Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently worked with Nishi from Winkworth Kingsbury to find a rental flat, and I couldn't be happier with the experience. Nishi's expertise and professionalism were evident from the start. They understood my needs perfectly, communicated promptly, and went above and beyond to find me the ideal flat within my budget. Nishi's negotiation skills ensured I got the best deal possible. Overall, I highly recommend Nishi to anyone in search of their dream rental property. Thank you, Nishi, for your outstanding service!
Nechells · 14 March 2024
Agent replied · 9 November 2024
Dear Nechells Pharmacy,
Thank you for your wonderful review! We're thrilled to hear about your positive experience working with Nishi from Winkworth Kingsbury. Providing exceptional service and helping our clients find their dream rental property is always our goal. We're delighted that Nishi's expertise, professionalism, and negotiation skills stood out to you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI recently visited Winkworth in the Kingsbury branch, and I was looking to put my property on the market. I spoke with a gentleman called Sam Shah. Who was very knowledgeable and forthcoming about the current market information and very knowledgeable about the local area and what sort of price I would look to achieve. Since then, I have appointed Winkworth to sell my property, the office is clean and very approachable and friendly. I would recommend Winkworth for your listing or rental.
Sanjay · 14 March 2024
Agent replied · 9 November 2024
Dear Sanjay Rao,
Thank you for visiting our Kingsbury branch and for sharing your experience with us! We greatly appreciate your feedback and are delighted to hear about your positive interaction with Sam Shah. Providing knowledgeable and friendly service to our clients is always our priority, and we're glad that Sam was able to assist you effectively. We're also pleased to hear that you found our office clean, approachable, and friendly. Your recommendation means a lot to us, and we're grateful for your trust in appointing Winkworth to sell your property. If you have any further questions or need assistance during the process, please feel free to reach out to us.
★★★★★ 5/5
GoogleI have been with this agency for nearly 15 years. Landlords like me have to be very very careful in dealing with the Estate Agents. Fortunately, I found the right agency and right team in dealing with all kinds of problems.
Sam is highly professional, adaptable and pragmatic in his approach. He will always give sound advise and his true opinion.
I have full faith in his views and follow his guidance in taking the right approach, be it renting or buying.
For a retiree like me it makes my life a lot smoother. 5* service.
Jayendra · 14 March 2024
Agent replied · 9 November 2024
Dear Jayendra Ganatra,
Thank you for your loyalty and your wonderful review! We're thrilled to have had the opportunity to serve you for nearly 15 years. Providing professional and trustworthy service to landlords like you is always our priority, and we're delighted to hear that you've found the right agency and team to assist you with all kinds of problems.
We're especially grateful for your kind words about Sam. It's fantastic to hear that he's been able to provide you with sound advice and guidance, making your life as a retiree smoother. Your satisfaction and trust mean a lot to us, and we appreciate the opportunity to continue serving you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI cannot recommend Sam highly enough as an estate agent. From our first interaction, he distinguished himself with his honesty and thorough knowledge of the property market. Sam was particularly helpful when it came to the property we were interested in; he provided clear and honest insights that greatly assisted our decision-making process. What stood out the most was his willingness to go above and beyond his duty, working outside of his normal hours to ensure we had all the necessary information. His dedication and professionalism made our experience not just satisfactory, but truly exceptional.
Jaber · 14 March 2024
Agent replied · 9 November 2024
Dear Jaber Alamyar,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear such positive feedback about Sam and our team. Providing excellent service and going above and beyond for our clients is always our top priority, and we're delighted to hear that Sam's dedication and professionalism made your experience truly exceptional. Your kind words are greatly appreciated, and we look forward to the opportunity to assist you again in the future.
★★★★★ 5/5
GoogleKevin was fantastic throughout the sale of my flat. He was professional, responsive, and kept me informed at every stage of the process. His advice and support made everything less stressful, and he worked hard to achieve a great result. I’d highly recommend Kevin to anyone looking to sell their property. ⭐⭐⭐⭐⭐
Amish · 16 March 2026
★★★★★ 1/5
TrustpilotNO ELECTRICITY FOR 3 DAYS
I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.
Rainice · 12 December 2025
Agent replied · 23 December 2025
Good morning Rainice,
At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
Kind regards,
Winkworth Client Relations
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ 5 Stars, Professional, Polished, and a Pleasure to Work With
Sam Shah at Winkworth was exceptional from start to finish. He was professional, proactive, and kept me informed every step of the way. His knowledge of the market and calm, clear communication made the whole process smooth and stress-free.
Winkworth has brought a real touch of class to Kingsbury, and Sam Shah is a shining example of that, polished, reliable, and results-driven.
Highly recommended!
Anisha · 22 July 2025
★★★★★ 5/5
GoogleI recently had the pleasure of working with Winkworth Kingsbury in my search for a rental property, and the experience was nothing short of outstanding. From the initial inquiry to the signing of the lease, Nishi Shah demonstrated a level of professionalism and dedication that sets them apart in the real estate industry.
One of the most impressive aspects of my interaction with Nishi was her responsiveness. From the moment I expressed interest in a property, she promptly replied to my emails and phone calls, ensuring that the entire process moved forward smoothly. Her commitment to timely communication made the stressful process of finding a rental property surprisingly stress-free.
I highly recommend Winkworth Kingsbury to anyone in search of a rental property. Their professionalism, responsiveness, and commitment to personalized service set them apart in the real estate industry. Working with Nishi made the process of finding and securing a rental property a positive and enjoyable experience. I am grateful for their assistance and confident in recommending their services to others in need of a reliable and dedicated estate agent.
James · 13 February 2024
Agent replied · 9 November 2024
Dear James,
Thank you so much for your glowing review of your experience with Winkworth Kingsbury! We're thrilled to hear that your search for a rental property was nothing short of outstanding.
Nishi Shah is indeed a valuable member of our team, and we're delighted to know that her professionalism and dedication stood out to you. We understand that finding a rental property can be a stressful process, and it's fantastic to hear that Nishi's responsiveness and commitment to timely communication made it surprisingly stress-free for you.
We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever have any further needs or inquiries, please feel free to reach out.
★★★★★ 5/5
TrustpilotVery positive experience
Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.
Anna · 2 December 2024
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleI've rented a property through Winkworth Kingsbury and highly recommend them. All the staffs are exceptionally professional and quick to respond. Particularly, Its been pleasure working with Kirtesh who handles all the service requests diligently and timely manner. He is knowledgeable and attention to the details are remarkable. Also, Gurpreet has been exceptionally talented and helped me with the tenancy renewal, negotiating with the Land lord on rental increase, buy-in time etc. Thank you so much team.
Santhosh · 14 March 2024
Agent replied · 9 November 2024
Dear Santhosh Raj,
Thank you for your glowing review! We greatly appreciate your recommendation and are thrilled to hear about your positive experience renting a property through Winkworth Kingsbury. Providing exceptional service and quick responses to our clients is always our priority, and we're delighted that you found all our staff to be exceptionally professional. We're especially grateful for your kind words about Kirtesh and Gurpreet. It's fantastic to hear that they have provided you with diligent service, attention to detail, and assistance with tenancy renewal negotiations. Your satisfaction means a lot to us, and we're grateful for your feedback and support. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleI had an excellent experience with the estate agent, characterized by kindness, professionalism, understanding, and an easy-going demeanor. Their remarkable patience with non-native English speakers made the process smooth. Gurpeet Gagneja, in particular, played a significant role, proving to be exceptionally helpful and a key contributor to the positive experience. I extend my heartfelt gratitude to the estate agent and especially Gurpeet Gagneja for their exceptional service. Thank you for your kindness, professionalism, and understanding throughout the process.
Sundus · 13 February 2024
Agent replied · 9 November 2024
Dear Sundus Aldeen,
Thank you for sharing your excellent experience with Winkworth Kingsbury! We're thrilled to hear that your interaction with our estate agent was characterised by kindness, professionalism, understanding, and an easygoing demeanour.
We are especially grateful for your acknowledgement of Gurpeet Gagneja's significant role in making the process smooth and proving to be exceptionally helpful. Providing exceptional service is at the core of what we do, and we're delighted that you had a positive experience.
Your heartfelt gratitude is sincerely appreciated. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out.
★★★★★ 5/5
GoogleTitle: Exceptional Service and Unforgettable Experience from Winkworth Kingsbury
Rating: ⭐️⭐️⭐️⭐️⭐️ (5/5)
I recently had the pleasure of working with Shilpa Bathija from the Winkworth Kingsbury branch, and I cannot express enough how incredible her service was. From the moment we met, Shilpa displayed an exceptional level of passion, friendliness, and knowledge that truly set her apart.
During our property search, Shilpa showed us the most beautiful property, and what made it even more remarkable was her deep understanding of its history, as well as the neighborhood and the village as a whole. She effortlessly described every aspect of the property with such attention to detail and even offered creative ideas for utilising the available spaces. It was evident that she had an intimate knowledge of the area and genuinely cared about matching us with the perfect home.
What truly stood out was Shilpa‘a dedication to getting to know our family and understanding our needs. She listened attentively and provided valuable advice tailored to our specific requirements. Her support and sincerity made us feel right at home after the viewing, and we were instantly drawn to the property. Shilpa‘s passion for her work shone through, and it made the entire experience all the more enjoyable and memorable.
It is worth mentioning that Shilpa is not alone in providing outstanding service. The team at Winkworth Kingsbury, including AJ and Nishi, also exhibited the same positive energy and incredible attitude. It is evident that their entire team share the same values and love what they do. The agency's commitment to excellence is truly commendable.
If you are looking for a knowledgeable, passionate, and dedicated real estate professional, I would highly recommend working with Shilpa Bathija and her team at Winkworth Kingsbury. Their exceptional service, attention to detail, combined with their genuine desire to assist clients, sets them apart from others in the industry. Working with them was an absolute pleasure, and I am grateful for their services. Thank you, Shilpa, for providing us with an unforgettable experience and making our home search a truly enjoyable one. Your dedication and passion are truly appreciated.
E · 15 December 2023
Agent replied · 9 November 2024
Thank you, Mr Osiyefo, for taking the time to share such a comprehensive and glowing review of Shilpa Bathija and the exceptional service provided by the Winkworth Kingsbury team! Your detailed account showcases Shilpa's unwavering dedication, extensive knowledge, and the team's commitment to delivering an outstanding experience.
Your thoughtful words truly resonate with our core values of customer-centric service. We deeply appreciate the effort you've taken to express such kind sentiments, highlighting Shilpa's remarkable qualities and the team's collective passion for assisting our clients in finding their perfect homes.
Your extensive feedback reinforces our belief in the importance of fostering genuine connections and tailoring our services to meet individual needs. We're honoured to have played a part in making your home search not just successful but enjoyable and memorable.
Your recommendation speaks volumes, and it motivates us to continually strive for excellence. Thank you for choosing Winkworth Kingsbury and for acknowledging the dedication and passion we invest in each client's journey. We're truly grateful for your trust and are always here to assist you and others seeking an exceptional real estate experience. Thank you once again for your time and your heartfelt review.
★★★★★ 5/5
TrustpilotA great team to deal with
Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.
Mr · 7 September 2026
★★★★★ 5/5
GoogleThank you Nishi and the letting team at Winkworth Kingsbury for being very helpful and supportive, the letting process was very smooth and Nishi was always helpful and informative about the progress of the letting process.
Very happy to have my new rental through Nishi and her lettings team at winkworth.
Thanks to Swati Savani and Ajay Bathija, for being very helpful when I needed their help over the weekend to sort out some issues with keys and access.
Zaid · 15 December 2023
Agent replied · 9 November 2024
Dear Zaid Mohammad Jaa'far,
Thank you for sharing your positive experience with Nishi and the letting team at Winkworth Kingsbury! We are delighted to hear that the letting process was smooth and that Nishi, Swati Savani, and Ajay Bathija were helpful and supportive throughout.
Your kind words mean a lot to us, and we are grateful for the opportunity to assist you. If you ever have more real estate needs or if there's anything else we can help you with, please feel free to reach out.
Thank you for choosing Winkworth.
★★★★★ 5/5
GoogleAll staff at Winkworth Kingsbury have been excellent especially Shilpa, Jay and Nishi. They were quick to communicate back and forth and facilitate things between me (the buyer) and the other party and trying to push through the purchase process as we have had delays completing the house purchase. I would recommend using them and will not hesitate dealing with them again.
Alaa · 19 October 2024
Agent replied · 9 November 2024
Dear Alaa Al-Janabi,
Thank you for your 5-star review and for sharing your experience with us. We’re delighted to hear that Shilpa, Jay, and Nishi were able to assist you efficiently throughout the process, especially given the delays. Clear and prompt communication is something we take pride in, and we’re glad it helped facilitate the purchase.
We truly appreciate your recommendation and look forward to working with you again in the future.
★★★★★ 5/5
GoogleFrom the first meeting with Shilpa I felt confident and at ease that she and her team would provide a good service for the sale of my Mother's house which would require waiting for probate to be granted. Kevin was excellent as the agent who showed the clients round the unoccupied house, always checking with me that I was able to come and open the house up for viewings. If the client cancelled he would always inform me and if for any reason he was delayed (very rare) he would phone me to let me know.
The sale has been a long drawn out process due to probate but I have been informed of progress at all times.
I am grateful that Shilpa was able to liaise with the executor and make the sale stress free for me.
I have no hesitation in recommending Winkworth, Kingsbury for house sales.
Alison · 10 November 2023
Agent replied · 9 November 2024
Thank you for your wonderful review Alison. We have enjoyed working with you and are grateful that you chose us as your nominated agent. Even though it was a long drawn process, we managed to achieve the impossible TOGETHER. Thank you as always for your custom.
★★★★★ 5/5
GoogleI would like to take this opportunity to thank Shilpa, Kevin and the rest of the team at Winkworth Kingsbury for their kind and professional service they provided, from beginning to end, concluding in the successful sale of my property. I would highly recommend this team as they worked with me to a satisfactory conclusion. Shilpa went over and above to assure me that everything necessary was professionally handled ensuring the procedure went smoothly with limited stress. What more could I ask for! Thank You and all the best!!!
Annette · 10 November 2023
Agent replied · 9 November 2024
Thank you, Annette, for your heartfelt appreciation and for entrusting us with the sale of your property. We're thrilled to hear that Shilpa, Kevin, and our team provided you with kind and professional service, making the entire process as smooth and stress-free as possible. Your recommendation means a lot to us, and we're grateful for the opportunity to work with you. If you ever have more real estate needs or questions in the future, please feel free to reach out. Wishing you all the best as well, and thank you for choosing Winkworth Kingsbury!
★★★★★ 5/5
GoogleI recently had the pleasure of working with Shilpa from Winkworth Kingsbury to sell my 2-bed apartment on Alpine Road Queensbury. Admittedly, like many others, I have always questioned the worth of the middleman, but Shilpa and her team completely changed my perception.
From start to finish, it was an absolute pleasure!
Shilpa was thoroughly professional from our initial conversations and throughout the whole process. While we encountered several challenges due to both sides of solicitors, the managing agent, and several other parties involved (and me based outside country at the moment), the deal almost fell a few times, but Shilpa managed all parties (including me) well to reach the desired outcome. I achieved the desired price in such a challenging market, and she found me a buyer within a few days. I found Shilpa and her team at Winkworth Kingsbury highly knowledgeable about the local market and ensured I always felt like a priority.
They came through with their commitment to excellence at each step in the process. Their negotiation skills were first-rate, they consistently found ways to align all parties while, at some point, the deal was about to break! They also went out of their way to ensure every detail was handled with care. Shilpa and her team demonstrated immense patience and understanding of my situation throughout our journey.
I’m incredibly pleased with their services regarding selling my property and very happy to recommend them.
“Beyond their expertise and professionalism, the team was amicable and kind throughout my selling process, and I am confident that my buyer must have also experienced the same.
I’m so glad that I chose Winkworth Kingsbury for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top-notch real estate services!
Thank you, Shilpa and Winkworth Kingsbury team!
Mahender · 10 November 2023
Agent replied · 9 November 2024
Dear Mahendra,
We are truly touched by your glowing feedback about your experience working with Shilpa and the Winkworth Kingsbury team. It's fantastic to hear that your perceptions of working with a 'real estate middleman' were completely changed during your journey with us.
Shilpa's professionalism and dedication to your sale were evident throughout the process, even in the face of challenges involving multiple parties and the complexities of the market. We're thrilled that she not only found you a buyer quickly but also managed to achieve your desired price.
Your detailed account of our team's knowledge, commitment to excellence, and negotiation skills is greatly appreciated. We understand that selling property can be a stressful event, and we're delighted that you found our patient and understanding approach to be a key factor in your successful sale.
Your recommendation and kind words mean the world to us, and we're honored that you chose Winkworth Kingsbury for your real estate needs.
Thank you, Mahendra, for putting your trust in us, and we look forward to serving you and others in the future.
★★★★★ 1/5
TrustpilotMade me pay for postage
They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter
Lauren · 4 March 2026
Agent replied · 21 March 2026
At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.
★★★★★ 5/5
TrustpilotLauren Douglas (Winkworth Shorditch)…
Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.
SM · 23 May 2026
Agent replied · 24 June 2026
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team!
We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotDeborah did a great job with the…
Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.
Jon · 6 March 2026
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotExcellent Agents
I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.
Colin · 26 January 2024
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotIf you want the best agent, try Nicole!
I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!
Sophia · 2 October 2023
Agent replied · 23 November 2024
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI would like to thank Gurpreet for re-letting of our rented property very promptly and easily. I found that all relevant documentation were put together in a single email very handy and useful. Gurpreet answered all questions and ensured re-let process was completed on time. Thank you Gurpreet and will be happy to work with you again in the future.
Vishad · 10 October 2024
Agent replied · 9 November 2024
Dear Vishad Shah,
Thank you for your fantastic 5-star review! We’re delighted to hear that Gurpreet provided you with prompt and efficient service during the re-letting of your property. We strive to make the process as smooth as possible, and it’s great to know that the consolidated documentation was helpful.
We appreciate your kind words and look forward to working with you again in the future!
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