Trusted Agent profile · Brent

Dexters Kensal Rise & Queen's Park reviews in Brent

4.4

★★★★★ Great

2,268 reviews across 2 platforms

62 Chamberlayne Road, Kensal Rise, NW10 3JJ, Brent, NW10 3JJ

Dexters's office in Brent, at 62 Chamberlayne Road, is rated 4.4 out of 5 across 2,268 reviews on two platforms, including 389 Google reviews rated 4.9.

Google logo

4.9 / 5

389

Reviews on Google

This office

Trustpilot logo

1,879

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

Agent replied · 23 October 2024

Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to David and the team at Dexters. We came to them with lots of questions, needing professional advice on how best to move forward with selling a house currently split into two flats. They were fast and efficient and gave top quality advice on navigating the complex territory as well as the ticking time clock of the government holiday on stamp duty. I will certainly come to them again, brilliant service, thank you.

Jessica · 26 October 2021

Agent replied · 25 October 2024

Dear Jessica, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

Quick response

Quick response, always clarifying any questions, a very good agent.

KatherineFilpoJaquez · 12 October 2026

Agent replied · 16 October 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

Agent replied · 23 October 2024

Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daniel was great! Took me to so many great places and ticked all the boxes I was asking for, made so much time for me and was super informative at all the properties, thank you Daniel!

Holly · 3 November 2024

Agent replied · 10 November 2024

Dear Holly, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Sarah

5/5

Google

Had a fantastic experience with Dexters Kensal Rise/Queens Park. Having not rented a long term property in the UK previously, Gareth Parry was super helpful in guiding us through the entire process and we are extremely happy and looking forward to moving into our new home soon. Thank you Gareth!

Idil · 27 February 2024

Agent replied · 25 October 2024

Dear Idil, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gareth, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

Had a brilliant experience with Dexter's finding a flat to rent. James was amazing, really listened to our preferences and gave honest and helpful advice. Very clear and quick communication, and he was proactive in organising everything which made the whole experience feel easy. Thank you!

Hannah · 9 August 2025

5/5

Trustpilot

EXCELLENT ON EVERY FRONT

We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances

Charlie · 30 October 2023

Agent replied · 23 October 2024

Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommended for hassle-free property management

I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.

Cherry · 14 September 2026

5/5

Google

Arjun is helping me finding a flat that suits my needs. Very patience and with a strong attention to details. He’s only showing me flats that correspond to my requests, which is what I like the most. I am sure I will have a deal by the end of the month.

Miriana · 28 January 2024

Agent replied · 25 October 2024

Dear Miriana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Arjun. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I have used Dexters a landlord for over…

I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!

RKP · 11 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 23 October 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

My wife & I have recently dealt with Erika at the Kensal Rise office. I have to say that she has been incredibly helpful in aiding us in our search and was able to show us properties that we would not have thought of ourselves. Thank you Erika.

Garry · 28 March 2024

Agent replied · 25 October 2024

Dear Garry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 23 October 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 23 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

5/5

Google

The team at Dexters where very professional and kept us informed every step of the way. I would recommend using David and his team to conduct youre property sale or purchase. Dont think twice in using these guys they know what they are doing!!! Thanks again

Luis · 28 April 2024

Agent replied · 25 October 2024

Dear Luis, Thank you for your kind comments regarding David's team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 23 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 23 October 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 23 October 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My friend & I have had an amazing experience finding our new home with Dexters! We don’t currently live in london which inevitably made the process more complicated. However our agent, Arjun was super accommodating & responsive, doing everything possible to help us find our perfect property. We couldn’t be happier! Thank you Arjun!

Libby · 26 October 2023

Agent replied · 25 October 2024

Dear Libby, We really appreciate you taking the time to leave such lovely comments about Arjun. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kensal Rise & Queen's Park team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Arjun has been a really great help with finding the house, helping us with all the documentation part and waiting patiently for us to pay and sign all the documents. He is very proactive and always ready to help us in all our requests. Overall great experience, keep up the amazing work and collaboration!!

Meha · 26 October 2023

Agent replied · 25 October 2024

Dear Meha, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

Agent replied · 23 October 2024

Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

Agent replied · 23 October 2024

Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

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