Gibbs Gillespie Brentford reviews

★★★★★ 5/5

Trustpilot

Great experience

My experience of Gibbs Gillespie has been really positive - each of the team who have supported me during my sale and purchase have been instrumental to getting the transaction over the line. Huge thanks to Sam Robbins for helping me navigate the buying process and getting be back on track when circumstances changed. My Move Manager, Luca Beltrami, was fantastic at pushing the process forward and liaising with the many stakeholders on each side. I appreciated Gibbs Gillespie having a slick processes, too, as not every company has this even in 2023. Moving home is always stressful so I am grateful for their support. Their deep understanding of the market and of people is really strong.

Ms · 28 September 2023

★★★★★ 5/5

Trustpilot

Dream team for dream home

To buy your own house is one of the biggest dreams of your life. And the journey to do that always requires help, support and efforts of many- both your family members and a few outsiders alike. In this process we met Mr. Grant Pettersson from Gibbs Gillespie to buy our dream home. What defines them aptly is their highly professional services, with a personal touch. Another great thing is they know that how delicate and vital the whole pricess is, for all the parties involved. Thank you Grant and the whole team of Gibbs Gillespie, Stanmore for making this dream come true with your unflinching support, zeal and enthusiasm. Now I consider you as a part of my extended family. Hope our paths cross again!

Siddharth · 19 September 2023

★★★★★ 5/5

Trustpilot

get a great service

get a great service no problem to small always helpful very happy to be with them

R · 18 June 2026

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 5/5

Trustpilot

Gerrards Cross branch

We have been dealing with Richard Frost and Charlotte Statham at the Gerrards Cross office for two or three years now and have always found them to be professional and honest with their service, advice and support. Very friendly team, always available when help is needed!

Customer · 23 June 2026

★★★★★ 1/5

Trustpilot

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

Landlord · 1 July 2023

★★★★★ 5/5

Trustpilot

We approached 3 local agents to discuss…

We approached 3 local agents to discuss their services when putting our flat on the market, and Gibbs Gillespie (then Northfields - Ealing Broadway) stood out clearly as the agents we wanted to go with. I am so grateful for the support and expertise of Leah, Luke, Rohan and Claire. Leah worked tirelessly with every hurdle that we came across (of which there were many - as is the current market!), communicating clearly, always only a call away and a calm and reassuring voice of reason. A true problem solver, she puts into motion what is needed in a timely manner. She really went above and beyond for us. Similarly, Luke was effective, reliable and very professional. I recall several phone calls from him on a bank holiday weekend where he went the extra mile (as most wouldn't) and got us to where we needed to be. He guided us when to take our time and when to work quickly as needed. Selling a property can be really really stressful with a lot of uncertainty and you need to have a team you can trust - I feel very grateful to have have such a support. Thank you all so much - we made it!

Victoria · 27 June 2023

★★★★★ 1/5

Trustpilot

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across. From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry. I get hold of the land lady myself, and she received one email over a month ago…. It’s lucky they are in London where needs far out way service quality….

Chris · 14 June 2024

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 5/5

Trustpilot

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

SSS · 3 June 2023

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 1/5

Trustpilot

Shockingly bad

Move Manager service was shambolic/non-existent. Had to chase absolutely every request. Important information not passed to us and our buyers. Raised a complaint - and the "investigation" was focused on denial, not addressing the systemic issue. Off to the Ombudsman now. Avoid!

John · 30 September 2025

★★★★★ 5/5

Trustpilot

Sales

Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done

Sheraz · 29 June 2024

★★★★★ 5/5

Trustpilot

Patient and caring

Aqib in the Stanmore office helped sell my elderly parents house, he was patient and caring at all times and helped make the process go as smoothly as possible. I have no hesitating in recommending his services for anyone trying to sell their house!

Lee-anne · 8 September 2025

★★★★★ 5/5

Trustpilot

Such a friendly and helpful team

Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings.We would thoroughly recommend their services to anyone considering buying or selling.

James · 1 April 2023

★★★★★ 5/5

Trustpilot

A big shout out to Philip at the Stanmore branch

Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.

Jill · 23 May 2024

★★★★★ 1/5

Trustpilot

Stay away from the lettings team in…

Stay away from the lettings team in RUISLIP. These people charge over the going rate and when challenged they will reduce. They also stick on annual renewal fees which are unethical in today's marketplace. Just waiting for our tenants to leave and we will NEVER using these people again. STAY AWAY

A · 6 June 2025

★★★★★ 5/5

Trustpilot

Gibbs Ruislip 5*

Sam, Gavin, and Luca at Gibbs Gillespie Ruislip provided an exceptional service throughout the sale of our property. Their professionalism, clear communication, and proactive approach made a potentially stressful process smooth. We particularly appreciated their insightful market knowledge and dedication to achieving the best possible outcome. They were always responsive and genuinely cared about our needs. Highly recommended.

Oliver · 4 March 2025

★★★★★ 5/5

Trustpilot

Danielle Gennard from Ruislip Manor…

Danielle Gennard from Ruislip Manor branch is a real asset to Gibbs Gillespie. From beginning to end she remained professional and dedicated to help us complete our purchase. Her friendly and hard working manner helped us throughout the house buying process. It was a pleasure to deal with her. Thank you Danielle!

Beth · 23 August 2022

★★★★★ 5/5

Trustpilot

Esther is an asset

Esther in the accounts team is diligent, helpful and very understanding. Her attention to detail gave me confidence where others had failed. She is an asset!

HT · 10 September 2026

★★★★★ 1/5

Trustpilot

We had our rent increased and stared…

We had our rent increased and stared from 2 of December 2022. This happened in November. The agency didn’t check the contract and they assumed I should have paid the increase from November. The contact states clearly December. So for 50£ they didn’t even bother to contact me first or email me or anything. They went straight to debt collectors. And because their mistake now my credit score it’s ruined. That for 50£ and because they are to lazy to pick up the damn phone and ask kindly, mr x you have paid 50£ less for rent, do we have any issues? Why is the reason? Can you pay or we will call debt collectors… we’re disappointed with them.

Eleanor · 12 November 2022

★★★★★ 5/5

Trustpilot

Outstanding!

David Hewinson and his team at the Uxbridge branch have been absolutely.brilliant from start to now. They have achieved in one week (getting our property under offer even before it was advertised) what the other estate agent could not do in twelve weeks. Well done David and your team! Their communication levels have been exceptional even whilst we were abroad on holiday. Can’t speak highly enough of David and his team.

Roz · 10 August 2023

★★★★★ 5/5

Trustpilot

Absolutely superb service

We are absolutely delighted with the service we received from Danny and his team in your Pinner branch. From our first meeting all the way to completion we have continually received a polite professional service from all in the Pinner office.It's nice to know customer care and professionalism still exist !

Dani · 15 June 2022