Trusted Agent profile · Brent
★★★★★
1,136 reviews across 2 platforms
Unit 2, Bridge House, Chamberlayne Road, Kensal Rise, London, NW10 3NR, Brent, NW10 3NR
Winkworth's office in Brent, at Unit 2, is rated 4.1 out of 5 across 1,136 reviews on two platforms, including 241 Google reviews rated 4.9.
Every review we hold for the Brent office, from every platform, shown as written. First names only.
5/5
TrustpilotMoved into our home yesterday-…
Moved into our home yesterday- fantastic service and support in the first instance from Andy and Neil at Winkworth Hellesdon then the after sales team Hollie and Hannah at Poringland. They helped us through in both sales and purchase would definitely recommend them as friendly, approachable and just thoroughly nice team to deal with 😀
4/5
TrustpilotGenerally smooth experience
Generally smooth experience. I feel like sometimes they are a bit rushed with appointments, but generally quite responsive.
All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, it would be much appreciated. Thank you so much for taking the time to leave a rating. We really appreciate your business.
5/5
TrustpilotMy review is based on my contact with a…
My review is based on my contact with a particular member of the Winkworth team, Jenny Wintermeyer. She is organised and professional, listening carefully to requirements and endeavouring to make the right landlord/tenant match. She follows through with queries and is thorough in her approach. She is genuinely personable and appears to take great pride in doing a good job.
5/5
GoogleFabian helped us find a new home to rent and tenants for our property. Moving’s stressful and we appreciated his steady hand and patience throughout.
1/5
TrustpilotUseless service.....they always work…
Useless service.....they always work for the seller...as they know they are getting paid from them....if you are dealing with then as a buyer dont get caught in ther phone calls of .....ohhh the buyer prefera you and all that crapdo your research and always bid the lowest possible...as these winkworth people will suck the blood out of you if they can
5/5
GoogleI'd been having bad experiences with various agents in the area. I popped in one Saturday to Winkworth and was greeted by a really helpful and polite man called Yannick. He explained to me in detail all the steps I needed to take and was really friendly - not like most estate agents! So a refreshing experience, would highly recommend the agency.
1/5
TrustpilotVery disappointed and request ignored
Decided to end the contract for the tenancy and I was reliable to pay until the new tenant moved in. Winkworth were not bothered to look for someone sooner, took their time while I already left the flat. Ended up paying one+ month for an empty flat. My request to find someone sooner than 2 months in advance was simply ignored!
5/5
GoogleI am very impressed with Winkworth and Fabian in particular. They dealt with everything with speed and accuracy and I am so happy with my new home as a result.
5/5
GoogleGreat team led by Aaron, we felt they truly cared about our family housing needs going that extra mile to find and secure our ideal home. Highly recommended!
5/5
GoogleWe let our flat for 8 years with Winkworths and Aaron, Yanick and Michael. They have been superb. Incredibly professional, responsive and on top of everything. It’s been a pleasure working with them and we highly recommend letting your property with them.
5/5
GoogleSuper Service!! Extremely efficient, helpful and will go to extra lengths to find the properties that suit your criteria. Anton, the agent assigned to us was an incredibly charming, funny fellow that made what could have been a stressful situation, very enjoyable and easy. We will definitely use Winkworth again in the future, mostly because of him. Highly recommended!
5/5
GoogleAaron Priscott in lettings has been extremely helpful and professional throughout the whole process. We moved into our flat a few weeks ago and we had some issues with the locks, which were sorted out asap. He even came and met us on his day off and took calls out of hours to accommodate our needs. Would highly recommend!
5/5
GoogleWe have used Aaron and the Winkworth team on several occasions and have always found them professional and very effective in managing our rental property and sourcing new tenants.
5/5
TrustpilotExcellent!
Fantastic experience with Winkworth Kensal Rise Branch! We were tenants for 2 years, and during this period no request was too big, nor too complicated! All issues were resolved within the day, with a friendly and clear approach. Excelent customer service, attention and care for both tenants and landlords. Highly recommend!
5/5
GoogleThanks Aaron for a seamless job on finding great tenants for me
5/5
GoogleExcellent service from Yanick and the team - Thank you!
5/5
GoogleRaphael did a great job selling my flat. It took a long time due to a slow market but his enthusiasm never slowed and when I secured an offer he worked tirelessly to push the sale through to completion. I was very happy with the service from Winkworth and would highly recommend them.
5/5
GoogleI have had an excellent experience using Winkworth Kensal Rise & Queen's Park Estate Agents, they have been professional and helpful at every step.
1/5
TrustpilotLied to us at the house about the house and bills…
Lied to us at the house about the bills and finishes, took our money and hounded us to move in (nearly £2000 a month, so not a cheap rental), zero customer service, no follow up with us in three months even though we're still having loads of issues with the place.
5/5
TrustpilotGood Service and Attentive Agents
Good and clear communication line provided by Dhruv, easily arranged viewings and overall good service.
5/5
TrustpilotI have found them to be professional…
I have found them to be professional with a personal touch which is very rare to find. I am basing my review on a great representative of their company who has made the letting process very straightforward for me. It is thanks to her attention to detail and ability to organise things efficiently and effectively.
5/5
GoogleWorking with Winkworth has been such a smooth process. From the day we registered our interest in finding a rental home to the day we moved in. Aaron has listened to exactly what we were looking for and as soon as the right property came online we were in the door. Thank you again.
5/5
TrustpilotExcellent, professional and helpful
I have had an excellent experience using Winkworth Kensal Rise & Queen's Park Estate Agents, they have been professional and helpful at every step.
4/5
TrustpilotWinkworth is a trustful agency
Winkworth had been very helpful when I looked for a rented property a few months ago. Their response to my request , with agent Nishi Shah, was prompt and productive. I found the right property in a very short time. Nishi has carried out her service with great professionalism.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
