Bairstow Eves Brentwood reviews

★★★★★ 5/5

Google

Excellent estate agents, Bairstow's definitely went above and beyond for the sale of my home which I had lived in very happily for over 20 years. As you can imagine was even happier to find a new lovely family to purchase it. All the staff were really great Peter I feel went above and beyond and was there from beginning to end. Would also like to give a mention to Paul and Abbey who also took part in the sale of my home and made things run really smoothly. Would highly recommend Bairstow Eves at Brentwood High Street. Great team great Estate Agent well done to them all and a huge thankyou!

Debbie · 16 June 2022

★★★★★ 5/5

Trustpilot

Great service from Kevin at Norbury branch

Kevin Velaj worked so hard for us with great advice, honest valuation and excellent communication.

A · 16 July 2026

★★★★★ 5/5

Google

Ellisha, Paul and the team really helped us with the purchase of our new home in a difficult time. Would recommend.

Junaid · 16 June 2023

★★★★★ 5/5

Google

Ellisha Cox has been great from start to finish. Thank you for all your help!

Victoria · 18 November 2023

★★★★★ 1/5

Trustpilot

Non existent communications or professionalism.

We initially contacted this estate agency through Rightmove for a property valuation, and they were quick to respond, which led us to book an appointment. After the call, we received several follow-up messages confirming the scheduled time, including one on the day of the appointment. Unfortunately, no one showed up.I called the Romford branch directly, but only reached an answering machine. I left my details, expecting a call back, but that never happened. I even followed up with an email and checked my junk mail just in case, but received no response.This experience was highly disappointing. The lack of communication and professionalism was frustrating, and I found them to be very unreliable. I would advise others to avoid this agency.

Mr · 6 September 2024

★★★★★ 5/5

Google

I would like to thank the Lettings team at Bairstow Eves in Brentwood. The service was second to none! A big thank you to Claudia who dealt/help me throughout the process.

Kieran · 16 June 2022

★★★★★ 5/5

Trustpilot

Ms Sophie Buckthorpe

Ms. Sophie was so helpful throughout the process and she was so kind and supportive to clarify my small concerns promptly. Absolutely she is an asset for the company. Thank you so much for your support Sophie

Swapna · 8 June 2024

★★★★★ 5/5

Google

The team at Bairstow Eves Brentwood are fantastic - Juliet and Steve in particular. The whole process from the moment we moved in to the moment we moved out was made feel easy, not to mention any requests or issues we had were dealt with very professionally and effectively. If we could use Bairstow Eves with all our future moves we would with no question. Thank you team

Carl · 16 June 2023

★★★★★ 5/5

Google

A simply fantastic estate agency. They are persistent, hardworking and are determined to do the best they can for the customer. I highly recommend using them for selling, buying or letting!

Sam · 20 April 2025

★★★★★ 1/5

Trustpilot

Corrupt Liars

Trying to buy a house. Lied continuously for a week that the seller hadn't got back to them, when I spoke to the seller, he told me they'd arranged new viewings. They never get back to you and seem very disorganised.They also try to sell you their own mortgage advisor and tell you that using them will give you an advantage.There is a reason their nickname is B*****d Thieves.

Anon · 1 May 2021

★★★★★ 5/5

Google

The team at Bairstow Eves in Brentwood were second to none. The communication we recieved from the branch was always good and all documentation we recieved was spot on. Highly recommend and would happily deal with this friendly team again.

Andrew · 16 June 2020

★★★★★ 1/5

Trustpilot

put the phone down on me after hearing…

put the phone down on me after hearing my name. I assume its not the ideal name for a Tennant. unprofessional group of people, I'd rather be homeless

Muhammad · 24 March 2026

★★★★★ 5/5

Trustpilot

Great service

My agent Eilish is really great. I can’t thank her enough for all her help. She is quick and responds to my emails. Im very grateful for her.

Ayeisha · 9 October 2024

★★★★★ 5/5

Trustpilot

Professional, Efficient & Friendly staff (Rainham Branch)

Professional, efficient and friendly service. All the staff at the Rainham Branch of Bairstow Eves have been outstanding and a pleasure to deal with.I originally used a lesser known estate agents, who did have cheaper fees, but I received a very poor service and consequently with no sale of my property. You really do get what you pay for.Being very apprehensive with estate agents in general, I decided to give Rainham (Essex) Bairstow Eves branch a try.They were absolutely brilliant and I cannot fault any of their staff.Thank you, Chris and your first class team.

Paul · 1 August 2024

★★★★★ 1/5

Trustpilot

KEEPING MY 3500 GBP (deposit & partial rent) for no reason

Partial rent & deposit is still not paid to me in more than 100 days after leaving the rented property on 31st March 2024. I had to leave the rented property early to move to mortgaged house. I have paid them 1500 GBP their non-sense early contract exit and property ad fees; still they are shamelessly keeping my partial rent (paid rent for full month April) and deposit of 2000 GBP, which is nearly 3500 GBP. I was not expecting their service to be the worst in the market. I am going to report to property ombudsman for sure. NO ONE SHOULD USE THEIR DISGUSTING SERVICES.

Irfan · 15 July 2024

★★★★★ 5/5

Google

Very happy with the service the lettings team have provided in letting my buy to let property after speaking to Steve the manager who went up later that day to take photos, the listing was on right move that night. Juliet and Katie then did a great job vetting potential applicants and had the property let that weekend. Would throughly recommend.

Thom · 19 October 2023

★★★★★ 5/5

Trustpilot

I can’t fault Lauren😊 sales negotiator…

I can’t fault Lauren😊 sales negotiator at the Hucknall office. She is friendly, professional and very knowledgeable in our house search. Nothing is too much trouble for her and although I have only met her the one time, she has left a lasting positive memory. Thank you Lauren

Sonia · 19 July 2023

★★★★★ 5/5

Google

Juliet was fantastic the entire time we rented via BE. Suggest you request her as your agent!

Simon · 16 June 2023

★★★★★ 5/5

Google

Good professional service received from Steven Warner and his team. Juliet was really helpful with her assistance. I would highly recommend the letting division of the branch.

Pam · 16 June 2022

★★★★★ 5/5

Google

Good experience with Bairstow Eves in Brentwood. Donna went out of her way to move the sale along at the pace needed and the whole team dealt with the sale in a professional and considerate manner. I would recommend their services.

Shelley · 17 June 2018

★★★★★ 1/5

Trustpilot

Not real good approach

Otgene · 20 August 2026

★★★★★ 1/5

Trustpilot

I would advise everyone to avoid …

I would advise everyone to avoid Bairstowe Eves Great Barr. We received very poor disorganised service in our case. It all started badly with them getting our property mixed up with another! It ended badly with it taking 5 months to sell to our very keen cash buyer. When this same property was purchased in 2003 it was all done in less than two and a half months, obviously Bairstowe was not involved.

Carole · 25 July 2017

★★★★★ 1/5

Trustpilot

Wish I used an alternative agent.

Most expensive agent we had come to assess our property. Did the bare minimum at every step of the way and were not helpful in any way imaginable. Did not want to get involved in anything and we were left to do our own sales & purchase progression while paying a hefty premium for the privilege. My advice would be to avoid Bairstow Eves and use a cheaper agent, while you'll still have to do a lot of the legwork yourself, you'll save yourself thousands of pounds.

Alastair · 26 May 2024

★★★★★ 1/5

Trustpilot

Moved out of a rented property…

Moved out of a rented property 29/07/2024. Chased and chased for updates about my deposit being returned only to keep being informed we are awaiting details from the landlady. According to my tenancy agreement I should have been informed within 10 days of any ‘proposed’ deductions. 3 weeks on and no further forward. If I was in breech of the tenancy agreement they would be quick to act but when it’s the other side.. nothing!

Mrs · 21 August 2024