Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI highly recommend the Gibbs Stanmore…
I highly recommend the Gibbs Stanmore team! They are very knowledgeable, professional, and always on top of things. In a difficult market, they were able to get an offer in the first viewing and close the deal in just a few weeks, which is commendable. They price the property realistically, bring in only qualified viewings, and ensured that the viewings are done by someone who knows the property well. Aqib, as a branch manager, has been absolutely fantastic! Response time has been great, and he took complete ownership until it got closed. If you are looking for a team who you can trust to do the job, then look no further! Thanks, Aqib, Irene, and team.
Karthik · 2 October 2026
Agent replied · 10 October 2026
Thank you, Karthik, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Stanmore team. Achieving an offer from the first viewing and completing the sale within a few weeks is a fantastic result, and we’re particularly pleased that our approach to pricing, qualifying applicants and providing knowledgeable viewings gave you confidence throughout the process.
Your kind words about Aqib mean a great deal to us. His responsiveness and commitment to seeing the sale through from start to finish are exactly the qualities we strive for. We’ll also be sure to share your feedback with Irene and the wider team.
Thank you again for your trust and recommendation. It was a pleasure assisting you, and we wish you all the very best for the future!
★★★★★ 5/5
TrustpilotHarry was incredibly helpful during the…
Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!
Ha · 28 April 2026
Agent replied · 2 June 2026
Dear Ha
We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotBrilliance in the field of buying and selling - Thomas O' Leary is a very supportive estate agent!
We were delighted with the support we got from Thomas O'Leary at Gibbs Gillespie. Thomas has wonderful interpersonal and professional skills and ensured that he got great outcomes not only for us as the seller but also for the buyer. He was extremely responsive, reassuring and made the whole process smooth and efficient. I cannot recommend Thomas more highly, he is clearly an asset to Gibbs Gillespie. A shout out also for Mateusz and Rebecca and all the team at Gibbs who are very gifted at what they do.
T · 10 September 2025
Agent replied · 25 September 2025
Dear T S We greatly appreciate your 5-star review and the time you took to share your experience with Thomas, Rebecca, Mateusz and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent and friendly service
From the start Gibbs-Gillespie dealt with my sale in a calm, professional and very friendly way. The agent assigned to me set out their terms and talked me through the process with no pressure to choose them. I felt able to call to ask questions when I needed to. The agent also visited me at home to help me with online matters that I found difficult. Everything was done to make the process as easy as possible for me. I would definitely recommend them.
Leslie · 9 September 2025
Agent replied · 25 September 2025
Dear Leslie Bennett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service all around. Helpful staff.
Very informative and helpful. A great help during the brief time I was living alone for the first time. Nathanael was very friendly and helpful in showing me around and dealing with my queries. Thank you all!
Matthew · 20 August 2026
Agent replied · 24 September 2026
Thank you for your fantastic 5-star review, Matthew.
We’re delighted to hear that you received great service from the team at Gibbs Gillespie Gerrards Cross and found our staff so helpful and informative. It’s wonderful to know that we were able to provide valuable support during your time with us.
Thank you for choosing Gibbs Gillespie and for taking the time to share your feedback. We really appreciate it and wish you all the best for the future!
★★★★★ 5/5
TrustpilotProfessional and friendly
Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.
Jason · 14 August 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic 5-star review, Jason! We’re delighted to hear that your experience with Gibbs Gillespie Stanmore was smooth, professional and positive from start to finish.
It’s wonderful to hear your kind words about Aqib and that his friendly approach and honest answers gave you confidence throughout the process. Making sure our clients feel informed and in safe hands is incredibly important to us.
Thank you again for choosing Gibbs Gillespie Stanmore and for your recommendation. We’ll be sure to share your lovely feedback with Aqib and the wider team!
★★★★★ 1/5
TrustpilotThe one star sticks in my throat
The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do
Laura · 29 April 2026
Agent replied · 2 June 2026
Dear Laura Gibbs
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleReally happy with the service we received from this agency. Jasmine was friendly, responsive, and made the whole renting process much easier than expected.
Everything was handled professionally and on time, and we felt supported throughout. Communication was excellent, and jasmine was always available when we needed help.
Would definitely recommend
AHORA · 26 March 2026
Agent replied · 16 April 2026
Dear Ahora Driving School London
We greatly appreciate your 5-star review and the time you took to share your experience with Jasmine. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotRecently purchased a proprety
Recently purchased a proprety, London,Ruislip branch ,this guys are amazing, very very proffesional.
Worked with ALEXANDRA SHAW (move manager),she is incredible helpful, always available to speak on the phone, extremely quick email replying , always there to help and chase solicitors for updates during transaction..
Highly recomand you choose her in order to have a rapid and free stress purchase..
ALEXANDRA SHAW you doing well..
Thank you for all your help again.
Ruben · 1 October 2026
Agent replied · 10 October 2026
Thank you, Ruben, for your fantastic 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Ruislip team during your property purchase. It’s particularly wonderful to hear how much Alexandra supported you throughout the transaction. Her responsiveness, proactive communication and dedication to keeping things moving clearly made a real difference.
We’ll be sure to share your kind words with Alexandra. She’ll be delighted to know that her support, including keeping you updated and liaising with solicitors, helped make your purchase a smoother and less stressful experience.
Thank you again for your recommendation and for choosing Gibbs Gillespie Ruislip. We wish you all the very best in your new home!
★★★★★ 5/5
GoogleMy previous Account was very good and iv not been let with down since he moved on..big shout out to Dushali at the Brentford office. She has been simply on point with all my queries..delay with very promptly and with the right information... keep doing what you do Dushali and hope you become my account manager at some point
Vijay · 16 January 2026
Agent replied · 13 June 2024
Vijay Mistry, thank you for your kind review; we are happy to pass along your comments to Louis … More
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.
Stephanie · 7 July 2026
★★★★★ 4/5
TrustpilotI had a viewing on Saturday with Declan…
I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!
Alisha · 29 June 2026
Agent replied · 24 September 2026
Dear Alisha
We greatly appreciate your review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
★★★★★ 5/5
TrustpilotGibbs Letting
Gibbs Gillespie have helped me find my first apartment and they have been great. In particular, Nathanael has been very helpful and is always quick to respond to any questions. I would recommend.
Adele · 19 June 2026
Agent replied · 24 September 2026
Dear Adele,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Gibbs Gillespie helped you find your first apartment and that Nathanael provided such helpful and responsive support throughout the process. It’s great to know he was able to answer your questions quickly and make your experience a positive one.
We really appreciate your recommendation and will be sure to share your kind feedback with Nathanael and the Gerrards Cross lettings team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotI would like to thank you to the team
I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.
Yumi · 4 February 2026
Agent replied · 2 June 2026
Dear Yumi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGibbs Gillespie provides an excellent…
Gibbs Gillespie provides an excellent service. I want to thank Richard Frost especially for always looking after us with such care. Above and beyond, always has time to listen and action.
F · 18 June 2026
Agent replied · 24 September 2026
Dear F Jones,
Thank you for your 5-star review.
We’re delighted to hear that you’ve consistently received excellent service from Gibbs Gillespie Gerrards Cross, and that Richard Frost has taken such great care of you. It’s wonderful to know his attentive and proactive approach has made a positive difference.
We really appreciate your kind words and will be sure to share your feedback with Richard and the team.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotI used GG to sell my flat and there…
I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.
Rakesh · 22 January 2026
Agent replied · 2 June 2026
Dear Rakesh Gohil We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotSarah Cleverely was fantastic and very…
Sarah Cleverely was fantastic and very helpful and very professional at her job, and looked after me very well. I would would recommend her to anybody who needs help with lettings
Carmel · 12 June 2026
Agent replied · 24 September 2026
Dear Carmel,
Thank you for your 5-star review.
We’re delighted to hear that Sarah Cleverley provided you with such professional, helpful, and attentive service throughout your lettings experience. It’s great to know she looked after you so well and made a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Sarah and the Ruislip team.
The Team at Gibbs Gillespie Ruislip
★★★★★ 1/5
TrustpilotTry to avoid this agent !
Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.
Andreas · 28 May 2026
Agent replied · 2 June 2026
Dear Andreas
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent experience we had with Hibbs…
Excellent experience we had with Hibbs Gillespie Gerrards Cross team to be honest especially Nathanael Bahjejian. He is a very professional letting consultant , keep the good work.
Mai · 22 June 2026
Agent replied · 24 September 2026
Dear Mai Eth MaSibanda,
Thank you for your excellent 5-star review and for taking the time to share your experience.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Gerrards Cross team, and especially with Nathanael Bahjejian. It’s great to know his professionalism and support made a strong impression during your letting experience.
We will be sure to pass your kind feedback on to Nathanael and the team, who will be very pleased to hear your comments.
Thank you again for choosing Gibbs Gillespie Gerrards Cross, and we wish you all the very best.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotNathanael and team were superb and…
Nathanael and team were superb and happily dealt with the extra effort required for managing us two! Great knowledge and negotiating skills, many thanks - Peter G
Peter · 19 June 2026
Agent replied · 24 September 2026
Dear Peter,
Thank you for your fantastic 5-star review.
We’re delighted to hear that Nathanael and the team provided such superb support and were able to manage everything smoothly for you. It’s great to know their knowledge, professionalism, and negotiating skills made a positive difference to your experience.
We really appreciate your kind words and will be sure to pass your feedback on to Nathanael and the Gerrards Cross team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotDushali was the person to help me and…
Dushali was the person to help me and she was amazing!! Very informative, friendly and efficient and felt safe in her hands. I would definitely recommend!
Leah · 21 June 2026
Agent replied · 24 September 2026
Dear Leah,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Dushali provided such friendly, informative, and efficient support and helped you feel confident throughout your experience. Delivering a smooth and reassuring service is exactly what we aim for, so it’s great to know she made such a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Dushali and the Brentford team.
Thank you again for choosing Gibbs Gillespie Brentford.
The Team at Gibbs Gillespie Brentford
★★★★★ 5/5
TrustpilotLettings Manager Bracanto profiles/discriminates Black men!
Mr. Bracanto [Lettings Manager] is not a "gentleman" thus not a man of honour, who appears to have common or garden racial-issues with Black men 🤔; Since this disingenuous person profiles then discriminates against the same per lettings-activities to wit - myself!? Hence a 14 day intention of Legal (discrimination) Action is winging its way to his office as I write ✍️ (sic)! If ANY OTHER people of colour has issues with this "man" per his discriminatory shenanigans please 🙏🏾 don't hesitate to post so that we might make this world a better place FOR ALL (sic)!?
Number-One · 10 December 2024
Agent replied · 27 December 2024
Dear Number-One-Float-StringWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We also take it very Seriously claims of Discrimination of any kind. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotAmmaar was very good and informative
Ammaar was very good and informative , helped me find the right property for me.
Souad · 7 August 2026
Agent replied · 24 September 2026
Thank you for your 5-star review, Souad! We’re delighted to hear that Ammaar was informative and helped you find the right property. We really appreciate your kind feedback and support for the Gibbs Gillespie Pinner team.
Best wishes,
The Gibbs Gillespie Pinner Team
★★★★★ 5/5
TrustpilotMariya was incredibly helpful…
Mariya was incredibly helpful throughout the process. She always answered our questions promptly and was very polite and professional during the viewing. She made the whole experience smooth and enjoyable, and we really appreciated her support. Based on our experience with Mariya, we would definitely recommend Gibbs Gillespie in Ealing Broadway.
Minni · 7 July 2026
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