Hunters Harrow reviews in Brent

★★★★★ 1/5

Trustpilot

Useless from day 1.

Useless as an agent. They do not even know their own contracts. As a tenant I was left out to dry. They did not want to know when I had an issue. I was basically told to pay for what I had signed up for. Although the contract I had signed had a get out clause that I was having to quote to them to get them to talk to myself. All via email. Absolutely useless and contact was slow and usually at the end of a working day so as I couldn't get a follow up response till at least the next day or longer. I ended being told to shut up and put up in not so many words. Pay what you owe. Which was never an issue I just wanted out! They struggled to deal with the scenario and even when they did act upon my instructions it was very labored. The manageress was no better than the person in charge of the letting. I had to put her straight a few times and quote her own mistakes. Constant battle to get them to take action with the landlord or reply to myself.after being forced £580 to pay for a service that they had on file was a joke. I asked for the full works if I was having to pay for it. Photos etc. But the refused to come and take them. I'm not saying they robbed me, I'm telling you! I seriously doubt that the landlord was paying that sort of money for that service every time they required a new tenant.Finally after paying a lot of money for a house I never touched they managed to get some other poor soul to rent the property. If you are a landlord. It's not all about the money. Stop being horrible people and make nice house for people to make into homes. If the property you let out is a mess than people will not rent it unless they are desperate like myself at the time. Would you live in it!!???

Micky · 1 June 2021

★★★★★ 5/5

Google

The best agency, very serious and involved in helping as soon as possible. Sam is the best man, I highly recommend him, a staff of millions. Appeal to him with confidence. Worth more than five stars ! ✨

Aurelia · 26 October 2022

★★★★★ 1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

★★★★★ 5/5

Google

The team at hunters is very reliable especially Vinnay and Neron. Please seek there help when renting out a property. Vinnay was very friendly and knew what he was doing. He always always on the ball. Reminding to send certain that they needed. Fantastic service all throughout !!!

Anay · 26 October 2020

★★★★★ 5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin · 15 October 2020

★★★★★ 5/5

Google

Sam Rasul from Harrow office is my go to agent to rent out my property in Beaufort Park. He knows the area so well, got me over 20% rent increase from the last tenancy 1.5yrs ago. And Frances from the team manages my property so I can have peace of mind. Recommended!PositiveResponsiveness, Quality, Professionalism, Value

Nana · 26 October 2023

★★★★★ 5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN · 19 December 2024

★★★★★ 5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve · 27 July 2020

★★★★★ 5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha · 1 September 2022

★★★★★ 1/5

Google

Look at the One Star reviews as they are the genuine ones! See the number of likes on this review! The contract expired in March 2024 and the tenant is still in the property two days short of August 2024. I am not allowed access to do the EICR or the gas certification!! 1.They are sickly sweet before they sign the contract with you and show you their true colors shortly after. 2. As soon as they get your business, they will try to maintain control over you by instilling fear in you by constantly saying that they will sue you. They will also say the neighbors want to sue you unless you spend a few thousands on certain issues. These issues are falsely created to extort a few thousand pounds out of you each time. 3. After charging commission for managing the property they did not do a gas certification. When I sent my gas technician he failed the certification because of changes to the gas system made by the new tenants. There are many tenants living at the property instead of the one on the contract, hence the need to install an extra hob. Hunters later produced a gas certification which I know is not genuine. 4. They stopped responding to my emails for months on end when I asked them for answers. 5. Two months before the contract expired I asked them to serve notice to the tenant. They prematurely pulled out the deposit from the scheme that I had paid for to have it insured for the entire year. And then they said they could not serve notice because the deposit was now not registered. 6. Since January, I have been asking them when the tenant is going to move out but they choose to either ignore my emails or write to me that they were not able to serve notice to the tenant because of the deposit not being registered. They have charged me to insure the deposit for the full term of the contract. 7. I have informed them that I do not want them to be managing the property after the contract ends. Yet, their tenant will be in the property and neither of them will say when the tenant is leaving. Hunters asked me to independently sign up for another period of rent guarantee and I can only guess that they will still have dealings with the tenant and what their true intentions are. 8. They have not bothered to even think about arranging an exit inventory check. 9. The owner writes that he does not need my money and that he is very rich yet he is unwilling to let go of my business. Easy money can be addictive. 10. It is October now and the tenant has stopped paying rent and caused so much damage to my property as he has housed several tenants there who would normally never pass their reference check. I will have to spend a thousands just to repair even a few issues of damage. Sam may be a decent chap but he has limited jurisdiction and follows Hari’s instructions to lie and cheat! I have been threatened constantly and bullied by Hunters into doing exactly what they have wanted to do and have had to endure monetary losses and distress. My property is still in the hands of the tenant and Hunters have lied and lied and lied all along. Landlords do not let Hunters have possession of your property! Find another agent who does not live up to the bad reputation that Hunters has locally!

MC · 13 December 2024

★★★★★ 1/5

Trustpilot

We feel the agent did not convey our…

Hunters, Carlisle Branch.We feel the agent did not convey our offer correctly to the vendor, telling them we had met their price without including the proviso that we had made that our increased offer was to include contents and furnishings to the value of £5,000. Therefore the vendors thought we had met their price while we thought we had negotiated some furnishings for the property. This we feel was dishonest and caused embarrasment and problems when finalising the sale through the solicitors.

Stuart · 26 November 2024

★★★★★ 1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty · 25 November 2024

★★★★★ 1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam · 8 July 2019

★★★★★ 1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie · 29 October 2024

★★★★★ 1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call.Not sure exactly how anyone is supposed to view a property with Hunters.

Steven · 26 October 2024

★★★★★ 5/5

Google

Simply the best estate agents in the area, no bullcrap just straightforward factual advice and an ability to surpass my expectations on prices whenever I've sold through them. I only turned to them when I grew frustrated at a previous favoured agent's inability to let a property for me at a certain price and on giving Hunters the keys they let it in one hour at quoted figure. If you want results and a very candid yes we can or no we can't approach then use them. You'll be pleasantly surprised if you don't expect to get pampered and are more interested in getting a result! Thanks Hari, you guys are grafters

ScreamingLord · 27 October 2018

★★★★★ 1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley BranchI regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start.Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company.Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi · 12 October 2024

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel.

Trixie · 26 June 2026

★★★★★ 5/5

Google

We had the best experience with Hunters in Preston. Sam Rasul has been our agent And helped us throughout the whole process, even negotiated a lower price for the letting. He was really helpful, confident and friendly. Definitely recommend. Would have given a 10 star rating, they definitely deserve it.

Emima · 26 October 2023

★★★★★ 1/5

Google

I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi · 4 October 2024

★★★★★ 5/5

Google

I had an exceptional experience with the Fernanda Plotegher who helped me find accommodations in Harrow, London. From the initial inquiry to signing the lease, the entire process was seamless. The agent was highly responsive, attentive, and went above and beyond to understand my preferences.I highly recommend this rental agent(Hunters Harrow-Fernanda Plotegher) for anyone seeking reliable and personalized assistance in securing quality accommodations.

Manikar · 30 December 2023

★★★★★ 5/5

Google

Neron went out of his way to get our new tenants safely settled while I was abroad. He also found our new tenants and did all the checks very speedily and efficiently. Thank you Neron and the team at Hunters, Preston road.

Hannah · 26 October 2020

★★★★★ 5/5

Google

100% recommend Hunters for renting a property the whole team but a specific shout out to Neron. Neron was brilliant and made the whole process easy which is especially at this difficult during the current COVID-19 pandemic . He has remained highly professional even after after tenant has moved in and has answered any question or issues with the property quickly and professionally. 10/10 will be using them again.

Dominic · 26 October 2021

★★★★★ 5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda · 20 March 2021