Trusted Agent profile · Brent

Winkworth Kingsbury reviews in Brent

4.2

★★★★★ Great

1,236 reviews across 2 platforms

499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED

Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.

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4.9 / 5

369

Reviews on Google

This office

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867

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent customer service

Having dealt with several other agents over the years, Natasha, Hannah and the team at Winkworth Tunbridge Wells showed me just how good an estate agent can be. They are friendly, attentive and proactive - offering suggestions and advice, they carefully managed the process, taking care of all the details through to the successful sale. I can certainly say that I would never use any other agent to sell a property for me. Thank you Winkworth TW, I could not have wished for a better service.

Gary · 8 February 2021

5/5

Trustpilot

Winkworth Kensal Rise - honest, responsive and practical

We first bought our property from Winkworth Kensal Rise in 2014. There were two properties on the same street and by comparison our Winkworth agent was up front, transparent and reliable. Fast forward 7 years later, we have let our property through Aaron again at Winkworth Kensal Rise. Again, Aaron and his team have been honest, practical and responsive. Our tenants also seem happy so far. I have also recommended Aaron to friends in the area!

Chocci · 18 November 2021

5/5

Google

With the help of Jay managed to find a perfect house. Jay, Shilpa and the team were always there supporting, guiding through each step and made the whole experience smooth. Very professional and trusted me throughout the process. Very grateful.PositiveResponsiveness, Quality, Professionalism, Value

Mina · 10 January 2022

Agent replied · 9 January 2025

Thank you for your positive review. We are happy that we could help.

5/5

Google

Highly recommend Winkworth for buying a property. Kevin and Shilpa made it personal in finding a suitable home for us. Kevin was on hands to pick up all our calls, and Shilpa was a continuous driving force. Their guidance put us through ease throughout the buying process and we really couldn't have done it without them!

Hema · 10 November 2023

5/5

Google

Selling our house through Winkworth Kingsbury has been a breeze. I would highly recommend them. Shilpa came out on a Monday for a valuation along with other local agents - we quickly decided that Shilpa would be an agent who would be able to get the job done. Her professionalism and knowledge of the local market really shone through. We decided on a price, professional photos were taken on the Wednesday of the same week. The property went live late Thursday evening and by Saturday we had 30 viewings. Over the weekend and Monday morning we had 5 offers - Shilpa asked us to give her day with the offers and the next day she rang back presenting the strongest offer - which was over asking. Shilpa delivered on everything she promised without promising anything unrealistic. She handled the whole transaction from start to finish personally, being very responsive to emails and calls. I wouldn't hesitate Winkworth Kingsbury if you are thinking of selling your property.PositiveResponsiveness, Quality, Professionalism

Jackie · 10 January 2021

5/5

Trustpilot

Steve Leevy has been very professional…

Steve Leevy has been very professional with the sale of my house. Steve is extremely diligent and kept me updated all the way through the sale process. I would highly recommend Steve and the team at Dartmouth Winkworths, what a fantastic team thanks for all your support and guidance.

Jillian · 26 August 2020

Agent replied · 23 November 2024

Hello Jillian, Thank you for your lovely revlew! It's great to hear about the hard work from our team and the result for you.

5/5

Google

Sam and Behnaz provided a friendly, extremely helpful and professional service. This is our first time renting a property out and Sam put us as ease immediately. Nothing was too much trouble and having his expertise and knowledge to hand was invaluable. The contacts they have for services from locksmiths to cleaners made everything quicker and stress free. Behnaz kept us updated at all times and all correspondence was clear and informative. Winkworth was recommended to us and we can see why. The service was exceptional and we wouldn't hesitate to recommend them to friends and family.

Siobhan · 10 November 2020

5/5

Google

Letting a house with winkworth is always brilliant decision and amazing experience about winkworth in terms of communication every people at winkworth being very helpful with the every necessary step and process. A big credit to Gurpreet who has been very kind, professional and helpful to discuss with me the renewal of my tenancy contract ,I will highly recommend winkworth best place for letting property.

Swastik · 14 March 2024

Agent replied · 9 November 2024

Dear Swastik Gadhavi, Thank you for your fantastic review! We greatly appreciate your feedback and are delighted to hear about your positive experience with letting a house through Winkworth. Providing excellent communication and helpful assistance to our clients is always our priority, and we're thrilled that our team, especially Gurpreet, was able to make the process smooth and enjoyable for you. Your recommendation means a lot to us, and we're grateful for your trust in Winkworth. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us.

5/5

Trustpilot

Highly recommend the rental team at Winkworth.

We would highly recommend Aaran , Fabian and the whole team at Winkworth Kensal Rise. Extremely supportive and helpful, especially for first time renters. Very smooth transition and felt supported by this trustworthy team throughout.

Sarah · 10 November 2024

5/5

Trustpilot

Gold standard service from Jay and all…

Gold standard service from Jay and all the staff at Winkworth in KIngsbury. Despite working in difficult and cramped conditions, the sale was handled in a thoroughly professional, friendly and polite fashion . Communication was first class and we were kept informed every step of the way. There was an infectious enthusiasm for the project which powered the entire sale. We even had time to compare the fortunes of our football clubs!

Mark · 2 March 2022

5/5

Google

It was pleasure working with Winkworth in finding out the new property, it was a great experience.

Manthan · 11 August 2026

5/5

Google

From start to finish Shilpa & Kevin at Winkworth Kingsbury were fantastic. They made buying a house less stressful. When an issue arose after competition, they were very quick to help resolve it with the sellers. Highly recommend the team.

Carmen · 11 August 2024

5/5

Trustpilot

Nishi Shah at Winkworth

Nishi Shah at Winkworth, Kinsbury is great at customer service. I was very impressed with how helpful and attentive she was, as to what I required and requested as a customer. Nothing was too much trouble. I would recommend using Winkworth.

Nana · 19 July 2024

5/5

Google

purchasing property through Winkworth Kingsbury branch was a great experience, the whole team was very helpful ,and special thanks to Shilpa and Kevin , who made the process run smoothly not to forget Gurpreet , who helped out in tenancy agreement

Nandu · 12 July 2024

1/5

Trustpilot

Appalling and inconsiderate

Appalling and inconsiderate. Avoid at all costs

Peter · 21 February 2026

Agent replied · 21 March 2026

Dear Peter, At Winkworth, we are always disappointed to receive a review such as yours and we are very sorry to hear about your experience. As all Winkworth offices are independently owned and operated, we would be grateful if you could update your review to include the specific office you dealt with. With this information, we will be able to direct your concerns to the appropriate team and look into the matter accordingly. Thank you in advance.

5/5

Google

A friendly and outstanding professional service from Kevin and the Team at Winkworth Kingsbury. Kevin went above and beyond to ensure my questions were answered and updates were communicated efficiently throughout the buying process. I visited their office twice and was warmly welcomed each time. Now I see how they do things differently at Winkworth. A massive Kudos to the Team, well done!

Kishor · 10 January 2023

2/5

Trustpilot

Open houses for rentals - no thanks!

This company clearly values the wealthiest tenant over the right kind of tenant.Winkworth is regularly hosting ‘open house’ viewings of rental properties. Potential tenants are bundled into houses in groups or made to stand outside queuing to get in and then encouraged to bid against each other in a bidding war and actively encouraged by the agent to place a higher offer than the advertised rent. Not only is this process discriminatory but it pushes people who may already be stretching their budgets to stretch them even further. Rents advertised should be the rents tenants commit to. If a landlord is keen to earn more than the advertised rent then it should be advertised as ‘offers over’ and the potential open house viewings made explicit. Really disappointed in Winkworth and am searching for an agent who values their customer not merely their wallet.

SalseraJ · 1 December 2022

Agent replied · 23 November 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

Excellent service and highly recommended

I have been with Winkworth in Kingsbury (formerly AKA) for well over 20 years and the service given by Ajay Bathija and his team has been truly excellent - they procure the best tenants with thorough background checks and look after both the landlords and tenants with a great degree of attention and care.If anyone is looking to buy, rent or let their home, then I highly recommend Winkworth's in Kingsbury as they are excellent.

Ajay · 11 May 2021

5/5

Trustpilot

Outstanding Service

Thomas Syms was a fantastic agent who made the process of selling my slightly complicated flat smooth and trouble free. I don't think the sale would have gone through without his dedication.

Katie · 30 November 2022

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Winkworth Kingsbury has been extremely instrumental in getting my family home sold. Despite a long wait for probate, they managed to keep the buyer at bay during the waiting process. They truly looked at my best interest and handled all the upturns and downturns like it was their own property allowing me to trust them wholly through the full procedure. Right until the completion, they made my life easier by orchestrating last minute hiccups. I would recommend them thoroughly to anyone who is looking to sell. Needless to say, despite tough market conditions, they got me a great price for my property. I am overall very satisfied and would use them again without a shadow of a doubt.

Raj · 11 November 2019

5/5

Trustpilot

Angela and her team are AMAZING

Angela and her team are AMAZING! She secured a very quick sale for my house achieving a good amount above the asking price and helped me secure my purchase under the asking price. But where they really really shine is the personal service ironing out the ‘impossible’ scenarios. I was going through a tricky personal time with my Mum in hospital when a neighbour started misbehaving about a nasty notifiable weed which looked as if it would completely scupper the sale, she stepped in with advice, support and telephone numbers.They offer a polite, honest efficient service, so helpful and I contact as a friend as well as a BRILLIANT Estate Agent.No hesitation to recommend.

Kathryn · 31 October 2019

1/5

Trustpilot

Great if you are a landlord

Great if you are a landlord, awful if you are a tenant. Trying to raise prices as much as possible, siding with the landlord at every possible opportunity. Two years ago we signed the contract and then Winkworth / the landlord decided not to sign their part until 1 week before moving 'just in case the previous tenants decide not to leave or something'. Were left in a difficult situation as I was moving in with my partner and we both gave notices in our places with the fear that if something went wrong these guys wouldn't have the contract signed. Tried to hike my rent by another 7% after in year for an already overinflated price which had raised by ~20% before I moved in.They also sublet any property management so if you have a problem in the building they do nothing because they just delegate to a 3rd company. Only bother if the issue is inside the flat.Not worse than other agencies though, and that is the problem, this is the situation in England...

Carswift · 18 November 2024

5/5

Google

I recommend with the greatest warmth. Especially Kirtesh Shah who was always with us and helped us in the shortest possible time, and found a viable solution. I can say that if you need a person who will understand you, help you and be with you, don't hesitate to contact Kirtesh Shah.

Rusu · 10 November 2023

5/5

Google

Thank you, Garvey. We both think your work gave a very good idea of what my dad's house looked like, especially on the inside. All your images managed to show the very best aspects of what the rooms had to offer. Thanks again and we'd like to wish you the very best of luck with your continued association with Winkworths of Kingsbury. Martin and Kathy Gold. Jan 2023.

Martin · 10 November 2023

Agent replied · 9 November 2024

Thank you for your lovely review. We are grateful for the time you took out to post the same.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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