5/5
TrustpilotGood service with lettings
Good service with lettings. Used for a couple of properties
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
Trusted Agent profile · Brent
Winkworth Kensal Rise & Queen's Park reviews in Brent
★★★★★
1,127 reviews across 2 platforms
Unit 2, Bridge House, Chamberlayne Road, Kensal Rise, London, NW10 3NR, Brent, NW10 3NR
Winkworth's office in Brent, at Unit 2, is rated 4.1 out of 5 across 1,127 reviews on two platforms, including 241 Google reviews rated 4.9.
Reviews
Every review we hold for the Brent office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWinkworth Kinsbury oversaw the initial…
Winkworth Kinsbury oversaw the initial letting process of our new flat and so far things have gone smoothly. Nishi from that office has been very helpful and informative throughout these first steps. We hope to have a continuation of this going forward during the letting of our property
5/5
TrustpilotGreat experience working with Aaron
Great experience working with Aaronon the lettings side. Highly recommend.
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
5/5
Trustpilotproperty sale
i have just brought a property where winkworth banstead acted as agents primarily my contact was Richard but assisted by Nikki , throughout they have acted professionally and were always helpful and often fun and relaxed which in the stress nature of a sale was fantastic
5/5
TrustpilotExcellent
Excellent. Professional team who looked after our every need.
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
1/5
TrustpilotI’ve spoken to Winkworth before
I’ve spoken to Winkworth before. They are not that helpful although I’ve known about them for years. I don’t know about estate agents because I’ve never used one myself. I wouldn’t speak to them again. They weren’t very good and they were quite rude. It’s practically impossible to avoid them unfortunately
5/5
TrustpilotExcellent skills of the experienced…
Excellent skills of the experienced lettings manager Natasha Conti who does her utmost at managing landlord's letting as her own and ensuring a happy medium with tenants. No bluff or sales talk ending up in high expectations followed by months of voids and disappointments. This is a very honest agency giving good sound advice.
5/5
TrustpilotLetting my new home
Nishi Shah from winkworth hendon is a nice helpfull friendly negotiater
2/5
TrustpilotVery poor service
We have contacted this agency for the same property about 4x while it was still on the market. Simply nobody contacted us back, emailed us back or took the time to at least be transparent to us. So weird?! Very unprofessional and rubbish customer service!
5/5
TrustpilotGood experience letting with Winkworth
We had a very good experience letting with Winkworth. From managing viewings to getting set up as a new tenant the process was well explained and we were well supported. The lettings team do an excellent job managing any issues with the property. Highly recommend
1/5
TrustpilotShould vet out the renting tenants
Should vet out the renting tenants. I now have neighbours from hell living next door where this has always been a quite respectful place to live. We are all hoping they dont pay the rent and get evicted sooner rather than later before they have totally trashed the property
5/5
GoogleFantastic turnaround and service provided by Aaron and Fabian. Helpful, efficient and attentive. Highly recommend!
1/5
TrustpilotStay away at all cost
Stay away at all cost! Embarrassing agency, any other is better honestly. They simply don’t stick to contracts. Watch out for very poor maintenance problems that they will try to sell you for fixable when they aren’t. Genuinely extremely unacceptable experience.
5/5
TrustpilotGreat service
I had please working with Winkworth Kensal Rise for 1.5 years. I rented an apartment and was quite happy with the services and management. The property manager Michael F. was very responsible and responsive. Thank you.
5/5
GoogleThe sale of my parents house after my father passed away could have been a tough journey but the team at Winkworth Kensal Rise helped us through the process. People of note were Stewart Boyd and Andrew Carre. Thanks for all your help and professionalism.
5/5
TrustpilotI got a great experience with…
I got a great experience with winkworth.Good service and quick resonse.I am so happy to be with winkworth.
5/5
TrustpilotWinkworth market Deeping
We changed our online agent (yopa) after having little success and very little viewings To matt and Ryan at Deeping winkworth they bought a wealth of viewings and sold our property within 3 weeks Highly recommended this high Street agent and thankyou
4/5
TrustpilotBuyer review
Buyer review - They were quick, easy to communicate with and no faffing about.
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
1/5
Trustpilot1 star for very bad experience
1 star for very bad experience. I do not recommend the company to anyone
Agent replied · 23 October 2024
Hi Christopher, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
5/5
GoogleExcellent service from Shaun! He helped us a lot to find the perfect house. Really good agency and estate agent!
4/5
TrustpilotBeen using Winkworth for 7 or 8 years…
Been using Winkworth for 7 or 8 years to rent and manage a flat and am more than happy with the service provided. Always on top of any issues and have been able to rent the place quickly when needed.
5/5
TrustpilotThank you SOOOOOO much, James and Daryl! :-)
Selling a property can be torturous, and James and Daryl at Winkworth have made it more than bearable! Throughout, they have been professional, courteous, always available and efficient, and good humoured too. I thank them wholeheartedly, and recommend that unreservedly!
5/5
GoogleAs always it was a pleasure dealing with the guys at Winkworth in Kensal Rise. Micheal managed our property excellently and was always there to help out and get any small issues we may have had sorted. Couldn't recommend highly enough.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotAwful
Awful, the most dishonest people I have ever come across
Agent replied · 23 October 2024
Good afternoon Phoebe. Naturally Winkworth are disappointed to receive a review such as yours and we have reached out to you via Trustpilot to gain more information on your comments and score however you have declined to provide further information. Without this we are unable to look into your comments without more details and therefore can only suggest that you make contact with us at clientrelations@winkworth.co.uk. We would be more than happy to look into your case.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Winkworth Kensal Rise & Queen's Park
How many reviews does Winkworth Kensal Rise & Queen's Park have?
Winkworth's Brent office has 1,127 reviews across two platforms: 241 on Google, 886 on Trustpilot (across the whole business).
What is Winkworth Kensal Rise & Queen's Park's rating?
Winkworth Kensal Rise & Queen's Park is rated 4.1 out of 5 across all 1,127 reviews, and 4.9 out of 5 on Google from 241 reviews.
Where is Winkworth's Brent office?
Winkworth Kensal Rise & Queen's Park, Unit 2, Bridge House, Chamberlayne Road, Kensal Rise, London, NW10 3NR, Brent, NW10 3NR.
