Trusted Agent profile · Brentwood, Essex
Verified
★★★★★
228 reviews across 1 platform
2 High Street, Brentwood, Essex, CM14 4AB
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Brentwood, Essex, at 2 High Street, is rated 4.8 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
4/5
GoogleExcellent service from Claudia and the rest of the team at Brentwood. They mad it a straightforward process with clear explanations made every step of the way, and have continuously offered support - checking in to see how things are and asking if they can help in anyway.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur experience with Bairstow Eves was very pleasant. From expression on interest to moving in Brentwood into the house was excellent experience for my family and I. Communication was top notch. Well-done and keep up the good job.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
4/5
GoogleExcellent service from Claudia and the rest of the team at Brentwood. They mad it a straightforward process with clear explanations made every step of the way, and have continuously offered support - checking in to see how things are and asking if they can help in anyway.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were delighted with the service that we received from Bairstow Eves. Their staff at the Brentwood office kept us up to date with all aspects of the sale. They also chased the buyer and the solicitors involved as required. They were helpful and supportive during a stressful time for us.
Thank you Mae for you 5* review of our dedicated team at Bairstow eves in Brentwood. It is great to see that you felt supported throughout and that they worked hard to progress your sale at every opportunity to relieve some of the stress that can be associated with moving. Kind regards, Scott.
5/5
GoogleWe are letting a property through Brentwood Bairstow Eves and it's been an excellent experience throughout. Friendly service from Juliet and co., great communication, and they sort any / all issues out promptly and satisfactorily. Recommended.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely satisfied with the complete rental process from arranging a viewing to the final signing and key collection. The service was very professional and pleasing to interact - Thank you - Steve and Juliet.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe had an extremely positive experience buying our family home with with help of Sherrel Meeajane (Mortgage Consultant). Sherrel genuinely cares about her clients - worrying about details etc. Highly recommended.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would definitely recommend dealing with this office as from first meeting the manager, the marketing and the feedback throughout the sale was brilliant. Thank you especially to Paul and Ellisha.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat a great service from David Kinney and Juliet Townsend at the Brentwood branch. They took the time to listen to my requirements, show they understood and were very knowledgeable, professional, helpful and friendly. I had some hairy moments trying to make ready my property for tenants and they were there to help resolve issues as they arose. They found me tenants and the property was empty for only 4 days - pretty good going! They were doing a great deal on fees and even so, standards remained at the highest level. Highly recommend them. Thanks guys!
5/5
GoogleHad a great experience with this agent, they were quick, professional, and handled our move brilliantly, very grateful for their service, Juliet, Steve and Claudia all helped massively during our move, would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleAs on previous occasions, the sale of our property, was conducted with speed and with a first class attitude, from all the staff involved at Bairstow Eves Brentwood Office. Excellent advice & knowledge was always forthcoming and it was a pleasure to use and visit them.
Hi, Ken. Thank you for leaving this review. I'm delighted to hear that you continue to use the branch for selling your property, and I'm sure you know where to go the next time! Kind regards, Chris
5/5
GoogleProfesional, Efficient, Reliable. Claudia and Juliet have been so helpful with getting me and my Partner moved into our first property and have been fast and supportive with all of our questions and needs!PositiveResponsiveness, Professionalism
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a good experience with this lovely team at Bairstow Eves. Claudia and her colleagues were amazing. They kept me informed every step of the way even after rented the property. Highly recommended them.PositiveProfessionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at Brentwood gave us a superb service from initial enquiry through to completed sale. While the legals were going through, they kept us totally updated on progress, and were a great intermediary between us and the buyer. Highly recommended!
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Thank you for the recommendation. Best wishes, Scott
5/5
GoogleThe team that have helped me and my partner move in recently have been superb in ensuring all our needs were met with a very helpful service. Thank you very much Juliet and Claudia!PositiveProfessionalism
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleThe best letting agents they are really very professional and friendly. I would definitely remind their services.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe’re very helpful and fast from the viewing all the way to the love in date. All the team that I dealt with that helped with this rental were great, Steve, Juliet and Oz were ever so helpful!
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleI used Bairstow Eves in Brentwood and they was fantastic. They where professional efficient and very on the ball I am more than happy and will definitely use them again when it comes to moving property. Highly recommended.
Hi, Elliot Thank you for taking the time to leave this review. It's great that you were so impressed by the team and we look forward to dealing with you in the future. Kind regards, Chris
5/5
GoogleThis agency was a pleasure to deal with. All members of staff were courteous and helpful and showed amazing patience and resilience over the 18 months it took to sell our father's house. I would recommend them.
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Thank you for the recommendation. Best wishes, Scott
5/5
GoogleWe have had excellent experience throughout whole process of letting a property. Thank you for amazing service Steven and Juliet.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent service from the Letting Agent. Really more professional the way they handling the customers as well the service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
1/5
GoogleCalled daily, no answer on the phone, left messages still no one gets back to me. Hard to show interest in a property when no one ever gets back to you!
Hi James, I am sorry that this has been your experience. As the branch manager, I apologise for the difficulty you had in contacting the office. Unfortunately due a line faulty with our phone/internet connection, the office was not contactable for nearly three days until this was repaired. Again, please accept my apology from the branch directly for any inconvenience and should I be able to assist you, please contact the branch and ask for me. Steven Warner, Senior Branch Manager.
5/5
GoogleBrilliant service from the lettings team! would definitely recommend and would let from them again!
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have recently been liaising with Steve Warner and feel that he offers a great sense of joy to his branch. Very good communication, efficient and overall just simply joyful. Thank you.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Brentwood won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.
