Trusted Agent profile · Brentwood · Essex

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Bairstow Eves Brentwood reviews

4.8Trusted Agent winner · 2026View award details

★★★★★ Excellent

228 reviews across 1 platform

2 High Street, Brentwood, Essex, CM14 4AB

Part of Bairstow Eves, see every office.

Bairstow Eves's office in Brentwood, Essex, at 2 High Street, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

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4.8 / 5

228

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Google

Excellent estate agents, Bairstow's definitely went above and beyond for the sale of my home which I had lived in very happily for over 20 years. As you can imagine was even happier to find a new lovely family to purchase it. All the staff were really great Peter I feel went above and beyond and was there from beginning to end. Would also like to give a mention to Paul and Abbey who also took part in the sale of my home and made things run really smoothly. Would highly recommend Bairstow Eves at Brentwood High Street. Great team great Estate Agent well done to them all and a huge thankyou!

Debbie · 8 September 2021

Agent replied

Thank you for your kind words, amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank the Lettings team at Bairstow Eves in Brentwood. The service was second to none! A big thank you to Claudia who dealt/help me throughout the process.

Kieran · 8 September 2021

Agent replied

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Disgusted with the service, continuously contacted another contact instead of myself and changed two appointments without informing me. Now change my house valuation viewing a whole week later than originally planned without consulting myself, sat waiting at home for no one to show wasting my time.

Jenna · 25 June 2024

Agent replied · 24 August 2024

Hi Jenna, we apologize for the inconvenience you experienced. We understand your frustration and would like to address this issue promptly. Please contact review@countrywide.co.uk to discuss this matter further. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently taken up renting through Bairstow Eves, amazed by their excellent service. Appreciate they go through rigorous safety checks before letting which made me comfortable to move into the property. I have specifically interacted with Juliet Townsend, she was very nice and helped us go through the process smoothly.I would definitely recommend to others for a better experience.

Vadivel · 30 June 2023

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I am completely satisfied with the service provided by Bairstow Eves they have promptly replied to all queries. Thank you Juliet!

Thineshkumar · 30 July 2022

Agent replied · 30 July 2023

Thanks for the lovely 5* review Juliet! We really appreciate your kind words! Graham, Customer Relations

5/5

Google

Elisha and the team were super efficient and helpful. Great service thank you!

Su · 1 May 2023

Agent replied · 30 July 2023

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Brilliant letting agent have rented with them for close to 4 years and they have just found my new property . Steve Warner ,Always been very polite and helpful , thanks for all your help

Madeleine · 28 October 2024

Agent replied · 11 November 2024

Thank you for your 5* review Madeleine. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing service received from Juliet and her team with our house let. She certainly went above and beyond our expectations and always happy to help with her exceptional knowledge of letting. Would highly recommend.

Peter · 28 July 2019

Agent replied

Thank you for recognising Juliet with your 5* review! It is great to read that as a result of the service provided you would highly recommend our team. Kindest regards, Scott

5/5

Google

Very helpful and informative, great service every step of the way

Troy · 19 August 2025

Agent replied · 2 September 2025

Thank you for your kind words! We are thrilled to hear that we were able to provide helpful and informative service throughout your experience with us. It was a pleasure serving you! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Juliet and Steve were really helpful during the whole renting process, from viewings to handling paper work. Great professionals to work with and highly recommended.PositiveResponsiveness, Professionalism

Ebad · 25 August 2021

Agent replied

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

I can’t recommend this agency enough, what a fantastic service they provide. Me, my wife and 18 month old have been viewing rental properties in brentwood for 3weeks through different agencies, all we have been met by is lies and time wasters and pushy agents who do not care about us and only care about getting a sale. Finally we came across a property with Bairstow eves, spoke to STEVEN WARNER on friday and made a booking for monday, and even though we didnt go with with the property we initially viewed on monday morning, STEVEN showed us a different property within 15 minutes at brunel house as he listened to our needs and now we have agreed and have a moving date. STEVEN is the most honest, patient and proffesional agent we have ever dealt with. We cannot thank you enough. We will definitely use STEVEN and the Bairstow eves team as our one stop agent for our future needs. THANK YOU ALL.

Erol · 28 July 2019

Agent replied

Thank you Erol for your wonderful and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

4/5

Google

Absolutely brilliant lettings team! Sally was wonderful and really helpful and Juliet worked like a Trojan to get everything arranged for us. I'm so glad we went through Bairstow Eves in Brentwood.

Kerry · 28 July 2019

Agent replied

Thank you Kerry for your wonderfully kind words about your experience with our team at Bairstow Eves, Brentwood. Kind regards, Scott

5/5

Google

Dear Juliet, Thank you so much for helping us find our new rental home. We were blown away by your knowledge, talent and assistance for immigrants! and we couldn't be more pleased with how things turned out. We are incredibly grateful that we chose you. Best Regards, Werner Mynhardt Brentwood---

Werner · 4 November 2023

Agent replied · 25 November 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I would highly recommend Bairstow Eves Brentwood and special thanks to Juliet for making sure that the process from the start was seamless.PositiveResponsiveness, Professionalism

Anjani · 25 August 2021

Agent replied

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Juliet was fantastic the entire time we rented via BE. Suggest you request her as your agent!

Simon · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a good experience with the purchase of our new home with the Brentwood branch of Bairstow Eves . We always had a prompt response with any enquiries we had , as well as support dealing with solicitors and other individuals involved in our purchase . The purchase of a new property can often be stressful , we felt that Bairstow Eves Brentwood , was very understanding to our needs and was always professional. We would recommend them . Mr & Mrs Butler

Gemina · 31 July 2018

Agent replied

Thank you Gemina for taking the time to write this wonderful review for the Brentwood branch of Bairstow Eves. I am so pleased that you have recently purchased a new property through our and the process was as straightforward as possible and the staff remained professional at all times.Thank you for recommending Bairstow Eves. Kind regards, Maryjane.

5/5

Google

Our property was listed with another agent for around three months with no concrete interest so we signed up with Bairstow Eves. Within a month there was a firm offer on the table and we are hoping to complete soon. Paul, Donna and the rest of the team at the Brentwood branch have been really helpful throughout the process; from the initial listing through to the conveyancing stage, keeping us informed of progress every step of the way.

Shyam · 28 July 2019

Agent replied

Hello Shyam, Thank you for taking the time to leave this fantastic review for Paul, Donna and the team at Bairstow Eves in Brentwood! How fantastic that you have a sale accepted and looking to exchange within a short timescale!? Congratulations, Best wishes, Maryjane.

5/5

Google

I couldn't be happier. The whole renting proccess was really smooth and Juliet was really helpful and answered alll my questions. I would definitely use them again in the future.

Ferenc · 28 July 2019

Agent replied

Thank you for your kind words and 5* review! Best wishes, Scott

5/5

Google

I would highly recommend Juliette & Ozlem at the Brentwood Bairstow Eves branch, the whole process from initial viewing to move in day was organised and efficient.

Michael · 30 July 2020

Agent replied

Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.

3/5

Google

We didn’t particularly enjoy our buying experience with Bairstow Eves. Of the mortgage brokers, solicitors, surveyors and the estate agents involved, they (Bairstow Eves) were definitely the weakest link. The estate agent we dealt with in particular quite often waffled, loudly, a lot and rarely paused to listen; needing sharp interjections from our side to keep discussions on track. She didn’t at one point ask our buying situation and in doing so missed the opportunity to let the property we were moving from. On our first viewing with said agent, we were restricted from viewing the garden which would have shown one of the key issues with the rear of the property. Intentional? We'll never know. The sale went through eventually, so we can be grateful for that.

Luke · 31 July 2017

Agent replied

Hi Luke, Thank you very for taking the time to leave us this feedback, although I am sorry to hear that you were disappointed with the service you received. We take all comments about service seriously, If you would like to discuss your experience in greater detail please email review@countrywide.co.uk. Many thanks.

5/5

Google

Wonderful, friendly service from the lettings team at the brentwood branch. Would absolutely recommend- special thanks to Steve, Juliet and Sally for going above and beyond during the process!

Holly · 28 July 2019

Agent replied

Hi Holly, Thank you for such great review for the team at Brentwood. I will pass on your kind comments to the entire team. Best wishes, Sarah

5/5

Google

I cannot thank the team at Brentwood Bairstows enough for helping me through the sale of my property. The sale became quite complicated and difficult at the home stretch (excuse the punn) and without them I doubt the sale and our consequential purchase would have happened before Xmas, which was imperitive. I would highly recommend these Estate Agents and without a second thought. Nikki, Pilgrims Hatch, BrentwoodPositiveResponsiveness, Professionalism, Value

FindIt · 25 August 2021

Agent replied

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

I worked very closely with Steven and Juliet in the Lettings department who were impeccably diligent, conscientious and caring. They advised me as to the best options to take for my property as a landlord and they did this purely out of wanting to get the best result for me as a customer. I would recommend anyone to use Bairstow Eves, Brentwood for any of your property arrangements.PositiveResponsiveness, Professionalism

Matthew · 25 August 2021

Agent replied

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

I believe the whole team at Bairstow eves, Brentwood Branch are exceptionally responsive, hard working, informative and helpful to clients. Specially, Juliet and Steve, who have handled letting out several of our rental properties throughout Essex with care and attention to details. They always go an extra mile and beyond to resolve any issues. I, personally, can not recommend them enough to anyone selling or renting.PositiveResponsiveness, Quality, Professionalism, Value

Antonio · 25 August 2021

Agent replied

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Bairstow Eves Brentwood

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Brentwood won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.

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