Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotsuperior agents amazing…
amazing service as always from the billericay team. i have had the pleasure of them looking after my properties for many years - they are professional and friendly and give a service over and above that offered by other letting agents - thank you to paul, lynn and alice
Deborah · 18 October 2023
Agent replied · 30 October 2024
Hi DeborahThank you for taking the time out to provide your feedback. It's great to read that you have been dealing with our lettings team in Billericay for many years now and have found their approach both friendly and professional on a consistent basis. We are all very grateful for your positive comments and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThank you so much for the amazing…
Thank you so much for the amazing inspection, the lady who came to check our home was delightful and very kind, she took our water pressure problem into account quickly and even spoke a little to my daughter giving her advice on her new braces since she was in pain. im very pleased with how the inspection went.
Agnieszka · 26 January 2023
Agent replied · 30 October 2024
Hi AgnieszkaI just wanted to say many thanks for your positive feedback and 5-star rating following a recent visit to your property by a member of our lettings team.Steven Bond Managing Director - Residential Lettings
★★★★★ 5/5
GoogleExcellent from start to finish
Michael · 1 September 2025
Agent replied · 22 September 2025
Hi Michael,
Thank you for your 5 star award and kind comments for the team at our Brentwood office. It is pleasing to note you were impressed with the service received and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotAwesome Amy!
Amy always provides first class service when carrying out our inspections. Helpful and knowledgeable about all things property related, I would recommend her in a heartbeat.
Charles · 17 December 2024
Agent replied · 26 December 2024
Hi CharlesThanks for your feedback following Amy's recent visit to the property which you rent. I am pleased you found her helpful and knowledgeable and it's great that you would not hesitate in recommending her to others. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExtremely helpful
Adam, Holly and Hannah have made the process of moving into our next flat so seamless and easy! They have responded to any queries and questions that we have in a very timely manner and I would highly recommend beresfords
Daniel · 26 April 2024
Agent replied · 30 October 2024
Hi DanielThanks for taking time out to provide us with your feedback following your recent dealings with our lettings department in Brentwood. Its great that you found our internal process seamless and easy and that team acted promptly and efficiently to your queries. We all very much appreciate your 5-star rating and the fact that you would highly recommend us to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
Trustpilotvery professional team
Karen and Amy are very professional and gave me an impressive confidence to rent my house with Beresfords. As a Landlord leaving abroad, the must important thing for me is to feel secured that my property is well managed . And I totally feel that with Karen, David and Amy
Agnaldo · 15 September 2023
Agent replied · 30 October 2024
Hi Agnaldo,I really appreciate you taking time out to provide us with your feedback. So pleased to read that Karen and the rest of her lettings team impressed you throughout the process and as one of our landlords you feel reassured that your investment property is in safe hands. Rest assured we will continue to look after you and appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat team at Beresfords
The team at Beresfords have made what is a very stressful time of an unplanned move very easy.
Stephen · 23 February 2026
★★★★★ 5/5
GoogleYour representative Mr. William shown as a first class attendance . efficient and nice guidance.
Fadwa · 6 May 2025
Agent replied · 8 June 2025
Hi Fadwa,
Thank you for your kind words regarding William at our Brentwood lettings office. It is great to know that he provided you with a friendly service, and met your needs during your dealings with him on this occasion. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleIt has been amazingly efficient. From the day of our enquiry and viewing to putting our offer. The process was quick and Beresford staff extremely professional and friendly. We are pleased with the kind of service we received.
Tebuho · 27 May 2024
Agent replied · 24 October 2024
Hi Tebuho
Thank you for taking time out to post your positive review. I was pleased to read that you have been happy with the service provided to you by our lettings team in Brentwood and that the process was quick and efficient. We all appreciate your 5-star rating.
Steven Bond
Managing Director- Residential Lettings
★★★★★ 5/5
TrustpilotCorrine was very professional and made…
Corrine was very professional and made the whole process so easy. I highly recommend using Beresfords.
Linsey · 15 April 2022
Agent replied · 30 October 2024
Hi LinseyThank you for taking the time to post your recent review. I am pleased that you found Corrine professional and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotEleanor Scott: Excellent Customer Service
We had been searching for a house to rent for a while, because we needed to move house at the end of December, 2022. Then, we came across Eleanor Scott at Beresfords, Brentwood. She is incredibly effective in assisting clients. She is very polite and nice. She was very dedicated in helping us find a house to rent.
Dr · 16 December 2022
Agent replied · 30 October 2024
Dr CThank you for posting your recent review having dealt with our lettings team in Brentwood recently. Clearly, Eleanor Scott made a positive impression throughout the process and it is great that you have recognised her personally within your review. I know that she will be very grateful for your kind words and we all very much appreciate your 5-star rating.Steven Bond Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotMet Jay during a property viewing and…
Met Jay during a property viewing and was thoroughly impressed by his professionalism. He patiently answered all our questions and expertly guided us through the rental process. Thanks, Jay, for your exceptional service!
Elizabeth · 13 August 2024
Agent replied · 30 October 2024
Hi ElizabethThanks for your review. I’m pleased Jay impressed when you dealt with him and that he answered all your queries.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotWhy consider any other agent
I had a very awkward tenant who wanted to vacate at short notice without payment - Karen EW was very knowledgeable and ensured that the matter was resolved without having to litigate. Furthermore she went to extraordinary lengths to help me secure a new tenant.Beresfords have acted for me for over ten years and I cant see why i would consider any other agent.
Mr · 30 March 2022
Agent replied · 30 October 2024
Hi Mr PThanks so much for posting your recent review. It is a shame that we all had the experience of dealing with a difficult tenant, but I am pleased that Karen utilised her skills and experience to help you navigate through this difficult situation. Having been a client of ours now for some considerable time, can I put on record our sincere thanks for all the business you have provided to us over that period of time.Steven BondManaging Director - Residential Lettings
★★★★★ 4/5
GoogleBeresfords have managed my property for over 20 years. I always find Beresfords’ staff to be helpful and their advice ensures the smooth running of the tenancy.
Nigel · 16 November 2024
Agent replied · 9 December 2024
Hi Nigel
Thank you so much for finding a few minutes to provide us with your feedback. I am pleased that you have been impressed with the service provided by our lettings team in Brentwood and it's great that we have been working for you for more than 20 years. I would take this opportunity of thanking you for your consistent custom over the last two decades, we very much appreciate the business that you provide to us.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords are a wonderful Estate Agency
Beresfords are a wonderful Estate Agency to work with. They recently rented out my property and I have been extremely impressed with their service. Lauren especially has been wonderful, keeping in contact with me regularly and providing great advice. She found some new tenants very quickly and her service has been very professional.
Verity · 25 May 2023
Agent replied · 30 October 2024
Hi Verity,Thank you so much for taking time out to provide us with your feedback. I am pleased that you have been impressed with the service provided to you by our local lettings team and it is great that we have found you some quality tenants very quickly. We all very much appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleFriendly efficient service
Ali · 8 September 2025
Agent replied · 22 September 2025
Hi Ali
Thank you so much for taking the time to post your review. I am pleased that you have been happy with the service provided by our lettings team in Brentwood and I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotA most professional and friendly…
A most professional and friendly service by Debby and her team.
Peter · 29 October 2022
Agent replied · 30 October 2024
Hi PeterMany thanks for taking the time to leave your review. I am glad you found our lettings team at Braintree to be professional and friendly in their service to you, and I know they will all be very grateful for your kind words.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
Trustpilot100% recommended
Beresford have been a fantastic agency to deal with. Excellent communication from enquiry, to house view and liaising with landlords, I can't fault them. I would definitely recommend! Thank you team
Kimberley · 6 September 2024
Agent replied · 30 October 2024
Hi KimberleyThank you so much for your kind words. I’m so pleased you have been impressed with the service provided by our lettings team and it’s great that you would recommend us to others. We are all very grateful for your kind words and 5* rating.Steven Bond Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotProfessional agency
Professional agency, very helpful for any issues or concerns . Lynne has so kind for her responding and supportive during my tenancy years with Beresfords.
Ahmed · 5 December 2024
Agent replied · 26 December 2024
Hi AhmedI am pleased that you had a positive experience when dealing with your local lettings team and that Lynn in particular was both supportive and responsive during your tenancy.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleGreat service by team members . All my enquiries were handled very quickly and my special thanks to Ms Hannah she is very polite and approachable .
Leena · 3 November 2024
Agent replied · 23 November 2024
Hi Leena
Thank you for taking the time to post your recent review. It was great to read that you have been happy with the service provided by our lettings team in Brentwood and that they responded quickly and efficiently to your enquiries. I know that Hannah in particular will be very grateful for your kind words, as we all are for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotLauren has been really friendly and…
Lauren has been really friendly and helpful!
Ashley · 13 February 2023
Agent replied · 30 October 2024
Hi AshleyThank you for posting your recent review. I am sure Lauren will be very grateful for your kind words. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotKnowledgeable and Professional
High recommend Estate Agents.
Georgi · 17 May 2023
Agent replied · 30 October 2024
Hi Georgi,Thank you for posting your recent review. Its great that you would recommend us to others and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleBeresford Estate Agents will definitely be referred by me to family and friends as the services and representatives were professional and helpful during the course of my house search till the very end. Thank you. Hagan.
Ikechukwu · 27 May 2024
Agent replied · 24 October 2024
Many thanks for taking the time to post your 5 star review for the team at our Brentwood office. I am pleased to hear you were impressed with the level of service extended to you and am glad we were able to find you a suitable property. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleExcellent team highly recommend Stuart Cheryl and Carl who worked extremely hard to push our sale through.would recommend and use in future.
Anne · 25 October 2020
Agent replied · 24 October 2024
Hi Anne Marie,
Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by the team at our Brentwood office. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
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