Trusted Agent profile · Brent

Foxtons Wembley reviews in Brent

4.1

★★★★★ Great

466 reviews across 2 platforms

451-453 High Road, Wembley, HA9 7AF, Brent, HA9 7AF

Foxtons's office in Brent, at 451-453 High Road, is rated 4.1 out of 5 across 466 reviews on two platforms, including 261 Google reviews rated 4.6.

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4.6 / 5

261

Reviews on Google

This office

Trustpilot logo

205

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

1/5

Trustpilot

Foxtons’s account’s department have bad…

Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.

Vp · 23 March 2025

5/5

Google

Five stars for Mustafa from Foxton. Really pleased with the service I received from him every time. He helped me a lot in my house searching journey. I haven’t got any but … I was looking for a large property for a year and Mustafa gave me a friendly support every time by searching suitable property for me, arranging viewing as per the request and also in viewing feedback. As I am still looking for a house and I am definitely sure that through his help I will get one. Thanks

D · 3 December 2024

1/5

Google

Dont waste your time. Sales Fee is 3%.

James · 17 September 2025

5/5

Google

We are very happy and gatefull for all help which we had from Carlos Torres and Foxtons Team people. They contacted us strait away if we had any questions. Perfect guy in a perfect place. I will definitely advice anyone who is looking to buy a property to go with him.Very proffesional and helpful gentelmen. Many thanks Carlos for everything . Hopefully we will be able to use your guys soon in our next purchase.PositiveResponsiveness, Quality, Professionalism, Value

Edyta · 25 October 2020

5/5

Google

I have recently purchased a 2 bedded flat in wembley central square. The host taking me to view properties Was Derin.B. Derin was always exceptionally professional at her job, always attentive to calls and especially when taking me for flat and house viewings. Derin.B. helped me sell my own home within a few months of it going up for sale and also helped me to view flats and homes of my taste. I was very happy with the service provided at Foxtons, especially by Derin.B. I would highly recommed any homebuyer or home seller to use Foxtons, which is in the heart of Wembley. Foxtons have a very unique way of making you feel at home, with their friendly atmosphere in the office, with all theback, for ir smiley faces sitting around the table. Well done to All staff at Foxtons, Especially Derin and Adam, for assisting me through my queries over last year this year and well done. If i ever wasnt to sell again, i know where i will be coming back! JP :)

Jatin · 26 October 2019

5/5

Google

Arisha Johnson, a staff member who works for Foxton, Wembley, is an action, process and performance hard working individual. The results of Arisha is phenomenal and her results speaks for her self. The consist communication and result and action she provided on a regular basis, she never failed. I am delighted to provide this feedback to Arisha as she took her time to explain the process and dealt with my queries, she made me feel that Foxton was a place which valued its customers and not just a sale. On the start of my process of looking for a new home, as a first time buyer, Arisha was always there, phone email or text. She had worked to make sure my husband and I felt connected with the homes and honestly provided me information about the homes. I had various practical questions as I am a first time buyer, Again, Arisha was proactive in responding - and happy to meet in person, which can make a big difference.. Like many, I had a few hiccups with some of the homes and felt I never would find a house. Arisha was not just reassuring - she was able to share experience from her own buys with her family etc which was invaluable. In the last week, while many were winding down for the Easter break, Arisha responded to queries within a matter of hours. My personal views have properly been echoed by other customers and I just want to add to this. Arisha, has also been great at celebrating success if the house was found externally and still supports me, Arisha, has a wonderful blend of efficiency and humanity that I believe would benefit many organisations and if it helps give her a boost in pay, because people like this you need to keep. ALL THE BEST Rakhee Vadher

Rakhee · 26 October 2019

5/5

Google

I wanted to say a massive thank you to Rushabh for all his help when helping my family find the perfect place to rent. He was patient throughout the whole process which took nearly two months to find the perfect place!! I would also like to compliment his friendliness and professionalism from start to finish. Kept us in the loop through the entire process and the communication was really good. Thank you for all your help and all the best in your career with Foxtons. Jiten Lad & family

Jiten · 26 October 2019

5/5

Google

My experience with Foxtons Wembley Estate Agents was quite amazing. The agent i dealt with specifically was as Rushabh and i honestly cant recommend him enough. He was able to answer any questions i had, kept to his word and gave me a seamless apartment hunting / moving experience !! Highly recommend!!

Thelma · 25 October 2023

1/5

Trustpilot

The worst and the most disgusting…

The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.

AG · 18 April 2026

5/5

Trustpilot

I would recomend Foxton

I would recomend Foxton - very helpfull.

Rowsan · 24 September 2026

1/5

Trustpilot

I would strongly caution anyone against…

I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.

Alexandra · 21 April 2026

5/5

Google

(Arisha Johanson). I would be delighted to recommend Foxtons Estate Agents wembley and particularly Arisha Johnson, because of her highly professional in dealing with our property hunt case. I'm dealing with Arisha Johnson a young lady with very friendly charisma, honest, caring, kind, and very professional also very high level of knowledge about the marketing and mortgages. She is doing her best to find me and my family the right property, we are over the moon to have her dealing with our property hunt. She has been calling use to make sure that the buying process goes smoothly. She has recommended a solicitor to us, he proivde us with best service. We wish that we have meet Arisha Johnson earlier because it is nice to have someone looking after case like there own case. We highly appreciate her help and we hope to deal with it always. Regards Aiad & zahraa

Aiad · 26 October 2018

5/5

Trustpilot

I had a wonderful experience with…

I had a wonderful experience with Foxtons, they helped me to take my first private rented apartment when I needed them the most. I was short on some requirements however they helped me to pass the checks and get the apartment I desired.

Noman · 20 December 2025

5/5

Trustpilot

Great professionals

Great professionals. easy to work with.

Joao · 23 September 2026

5/5

Google

Said Sadat is a great person and helped us find the perfect house!

Sayed · 17 June 2025

5/5

Google

Andrea Ungureanu is an amazing staff. We were looking for a property since a year and she has always helped us. She is always easily approachable and she has paid extra attention to us and our needs. Thank you Andrea and foxtons for being there for us always :)

Purva · 25 October 2023

5/5

Google

Foxton helped me with property search Luke chambers was looking after me Fantastic service from him. To the point. I gave him my requirements...he made sure I had matching properties lined. He had a good selection for ma to check out. Great agents ... great service Thank you Luke

Ani · 25 October 2023

5/5

Google

Kajal was amazing. Very bubbly, friendly and really listened to our brief. We didn't have a car and it was a huge help with her offering to drive us. It was a really pleasant experience and she made all the difference. Ended up buying somewhere a little more than anticipated, however it really did tick every box. I would highly recommend her and will be inviting her to our house warming once we settle in!

Lou · 26 October 2019

5/5

Google

Excellent experience from entering the Foxtons Agency in Wembley until getting our keys. Rushabh is a star, he helped us a lot, was very professional and promp when we needed an advice or any help. Massive thanks to him, and for always being at our disposal. I would definitely recommend Foxtons for an easy and trouble- free move. I just love our new house.PositiveResponsiveness, Quality, Professionalism, Value

Pavel · 25 October 2021

1/5

Trustpilot

Unprofessional Service

Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.

Ali · 20 May 2026

5/5

Trustpilot

Thank you Foxtons & Rebecca

We use Foxtons for all our properties where they undertake a really good job for us.

Jcc · 24 June 2026

5/5

Trustpilot

Great rep to work with.

Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.

Paco · 23 June 2026

1/5

Trustpilot

23 days and still don’t get my deposit

The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.

Daniel · 13 April 2026

1/5

Trustpilot

refused to show us around any property…

refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission

Ant · 19 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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