact. Useful updates. Honesty. Polite. Worry free change over of tenants.
A · 1 November 2023
Agent replied · 30 October 2024
Thank you so much for providing us with your feedback. I am pleased that everything proceeded successfully for you and regular updates were provided by our local lettings team.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGood service
Karen puts in long hours, but always trys her best to get back to me the same day.
Wareing · 18 April 2023
Agent replied · 30 October 2024
Hi WareingMany thanks for your recent feedback and 5-star rating. I know Karen will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleGreat Service, everything went smoothly at what can be a stressful time. Hannah Grant managed my move and really made the process enjoyable.
Luke · 25 October 2022
Agent replied · 24 October 2024
Hi Luke
Many thanks for posting your review. I am pleased that you have been happy with the service provided to you, and in particular the smooth handling of your move by Hannah. I know she will be very grateful for your kind words. We all very much appreciate your 5-star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleExcellent service from Vanessa who combines efficiency with a delightful manner!
Roy · 25 October 2023
Agent replied · 24 October 2024
Hi Roy,
Many thanks for posting your positive review. I know that Vanessa in our Property Maintenance department will be very grateful for your kind words and 5-star service.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotOn point communication
On point communication , care for the tenants
Ken · 2 January 2024
Agent replied · 30 October 2024
Hi Ken,Many thanks for providing your feedback. I am pleased that our local lettings team remained in contact effectively on a consistent basis throughout your recent transaction. We are all very grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotProfessional and efficient service
Professional and efficient service. Would use them againHighly recommend
Sibel · 4 December 2023
Agent replied · 30 October 2024
Hi Sibel,Thank you so much for taking time out to provide your feedback. I am pleased that our staff continue to deliver a professional and efficient service. It's great that you would continue to use us in the future and recommend your local lettings team to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Took all the stresses of moving away. Abby in particular was easy to deal with and always in hand to answer questions
LD · 23 February 2022
Agent replied · 30 October 2024
Hi LDThanks so much for posting your review. It was great to read your positive feedback. I am pleased that you were impressed and I know Abby will be especially grateful for your kind words.Steven BondManaging Director - Residential Lettings
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