Trusted Agent profile · Brent

Marsh & Parsons Willesden Green reviews in Brent

4.2

★★★★★ Great

961 reviews across 2 platforms

291-295 Willesden Lane, London, NW2 5HY, Brent, NW2 5HY

Marsh & Parsons's office in Brent, at 291-295 Willesden Lane, is rated 4.2 out of 5 across 961 reviews on two platforms, including 176 Google reviews rated 4.8.

Google logo

4.8 / 5

176

Reviews on Google

This office

Trustpilot logo

785

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

1/5

Trustpilot

a dishonest agency

a dishonest agency, to be avoided

ALLEMAN · 5 May 2022

5/5

Trustpilot

Lucy is the best!

Jessica · 21 November 2025

5/5

Trustpilot

Higly professional and reliable

Excellent service!

Marco · 9 October 2025

Agent replied · 22 October 2025

Dear Marco, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley

5/5

Google

Would highly recommend Marsh & Parsons

Jade · 26 October 2020

5/5

Google

Rating only, no written review.

Paul · 16 January 2025

Agent replied · 22 January 2025

Dear Paul, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

5/5

Google

Rating only, no written review.

Barkın · 9 January 2025

5/5

Trustpilot

Tor very helpful with contact renewal

Rating only, no written review.

Saskia · 28 November 2024

Agent replied · 23 December 2024

Dear Saskia, Thank you for leaving a wonderful 5* review. Kind regards, Lesley

5/5

Trustpilot

Good contact with Baran Mehmet

Rating only, no written review.

Sylvie · 12 November 2024

Agent replied · 23 December 2024

Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Trustpilot

Very professional and thorough efforts

Rating only, no written review.

Consumer · 5 September 2024

Agent replied · 28 October 2024

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Responsive and easy to deal with

Rating only, no written review.

Giulio · 14 June 2024

Agent replied · 28 October 2024

Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Geena helped resolve my issue

Rating only, no written review.

Louise · 10 April 2024

Agent replied · 23 December 2024

Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very friendly and helpful staff

Rating only, no written review.

Meinolf · 28 March 2024

Agent replied · 23 December 2024

Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

We had a great service.

Rating only, no written review.

Dan · 6 March 2024

Agent replied · 23 December 2024

Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Helpful and attentive

Rating only, no written review.

Richard · 23 February 2024

Agent replied · 23 December 2024

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication.

Rating only, no written review.

Robert · 9 February 2024

Agent replied · 23 December 2024

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Very efficient and good communicators.

Rating only, no written review.

Guy · 5 February 2024

Agent replied · 23 December 2024

Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Will W the best!

Will W. Best agent!

Saskia · 31 January 2024

Agent replied · 23 December 2024

Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team

5/5

Trustpilot

Good communication and efficient service

Rating only, no written review.

C · 8 November 2023

Agent replied · 23 December 2024

Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Rating only, no written review.

David · 26 October 2023

Agent replied · 25 October 2024

Dear David, Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Marilyn Plews, Customer Relations Team

4/5

Trustpilot

Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property

Rating only, no written review.

A · 29 September 2023

Agent replied · 23 December 2024

Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team

5/5

Trustpilot

Efficient and friendly service.

Rating only, no written review.

Jo · 21 September 2023

Agent replied · 23 December 2024

Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team

1/5

Trustpilot

Absolutely terrible....

Rating only, no written review.

Antonio · 23 May 2021

Agent replied · 23 December 2024

Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Marsh & Parsons's Google reviews

Questions about Marsh & Parsons Willesden Green

How many reviews does Marsh & Parsons Willesden Green have?

Marsh & Parsons's Brent office has 961 reviews across two platforms: 176 on Google, 785 on Trustpilot (across the whole business).

What is Marsh & Parsons Willesden Green's rating?

Marsh & Parsons Willesden Green is rated 4.2 out of 5 across all 961 reviews, and 4.8 out of 5 on Google from 176 reviews.

Where is Marsh & Parsons's Brent office?

Marsh & Parsons Willesden Green, 291-295 Willesden Lane, London, NW2 5HY, Brent, NW2 5HY.

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