1/5
TrustpilotI was renting many properties before…
I was renting many properties before but only this agency rip me off my money and I was completely shocked . Strongly avoid.
Trusted Agent profile · Brentford
Gibbs Gillespie together with Thorgills Brentford reviews
★★★★★
895 reviews across 2 platforms
44 High Street, Brentford, TW8 0BB
Gibbs Gillespie together with Thorgills's office in Brentford, at 44 High Street, is rated 4.2 out of 5 across 895 reviews on two platforms, including 433 Google reviews rated 4.6.
Reviews
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI am very happy with Kat’s Felton property management service. She responds fast to the e-mails and resolves the issues in a guick and proffessional way. Thank you.
5/5
TrustpilotVery good service and friendly staff
Very good service and friendly staff. We are very happy from Divina's service. She helped us a lot for our bathroom ceiling repair.
5/5
TrustpilotGibbs is my letting agent
Gibbs is my letting agent. Vanessa looks after my tenants. She arranged some work and passed on positive feedback from them. It’s good to know they are happy.
5/5
GoogleAll very friendly, effective and efficient. Thorgills secured a new tenancy in just a few days and Alice managed all the administration brilliantly.
5/5
GoogleNatasha's communication is almost instant. She keeps you informed every step of the way. Glad I trusted Thorgills to find and sort a home for us.
5/5
TrustpilotVery professional keep up the good work…
Very professional keep up the good work loui king very helpful well done every one
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Shilpi Mittal, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Brentford branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleHelped us find our house, Toby understood exactly the place we were looking for and found us a lot of options, very straight forward.
5/5
GoogleI am very satisfied with Thorgills and in particular with Kat Felton who has always been very responsive and very helpful. I recommend!
1/5
TrustpilotOne of the worst agencies
One of the worst agencies. Rude, inexperienced agents who have no idea what they are doing. The name of the agent was Breydon Duffy
5/5
TrustpilotVery happy with the service
Very happy with the service, patience and friendly service of the whole team. Thank you.
5/5
TrustpilotThank you to the Ruislip Manor team
Thank you to the Ruislip Manor team. Friendly and great communication throughout the transaction. Would highly recommend.
5/5
GoogleThe best bit of service rendered by Thorgills is their property management, which exceptionally handled by Kat Felton.
5/5
TrustpilotLovely experience
Lovely experience with them, really helpful and proactive in helping me find the right property.
5/5
GoogleVery satisfied by the service given by Haffeeza Rasheed. Always quick to return emails and very helpful.
5/5
GoogleExcellent customer service by Vito Szoma, helped me through the whole process, thanks very much 😊 …
5/5
GoogleExcellent service with Thorgills, Haffeeza's communication was first class and made our moving experience hassle free.
5/5
GoogleWe had a good experience Elizard. He was friendly, helpful and reactive. I recommend him.
5/5
GoogleGreat experience with Vito. Managed to sort everything out and get a deal done.
5/5
GoogleA quality service from the marketing to transaction . Luigi the agent was enthusiastic and very professional.
5/5
GoogleGreat service, Haffeeza Rasheed really looked after me the entire way.
1/5
TrustpilotWorst ever
Worst ever. They are very rude and unhelpful.
5/5
GoogleVery impressed with Thorgills, they rented my house in under a week.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
