Trusted Agent profile · Brentford

Benham and Reeves Kew Brentford reviews

★★★★★ Excellent

516 reviews across 2 platforms

Unit 15, 8 Kew Bridge Road, Brentford, TW8 0FJ

Benham and Reeves Kew's office in Brentford, at Unit 15, is rated 4.6 out of 5 across 516 reviews on two platforms, including 136 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

136

Reviews on Google

This office

Trustpilot logo

380

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

5/5

Trustpilot

B&R Colindale branch

We are happy with the service provided by B&R Colindale branch. Raj Miah together with his colleagues are very helpful and professional.

Ed · 3 April 2023

Agent replied · 15 June 2024

Hi Ed, thanks very much for your five star review, we're pleased Raj and our Colindale team continue to meet your service expectations. Thanks for your custom.- Emily, B&R

5/5

Trustpilot

Excellent service

Excellent service. Tan Pham and Jeffrey Boateng have always give us very prompt response when we had any questions and our property hunting and shifting was very smooth.Would definitely recommend them!!

Sonal · 31 March 2022

Agent replied · 15 June 2024

Thank you Sonat, we really appreciate your five star rating and lovely feedback about our Canary Wharf lettings team. Jeff and Tan are very pleased to hear you've had a good service experience with us.- Emily, B&R

5/5

Trustpilot

Customer experience

Property manager Claire DeVantier is a very considerate, hardworking, and responsible person whom I greatly admire.

Consumer · 14 September 2023

Agent replied · 15 June 2024

Thanks very much for your kind words which Claire and our property management team are very pleased to see here. We're glad everything is working out as expected, this is great feedback.- Emily, B&R

5/5

Trustpilot

Great service

Great service. Always very quick to deal with any issues.

Maivand · 25 January 2024

Agent replied · 15 June 2024

Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R

5/5

Trustpilot

Wonderful experience

Wonderful experience!

Bryant · 25 June 2024

Agent replied · 23 August 2024

Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R

5/5

Google

Very happy and content ☺️ Many thanks

Toufik · 28 February 2024

Agent replied · 24 December 2024

Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it. - Emily, B&R

5/5

Google

Very happy and content ☺️ Many thanks

Toufik · 26 February 2024

Agent replied · 24 August 2024

Hi Toufik, great to hear you are happy and contented. Thank you for sharing a five star rating here, we appreciate it. - Emily, B&R

5/5

Trustpilot

Very professional

Very professional. Fully satisfied

Aoran · 11 April 2024

Agent replied · 15 June 2024

Hi Aoran, thanks for sharing a five star rating here. We are pleased to hear you've found us professional and that you are fully satisfied, this is great feedback!- Ruth, B&R

5/5

Trustpilot

Wesley Ramsay has done a good job

Wesley Ramsay has done a good job. Many thanks for the wonderful service!

Sally · 22 September 2023

Agent replied · 15 June 2024

Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar

Omar · 18 November 2022

Agent replied · 15 June 2024

Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R

5/5

Trustpilot

I am very pleased with the professional…

I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!

Annie · 6 October 2020

Agent replied · 15 June 2024

Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Professional team

Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.

Kin · 15 March 2023

Agent replied · 15 June 2024

Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R

5/5

Trustpilot

Great experience with Krystal and…

Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process

Rosie · 7 July 2023

Agent replied · 15 June 2024

Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R

4/5

Trustpilot

We were very pleased with the service…

We were very pleased with the service from Sam Shah and Penny Cheung of Benham & Reeves.I have been rental before arrived in London .I can say Professional and efficient Sales Teams .

Yen · 17 January 2021

Agent replied · 15 June 2024

Thank you very much Yen Chan for your kind feedback, we are glad to hear you had such a positive experience with our sales and rentals teams and got the services you expected. Thank you!best wishes, Emily Taylor, B&R

5/5

Google

I have received an outstanding service from Benham and Reeves. They have always been quick to respond to my queries and has been immensely cooperative until now.PositiveResponsiveness, Quality, Professionalism, Value

Arunima · 25 August 2021

Agent replied · 24 August 2024

Thanks Arunima for your five star rating and for telling us our that the service experience you had with our Kew Bridge lettings team was outstanding, we are really thrilled to hear this. best regards, Emily Taylor, B&R

5/5

Google

Very prompt at replying to queries, professional manner and thorough. Were forthcoming with all details required, and proactive when dealing with us.PositiveResponsiveness, Professionalism

Sabina · 25 August 2022

Agent replied · 24 August 2024

Thank you Sabina, we're pleased to hear you found us so professional and thorough and the staff were proactive too, this is great to hear. - Emily, B&R

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 15 June 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Google

A very professional and accessible team and staff! The Assistant Manager, George, is of great help and kind to help with issues.

Yilun · 25 August 2022

Agent replied · 24 August 2024

Thanks so much for taking the leave us a five star review here, George and our Kew Bridge lettings team were very pleased to hear you've been so happy with the service. - Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 15 June 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 15 June 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 15 June 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 15 June 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 15 June 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Google

Ethos and professionalism at its best. Both Teresa and George are immediately available to help with any requests you may have with a smile. Everyone loves Teresa's sense of humour as well :)

Spyros · 26 August 2019

Agent replied · 24 August 2024

Thanks Spyros, the branch staff were really pleased to see your five star review for the lettings service they provided. Much appreciated, kind regards, Emily Taylor B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Benham and Reeves Kew, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Benham and Reeves Kew won Trusted Agent in The Trusted Agent 2026 awards.

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