Trusted Agent profile · Brentford
★★★★★
516 reviews across 2 platforms
Unit 15, 8 Kew Bridge Road, Brentford, TW8 0FJ
Benham and Reeves Kew's office in Brentford, at Unit 15, is rated 4.6 out of 5 across 516 reviews on two platforms, including 136 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
GoogleVery pleased with the service I received from Benham & Reeves estate agent in Kew Bridge.
Hi Shirin, we really appreciate your feedback and the team here at Kew Bridge are delighted you gave them a five star service rating. Thanks very much. Kind regards, Emily T.
1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
5/5
GoogleVery supportive and professional.PositiveProfessionalism
Thanks for your five star rating and for telling us the service we gave was professional. We appreciate it! Warm regards, Emily Taylor, B&R
5/5
TrustpilotGood experience
1/5
GooglePoor service, unprofessional team. Will not recommend. Avoid..NegativeProfessionalism
Hi Susanne, thanks for getting back in touch, I am glad we were able to iron out the issues due to the managing agent errors. Thanks for your patience while I investigated this. Kind regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
4/5
TrustpilotResponsive
Responsive, reliable and professional.
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
5/5
Trustpilotvery efficient
work very well done
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R
5/5
GoogleProfessional and recomended
Thanks very much for your five star review, we're very glad to hear you were happy with our lettings service and will recommend us, we definitely welcome that! Kind regards, Emily Taylor, B&R
5/5
TrustpilotVery Good Service and Helpful
Rating only, no written review.
5/5
TrustpilotGreat service and quick responses
Rating only, no written review.
Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R
5/5
GoogleExcellent service!
Hi Kamal, we're thrilled to hear we are providing an excellent service to you, many thanks for sharing a five star rating here, it is appreciated. - Ruth, B&R
5/5
GoogleRating only, no written review.
Hi Noor, thanks for sharing a five star rating here for our Kew Estate Agents, we appreciate it. - Ruth, B&R
5/5
GoogleRating only, no written review.
Hi Apex, thanks for sharing a five star rating for our Kew Estate Agents, we appreciate it. - Ruth, B&R
5/5
Google✅
Hi D, thanks for sharing a five star rating here for our Kew estate agents, it's appreciated. - Ruth, B&R
5/5
TrustpilotWell managed and very good service!
Rating only, no written review.
Thank you very much Mr Xiao, we appreciate this kind feedback about the management of your property which Max and the team are very pleased to see here. Thank you for your continued trust and custom.- Ruth, B&R
5/5
Trustpilotseamless new contract process
Rating only, no written review.
Hi David, we're glad to hear you've found the lettings process seamless, this is great to hear. Thanks for sharing a five star rating here.- Ruth, B&R
5/5
GoogleRating only, no written review.
Hello K, thanks very much for sharing a five star rating here for our Kew Estate agents. We appreciate it. - Ruth, B&R
5/5
Trustpilotgood letting agent👍🏻
Rating only, no written review.
Thank you Louna, we're very pleased to hear this! We appreciate your custom.- Emily, B&R
5/5
TrustpilotOne of the best …highly recommended
Rating only, no written review.
Hi Magda, thanks very much for telling us we are one of the best Estate Agents, this is great to hear. We appreciate the five star rating here, thank you,- Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Benham and Reeves Kew, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Benham and Reeves Kew hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
Yes. Benham and Reeves Kew won Trusted Agent in The Trusted Agent 2026 awards.
