Every review we hold for the Breckland office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
Kulan · 3 June 2019
★★★★★ 1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
In · 7 June 2020
★★★★★ 5/5
GoogleSteven at W H Brown was very professional, we felt happy leaving everything in his hands , viewings, sale , exchange and it was dealt with very smoothly , with updates and advice weekly.
Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Julie · 10 December 2021
★★★★★ 5/5
GoogleThe best Estate agent I have ever used.
Very friendly, professional, easy to approach staff team, dealt with my concerns and enquiries quickly, effectively and professionally. They always answer my phone calls, reply to my emails, and inform me the process. Will use it again.
Wang · 10 December 2020
★★★★★ 5/5
GoogleThey were friendly and efficient all the way. Overall very good experience we had with and definitely suggest them
Emrah · 10 December 2023
★★★★★ 5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
Amy · 23 May 2020
★★★★★ 1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
Real · 13 March 2022
★★★★★ 5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
Jevgenija · 3 June 2024
★★★★★ 5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
Syedali · 26 May 2022
★★★★★ 5/5
GoogleI've recently had a house viewing with Daniel from William H Brown and he was fantastic, he was able to answer any questions I had, was very knowledgeable and made the whole experience very comfortable. Would definitely recommend!PositiveProfessionalism
James · 10 December 2021
★★★★★ 1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
Hamid · 18 June 2023
★★★★★ 2/5
GoogleDo not answer requests and return phone calls. Would not use
Janet · 10 December 2020
Agent replied · 9 December 2024
Janet I was unable to find your details on our system, were you trying to contact a different office or perhaps a different agency? Please contact me on Stephen.Creed@williamhbrown.co.uk and I will deal with this personally, regards Stephen
★★★★★ 1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
MC · 23 June 2022
★★★★★ 1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
Richard · 31 March 2018
★★★★★ 1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
Manoj · 3 November 2021
★★★★★ 1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
Brian · 23 January 2023
★★★★★ 3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
Ms · 20 May 2018
★★★★★ 2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
Damon · 19 April 2021
★★★★★ 1/5
TrustpilotThey were quick to take £200 off us for…
The St Albans branch were quick to take £200 off us for an EPC check which we had done already, but they insisted another one had to be done by them. After he walked out the door we were effectively forgotten. Zero effort and zero customer service.
Mike · 10 October 2018
★★★★★ 1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
Richard · 23 September 2019
★★★★★ 1/5
TrustpilotCouldn’t trust them
Bidding on a house and was pushed for more and more money. Caught the estate agent out in a lie and just had a bad feeling so decided to walk away from the house due to their handling of the house sale.
Upset · 11 September 2020
★★★★★ 5/5
TrustpilotLisa Shelton
Lisa SheltonSales Progressor-thank you for all supported you gave for us.We are grateful that we could always turn to you and you acted where it was necessary.
Malgorzata · 20 December 2022
★★★★★ 1/5
TrustpilotHopeless
Have tried to view a house for sale which they are handling. No call backs, no viewings, whole thing now sounds very suspicious and my guess is that they have a "favoured" buyer, i wonder why. . . We've given up trying to view the property.
Laurence · 10 June 2018
★★★★★ 5/5
GoogleI wish I had found Michael Siviter years ago! He has taken all the hassle, confusion and stress out of the process of arranging my mortgages. He is calm, methodical and reassuring. I would highly recommend him if you want to make your life easier!
Gayle · 11 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.