Trusted Agent profile · Brent
★★★★★
2,268 reviews across 2 platforms
62 Chamberlayne Road, Kensal Rise, NW10 3JJ, Brent, NW10 3JJ
Dexters's office in Brent, at 62 Chamberlayne Road, is rated 4.4 out of 5 across 2,268 reviews on two platforms, including 389 Google reviews rated 4.9.
Every review we hold for the Brent office, from every platform, shown as written. First names only.
4/5
TrustpilotReally helpful team!
Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!
Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
5/5
GoogleI had an outstanding experience and I cannot recommend them enough! In particular, Arbnor, one of their exceptional agents, went above and beyond to assist me. Thank you, Kensal Rise & Queen's Park Estate Agents, and a special thank you to Arbnor, for making my property search a truly positive and rewarding experience.
Dear Ouro, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHad a great experience at Kensal Rise Dexters, very helpful and accommodating, special shoutout to Endrit Berisha whom really helped me in my search for a new home. Lovely experience with Endrit as he was very knowledgeable and helpful! Thank you
Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleAmazing service, Joanna was so quick to help me and got me through to one of her lovely colleague Zeinab. The viewing was arranged so quickly and she was able to answer every question, such a nice experience. Couldn't recommend enough!
Dear Elizabeth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotI used Dexters as managing agents for my house
I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.
Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
TrustpilotI've been looking for properties to…
I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!
Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.
5/5
GoogleI would not hesitate to recommend Dexter office for anyone seeking for housing. I was out of UK but Mr. Zamar was in contact with me overseas almost every day to get my apartment ready when I get to london. Very special thanks to him. Five stars treatment to all customers
Dear Ahmad, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI'm ending my tenancy with Dexters for…
I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.
5/5
GoogleRecently, we sold our property with Dexters after several unsuccessful attempts with different agencies in the area. David's team, particularly Daniel, did a great job, bringing in a lot of traffic and eventually selling it. I highly recommend Dexters!
Dear Jivko, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us was great and David's team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleI’d like to thank the Dexters team and specifically Gentjan on his determination and drive he was attentive to my search and narrowed down a collection of properties for me to see on the same day
Dear John, We really appreciate you taking the time to leave such lovely comments about Gentjan. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
5/5
GoogleThanks Oscar and James
Dear Eman, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleOskar was just outstanding!!
Dear Federico, Thank you for taking the time to leave a wonderful 5 star Google review. Oskar will be thrilled to read your kind comments. Kind regards, Asma
5/5
TrustpilotJadasa Andjadiumi has been absolutely…
Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe whole experience with Dexters Kensal Rise and Queen’s Park Estate Agent staff deserves a five star service. Specially Neela and Gabriel who offered me to give me a ride to the nearest tube station after viewing the property. We were chatting like we know each other for long like just friends and I like that. While Gareth who I spoke only on the phone was really helpful about answering my queries on the letting side. Keep up the good work guys.
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
5/5
GoogleI had a fantastic experience working with Dexters, thanks especially to Neela. From start to finish, she was absolutely brilliant at communicating every detail clearly and keeping me updated throughout the process. Her proactive approach and ability to explain things in a straightforward, easy-to-understand manner made everything so much smoother. It's rare to find someone who is both professional and personable, but Neela managed it effortlessly. I highly recommend Dexters, especially if you're lucky enough to have Neela on your side
Dear Klajdi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
TrustpilotI can not thank Joanne enough for the…
I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.
Dear Samiar, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service and reliable support
I’ve had a wonderful experience with Dexters. They are incredibly reliable, and whenever there’s an issue in the house, they are quick to respond and take action. Recently, Monika visited our property, and she was extremely helpful. She took the time to note down everything that needed attention and ensured that any repairs or fixes were handled promptly. It's reassuring to know that you can count on them for both routine and urgent matters. Highly recommend their services.
Dear Davide, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have taken the stress out of renting out our property…
Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.
Dear Cally, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmad was a pleasure to deal with very respectful understood our needs for accommodation & ensured we’re happy with what we’ll be moving into rather than just rushed us into a property.
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
TrustpilotFirst class service
I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.
Dear Connie, Thank you for taking the time to leave a wonderful 5* Google review. Pam and George will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAn Agency that Really Look After You
When renting there is a lot of reliance on an Estate Agency that actually look out for your best interest, for this reason I am very glad to have Zelda Carr looking after us. I highly recommend Dexters Agency, and particularly Zelda for always being meticulous and efficient with any issues.
Dear Stuart, Thank you for taking the time to leave a lovely review regarding Zelda. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters have been managing my property…
Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.
Dear Binal, Thank you for taking the time to leave a lovely review regarding Ricardo. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDominic was very helpful and put in a lot of effort in helping me trying to find a flat to rent. He had a lot of knowledge on the property ladder. I ended up not renting a property but I had such an amazing experience I’d defiantly go back to Dominic!
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotPetros Giorganios was always extremely…
Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them
Dear Lisa-Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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