Foxtons Wembley reviews in Brent

★★★★★ 5/5

Trustpilot

As the owner of a flat

As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.

Ewelina · 22 September 2026

★★★★★ 5/5

Trustpilot

Brilliant Service !

In particular and as it always has been in the past, Ms Annabel D' Souza of Foxtons has provided us with her stellar service again this time, to source out a nice apartment for us, suiting our taste and that too in a record time, as we had very little time. Extremely hard working, responsible and above all she takes on the whole matter personally. It was a pleasure !!

Surajit · 5 October 2026

★★★★★ 5/5

Trustpilot

It was very smooth experience

It was very smooth experience. Jade was very helpful especially when it was our first time renting an apartment.

Pritika · 9 October 2026

★★★★★ 5/5

Trustpilot

Arianna Carruthers

This review is only for Arianna Carruthers. We are extremely happy of the service provided by Arianna, since she took over the management of tree flat. She is always very clear in her communication, always helpful, efficient in the follow up of the different issues, and very proactive. It is thanks to Arianna thatwe kept our appartment managed by foxtons. Thank you again Arianna !

Liza · 24 June 2026

★★★★★ 5/5

Trustpilot

I really enjoyed the customer support…

I really enjoyed the customer support and especially Yasmin West she was very helpful and extremely nice :)

Josepha · 29 September 2026

★★★★★ 5/5

Trustpilot

Natasha was fantastic to work with…

Natasha was fantastic to work with during our flat search. Responsive, insightful, and genuinely invested in finding us the right place rather than just pushing listings. She was patient with our questions, honest about pros and cons, and made the whole process far less stressful. Highly recommend her to anyone flat-hunting.

Alexander · 23 September 2026

★★★★★ 5/5

Trustpilot

Brilliant property manager

Alycia is a brilliant property manager. She communicates at the right points, investigates and gains quotes where necessary and ensures anything to do with the property is efficiently resolved. Would highly recommend

Charlotte · 22 June 2026

★★★★★ 5/5

Trustpilot

Aga Witkowska at Foxtons has been knowledgeable, trustworthy and committed when working with me over the years.

I have worked with Aga Witkowska at Foxtons for a number of years, and she is the primary reason I continue to use Foxtons to manage my property portfolio.

Sally · 23 June 2026

★★★★★ 5/5

Trustpilot

Arianna is the most efficient property…

Arianna is the most efficient property manager I’ve ever had. She responds incredibly quickly and always ensures that any problems are resolved promptly and effectively. Her professionalism is exceptional, and she handles every issue with competence, care, and attention to detail. It’s reassuring to know that anything requiring attention will be dealt with efficiently and to a very high standard.

Matilda · 24 June 2026

★★★★★ 5/5

Trustpilot

Thnak you Irfan Pecaj !

Irfan Pecaj has been my associate property manager for over 10 years, and throughout that time he has consistently gone above and beyond the call of duty.

Mr · 20 June 2026

★★★★★ 5/5

Trustpilot

I am very delighted with Divyesh of Foxtons

I am very delighted with prompt and comprehensive support by Divyesh Danderi of Foxtons in securing a new tenancy in record time again for my flat. He has repeatedly achieved many times in the last 8 over years being able to secure good tenancies for my flat. He is reliable and understanding. I trust him totally with his expertise.

Peng · 1 October 2026

★★★★★ 5/5

Google

Received excellent service from Mustafa and his team at Foxtons, Wembley. They helped sell my house quickly and provided good support during the process of selling. I would certainly recommend Foxtons to anyone who wishes to use their services.

YOGESH · 17 March 2026

★★★★★ 4/5

Trustpilot

Managed tenancy

Harry Fox has been managing my property for the last few years. Tenants and I have no complaints. Replies on time and gives good advice.

Hamza · 23 June 2026

★★★★★ 5/5

Trustpilot

100% Recommendation for Foxtons as my Letting Agent

I use Foxtons to manage the lettings of my apartments. Titia Wootton, for a number of years now, has been my "Manager" and I know that whatever my question, Titia will come back to me with a solution almost imediately. Even though my properties are in different Foxtons office areas, having Titia as my single "go to" person, has made my position as an owner much easier than it was in the past.

Alan · 22 June 2026

★★★★★ 5/5

Trustpilot

Maya was extremely helpful with…

Maya was extremely helpful with securing a flat from overseas. She took her time to show us everything and accommodate our situation finding solutions to our issues. In general a very lovely person, lovelier than any other agent we’ve spoken to.

Roberta · 23 September 2026

★★★★★ 5/5

Trustpilot

Krishna was super helpful

Krishna was super helpful, highly recommend !!!

Ria · 1 October 2026

★★★★★ 5/5

Trustpilot

Excellent Support Service

Over the past 18 months, I have been working primarily with Jemma and Kelly on the management of 2 properties. The support provided by Jemma and Kelly has exceeded expectation. All issues are resolved to my satisfaction and where the issues require further time and effort I am kept well informed. This has come to the forefront especially as we have encountered tenant issues on one of the properties.

FAS · 20 June 2026

★★★★★ 5/5

Trustpilot

My property manager

My property manager, Yasmin Ibrahim, is incredibly professional, supportive and very helpful and friendly. Yasmin is one of a kind!

Nina · 22 June 2026

★★★★★ 5/5

Google

Great experience with Foxtons shout out to Simran particularly for making finding a new home so easy and seamless. Would recommend Wembley office if your ever looking for property.

Clement · 10 April 2026

★★★★★ 5/5

Trustpilot

Flo was really helpful

Corrie · 30 September 2026

★★★★★ 5/5

Trustpilot

Staff at Foxtons

I have been dealing with Foxtons for the last 8 years. During this time, my main contact point has always been Titia Wootton, which made this experience extremely easy, professional and very efficient. Titia has always responded to my requests promptly, dealt with them very professionally and timely and has always been very pleasant to work with. I am very grateful to Titia's support during this time.

Ufuk · 22 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Property Management Service and Support

We are very happy with the way Foxtons manages our rental property, due in no small measure to our Property Manager, Titia Wooten. We greatly appreciate all the support she provides in managing our property. She is consistently prompt, efficient, and approachable, and her dedication, positive attitude, and willingness to go the extra mile make a real difference. It is always a pleasure dealing with her.

Mahes · 21 June 2026

★★★★★ 5/5

Trustpilot

Speedy, professional, and friendly service!

Massive shout out to our wonderful agent Mia L, who made us feel so comfortable during our viewing and went above and beyond to help us sign everything as quickly as possible. Mia has such a warm and friendly energy, we knew we were in safe hands from the moment we met her. Great communication, and made sure we knew which steps to take and when. Having had bad experiences in the past with renting through estate agents, it has made such a difference to speak to someone who genuinely seemed to care for what they were doing. Big up, Mia, wishing you all the best girl! x

Lou · 9 October 2026

★★★★★ 1/5

Trustpilot

If you are a landlord, my personal opinion: AVOID

One immediate point. It's no good Foxtons replying on Trust pilot asking for 'more information so they can follow up'. I have sent them endless information - as I imagine every other frustrated customer has. Please be wary of all the positive reviews. I have my doubts as to their authenticity. This company are charming on onboarding. I have been a landlord with them for three and a half years, so I have broad experience - not just experience of the initial process as many of these reviews are. At the start, they love your 'lovely property'. They are persistent and responsive, very sweet. Nothing is too much trouble. Similarly they schmooze (and pressurise) tenants. They are very good at this. You will notice many reviews mentioning specific people and branches - that's because they ask for them. Once you're onboarded, if you have any difficulties at all, they disappear. Emails take weeks to reply to - consistently. Even emails labelled as 'complaint' are not responded to within their own policy - it took them months to get back to me about a very serious and misleading piece of information I was given that incorrectly interpreted the contract which they drew up. This nearly led to serious consequences with my tenant. If you take them on as property managers, they will take weeks to send you quotes for works to be done. The quotes, once they do arrive, will be about 50% more expensive than if you arranged the works yourself. You will already be paying extra for 'management' but there is no eye on keeping costs good value for landlords. Their quotes are so prohibitively expensive that I ended up arranging things myself and cancelling their management service - it was unusably slow and expensive. They placed unwarranted holds on tenancy deductions which meant that both myself and the tenant experienced significant stress and delay. The inventory service was absolutely rubbish - missed so much detail (even missing that a whole piece of furniture was missing!). The inventory is so important and they messed it up. They even arranged for the inventory clerk to arrive before the tenant had moved out. They really don't know what they are doing - or they are too big and impersonal to get it right. Now that the tenancy has ended I've been whacked with yet another fee that I didn't agree to. I've made repeated enquiries about this, again with no response. I'm busy now building a case to refer to the Property Ombudsman. I'm busy and really could do without this extra work. I've given Foxtons many, many thousands of pounds and I have no idea what for. I have no idea where the positive reviews have come from. I'm never using them again, and I am very glad to be free of them. I've been letting my property for 20 years and honestly - it was less hassle and SO MUCH cheaper doing it myself via OpenRent. That's where I'm returning to.

Sarah · 2 October 2026