Gibbs Gillespie together with Thorgills Brentford reviews

★★★★★ 5/5

Google

Nicole did an excellent job in finding suitable tenants for my property. She met all my needs and was very communicative throughout the process. Everything was handled smoothly and efficiently. Thank you!

Tony · 19 March 2026

★★★★★ 5/5

Google

I'm very happy to leave a 5 star review for the team at Gibbs Gillespie Brentford. Especially mentioning the lovely Jasmine. We have spent a good amount of time speaking over the phone and every time I found her to be both very professional and knowledgable in her field. It is her friendly, caring approach that really shines through though making her a huge asset for the team! I feel anyone that is looking to find the right property would benefit from working alongside her.

Laura · 16 March 2026

★★★★★ 5/5

Trustpilot

Aqib was great

Can't say enough in praise of Aqib. Commenting as a buyer rather than a seller, Aqib went above and beyond including working out of hours to provide help and support from offer through to completion and beyond. His calm, professional, proactive yet approachable and fair manner helps instil trust in him. Thanks Aqib

A · 7 September 2025

★★★★★ 5/5

Trustpilot

We were really impressed with Gavin’s…

We were really impressed with Gavin’s pitch from Gibbs Gillespie. He listened carefully to our concerns and did an excellent job of gauging what was most important to us. His deep understanding of the market, along with his attentiveness to our needs and wants, really stood out. Gavin was professional and honest, ensuring that we were realistic about the current market conditions, which we appreciated.We had another estate agent visit the same day, but Gavin’s approach made us feel confident that he is the best person for the job.

Esther · 27 September 2024

★★★★★ 5/5

Trustpilot

Richard Frost and his team are top…

Richard Frost and his team are top notch. If you need to rent in the area…..he is the man.

Saiyan · 18 June 2026

★★★★★ 5/5

Trustpilot

Gibbs Gillespie - an outstanding experience

Gibbs Gillespie were outstanding at marketing and completing the sale of my late Mum’s house. Leah, at the Ealing Broadway office, is clearly a very skilled and experienced manager and has a reassuringly detailed and extensive knowledge of the local housing market. A buyer for the house was found very quickly, and when, a few weeks later, the process started moving a little too slowly, we were very impressed by Leah’s responsiveness to our concerns. Her swift and decisive action meant, within hours, she was able to get the process moving again. However, aside from her obvious efficiency, she is also very approachable and empathetic and was greatly understanding of the fact that we were selling a much loved family home.In all, Leah and the team were competent, efficient, great at explaining the procedure with clarity and reassuring when it mattered. They were also nearly always available when I tried to make contact. It has been a pleasure to work with them and we wouldn’t hesitate to use them again.

Amanda · 7 September 2024

★★★★★ 5/5

Google

Had a really wonderful experience with Gibbs gillespie in getting a new rented home. Jasmine was really helpful and got my new rented home finalised in a matter of days.

Ashwani · 16 March 2026

★★★★★ 5/5

Google

The team were friendly, professional and quick to respond to any questions. The whole process was clear and straightforward, and move-in day went smoothly with the property exactly as expected. I’d happily recommend them to anyone looking to rent, especially Dushali Joshi - thank you.

Kiran · 5 November 2025

★★★★★ 1/5

Trustpilot

Has been landlord for over 20 years

Has been landlord for over 20 years - Recently we had to chase them for rent review 2 months prior but they did not respond , and had to chase again. Thus we lost one month of new rent and after discussing with them, they deny any incompetence on their part- Disgusting agency in Pinner

TY · 24 August 2026

★★★★★ 5/5

Trustpilot

Selling one's home is a major decision…

Selling one's home is a major decision of high impact and confidence in the agency is most important. Jacob, the branch manager, was generous with his time and helped myself and my wife to agree the proposed price particularly given our concerns over recent transactions in the area. His was not the highest valuation but the one that could be justified. Gibbs Gillespie has also offered a range of services that promises to make the transaction easier and faster having already demonstrated they can move quickly.

Alfred · 20 June 2024

★★★★★ 5/5

Google

Our experience with Nicole has been outstanding from start to finish. Her communication is clear, prompt and always helpful. She made the entire letting process smooth and stress-free, handling every detail with professionalism and genuine …

Khulangaa · 16 December 2025

★★★★★ 1/5

Trustpilot

If I could leave zero stars I would

If I could leave zero stars I would. Your agent Jeckaterina Cindeliani has no ounce of humanity. I drove 3hrs from Birmingham to view the property, she wouldn't allow me to use the guest toilet despite the property having 5 toilets. For context this property is out in the wilderness, google maps doesn't take you there and there's nothing for miles close. She wouldn't even come out to try and direct me to the house even though the network was extremely bad in that area. I needed the restroom so bad and she refused, knowing there's nowhere even close to go. Absolutely shocking and appalling treatment. The property was great and the house would've been good for my family as there's lots of land but the fact she had no people skills there's no way I'm going to pay £7,500 per month to that kind of company. If that's how they behave to a potential customer, I can imagine how bad the treatment would be once I've become their tenant.

Yommy · 19 January 2026

★★★★★ 1/5

Trustpilot

NEVER PURCHASE VIA GIBBS GILLESPIE!!!

NEVER PURCHASE VIA GIBBS GILLESPIE!!!I found what I thought was the perfect flat for me in Watford as a 1st time buyer via the Rickmansworth branch in February 2024, I was dealing with the agent & Branch Manager George.The 1 bedroom flat was advertised for £1000 service charge & £0 ground rent, which I thought was awesome & the flat was a great size & in great condition, also on my 3 viewings it was always mentioned that I have an allocated parking spot which was also a win for me.I would often get emails from George asking what my solicitors are doing & why its taking long, stating that the sellers are getting worried... As a 1st time buyer I am still unsure of the process & learning myself too, the last thing I needed was the added pressure.At this point I had paid a partial amount of £600 to my solicitors, they then come back to me from doing the searches to find that the service charge & ground rent combined is actually approx £3500 & no parking included... I could not believe it! Why the false info??? Especially when the service charge was advertised online & on the paper brochure as £1000pa!!Immediately I backed out of the deal, it made total sense as to why their was so much pressure on getting the sale done quickly, because the seller didn't want to hold on this flat knowing they cannot incorporate this ridiculous £3500 charge into their current tenants monthly rent. This flat was clearly mis-sold to me! The agent claims he had no idea & that the seller was not aware either which can never be true, as any changes to service charge or ground rent would always be communicated with advanced notice.The searches even showed that last years service charge was not £1000 either, it was more than that.Lifetime Legal were useless & declined my case, I went back to the agent as he was the one that was representing the seller, he's the one that the sellers have apparently dealt with for many years as the flat is rented out via Gibbs, But no research was done by the agent into making sure the info provided was factual & correct.They have also refused to help with paying me my money back or getting the seller to reimburse me as this all happened because of their joint collaboration.I am at no fault here but now left out of pocket by £600 because of this awful agency & even worse sellers!!

Sheetal · 12 June 2024

★★★★★ 1/5

Trustpilot

Do not buy or rent with them. It’s all about disrespect.

I almost bought an apartment from them at the Dominion Apartments in Harrow. I paid the deposit, but then I noticed that the lift shared a wall with the main bedroom, a terrible mistake by the developers.I decided to withdraw my offer and requested the return of my deposit. Since then, Alex Robinson has been avoiding us and making different excuses for not returning our money. He keeps saying the problem lies with the developers but doesn’t share their contact information or solve the issue.It gives the impression that they are working together to keep our money. It’s a situation of total disrespect.Please, AVOID THEM at all costs. They don’t deserve your money or time.Alex Robinson, Dominion Apartments, and Gibbs Gillespie.

Felipe · 5 June 2024

★★★★★ 5/5

Google

I recently leased a flat through Jasmine at Gibbs Gillespie Brentford. The process was fast and smooth, and Jasmine was very supportive and responsive all the time. …

Enrique · 16 February 2026

★★★★★ 5/5

Trustpilot

Terrific company that did a great job…

Terrific company that did a great job of letting and managing a property for me for 4 years. Richard, the Lettings Manager, was always available, nothing was too much trouble and his advice and support were much appreciated. Zoe, the Tennancy Manager at LRG was particularly good at the end of the tenancy, sorting out a tricky negotiation with the departing tenants and doing it in a professional and polite way. I'd have no hesitation recommending the business.

Customer · 29 January 2026

★★★★★ 5/5

Trustpilot

I did some viewings with Harry Rai in…

I did some viewings with Harry Rai in the Ealing area and the entire experience was amazing! Harry is so knowledgeable and was able to answer all my questions and provide advice where required. Would highly recommend Harry!

Aparna · 16 November 2025

★★★★★ 5/5

Google

I had the pleasure of working with Rheagan, and she made my property search effortless. She went above and beyond to find the perfect place for me and I thank her for all of her hard work. Her communication was clear and timely, and she made the entire process stress-free. Highly recommend Rheagan for anyone looking for a reliable and dedicated negotiator.

Sjad · 25 February 2025

★★★★★ 5/5

Google

Great experience with this agency. A great big shout out to Jasmine who was an absolute darling from beginning to end.she was always quick to respond and made the whole letting experience easy and smooth. Thank you again Jasmine!

Thi · 6 November 2025

★★★★★ 5/5

Google

Kaitlyn Young was extremely helpful and sorted the issue with our deposit within the day. If it was not for Kaitlyn I would have rated this company only 1 STAR. The other person we were dealing with was very incompetent and even after more than 7 weeks she did not manage to return the deposit … which by law should be returned within 10 days!!! There were promises and lots of emails then silence - it was very frustrating. But Kaitlyn stepped in and help resolve . Thank you

Josh · 4 August 2025

★★★★★ 5/5

Google

I am so glad to choose Gibbs Gillespie Estate Agent to looked for a perfect,lovely and calmly area for me to live.Dushali is unmatched,she is the best l have ever known.she always take her time to answer any questions l may have,and provide me with all the options available from repair to replacement. Please look after her as she is a great asset to your company.

Odekunle · 27 November 2024

★★★★★ 5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ Always There When I Needed Help, Thank You Jasmine

⭐️⭐️⭐️⭐️⭐️ Had a great experience with Gibbs Gillespie - Brentford. Big shoutout to Jasmine Sian, she was super professional, always available, and really helpful throughout the whole process. From finding the place to moving in, she made everything smooth and stress-free. Highly recommend!

MR · 9 September 2025

★★★★★ 5/5

Trustpilot

We sold our property with GG

We sold our property with GG, Leah was the agent to provide great service along this sales. Even though the whole process took more than 6 months. There were so many things happened through out the whole process. Thanks so much Leah for all the hard work. This sales journey always reminding me that we are team. 😉thanks again! I wish you all the best!

Ming · 26 November 2024

★★★★★ 5/5

Google

Jasmine was very helpful and supportive, assisting me in finding a rental in a very short time. I highly recommend her if you're looking for new properties

Andy · 16 January 2026