Every review we hold for the Attleborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStephen & his team did a fantastic job of selling my late parents house. They worked hard to find suitable buyers & kept me well informed at every stage. The whole process went smoothly from start to finish & I could thoroughly recommend using their services if you are buying or selling a house in the area.
Dave · 11 December 2018
★★★★★ 1/5
TrustpilotVery unprofessional staff at Attleborough branch
I am not surprised to find so many negative reviews. Their customer services is appalling, they say they will call you back and never do. If you not going to use their mortgage advisor services then don't even bother booking any viewings cause you just wasting your time. Very unprofessional staff.
Monica · 2 February 2021
★★★★★ 1/5
TrustpilotSuch poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
Braintree · 19 December 2023
★★★★★ 5/5
TrustpilotWas contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
Jasmin · 28 May 2021
★★★★★ 5/5
GoogleWe have been happy to have Michael as our adviser from 2015 till now. With his advice and support, we have gone through lots of Mortgage deals. We go nowhere else for advise as we always get the best that is on the market.
He is polite patient and friendly with excellent customer service.
Andon · 11 December 2019
★★★★★ 5/5
TrustpilotThe Framlingham branch team have been…
The Framlingham branch team have been great to work with. Jolly, responsive, great communication.
Kate · 16 July 2024
★★★★★ 5/5
GoogleHighly recommend, I’ve recently sold two houses with this agent, James & Stephen have been great, they are very knowledgable in the area they cover!
Max · 10 December 2023
★★★★★ 5/5
TrustpilotFantastic service …
The team at William H brown harlow are absolutely fantastic and very efficient and friendly I've had a trouble free smooth experience And every little detail has been taken care of Having moved a few times in the past This has been by far the best service I've had I'd highly recommend
Andy · 23 July 2020
★★★★★ 1/5
TrustpilotAvoid
My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.
Linda · 23 July 2017
★★★★★ 5/5
TrustpilotW.H.Brown King's Lynn Letting Dept
W.H.Brown King's Lynn Letting Dept. team of Curtis and Amie, I found to be Excellent. Always on hand ....or never failed to phone back keeping me in the picture. Always there with Advice and ready to source it if they didn't know.
Customer · 3 May 2022
★★★★★ 1/5
TrustpilotEmailing me property listings without…
Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business
JShep · 9 July 2020
★★★★★ 1/5
Trustpilotapart from the fact they cannot list…
apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking
Darran · 28 December 2021
★★★★★ 5/5
GoogleGot shown around a house by Jordan who was absolutely lovely and extremely helpful with answering our millions of questions. She went out of her way to make sure we understood everything related to us letting a house as students and was very friendly, unlike other viewings we have experienced! Great service so far.
Hayley · 11 December 2018
★★★★★ 1/5
TrustpilotSlow & evasive
I felt the agents were not straightforward and were evasive, slow, patronising, and, I felt, on the verge passive aggressive. I’d advise people to check out this agent’s policies thoroughly and get them in writing if you have proceed with them. I would not recommend them at all.
Mitch · 15 February 2021
★★★★★ 2/5
TrustpilotNot the best
Not only were they slow to get us viewers, they recommended a solicitor who turned out to be the worst ever in our opinion. The photos they took of our house made it look like Toy Town.
Leona · 6 October 2022
★★★★★ 5/5
TrustpilotAmazing fast to the point service
I had a grate professional Service from Leselie & Davyd they worked fast and and at some points over and beyond with out drop of service. The best part of my experience with renting out my house was the honesty i received from Leselie that I did not find with other agents
Shehzad · 3 October 2019
★★★★★ 5/5
TrustpilotJade came round from Crystal peaks…
Jade came round from Crystal peaks branch to value my home . She was very friendly helpful and professional . Followed all COVID Protocol . Was extremely helpful offering advice . Followed up with the valuation by email really quickly . Would recommend the service offered.
Debra · 11 June 2021
★★★★★ 1/5
TrustpilotOverpriced liars
Overpriced liars. Giving false information at the point of sale, which includes lying about prospective buyers queuing at their door for the type of property through to how much the fees are by not clearly including the VAT in the price. Will never ever touch again and wouldn't recommend them on anyone.
BRIGGS · 3 September 2019
★★★★★ 5/5
GoogleEveryone we spoke to at William H Brown was so helpful during the process of buying our first house. In particular, Michael who helped us get the best and most ethical mortgage, as well as Stephen, Dan and Dominic who were also great.
Zoë · 10 December 2021
★★★★★ 1/5
TrustpilotW H Brown St Albans James Townshend
W H Brown St Albans They are the worst especially JAMES TOWNSHEND he is a liar, never tells the truth, does not passed messages on, never gives correct information to anyone concerned, always blames someone else STAY AWAY FROM THEM
Goodgirl · 14 May 2022
★★★★★ 1/5
Trustpilotpoor at william h brown pudsey...
poor at william h brown pudsey.... meant to set up a open day.... no photos done until 5 days before open day... despite pushed... in end had to lower price for quick sale... really should get refund as poor delivery ... once sold another staff member took over and handled it well
Geoffrey · 21 April 2019
★★★★★ 5/5
TrustpilotRon Jones the best
I was helped by rob jones. He is an outstanding guy. He helped me anytime I emailed or called regardless of situation and always made me feel like a valued customer . If you are looking for someone to deal with he won’t steer you wrong !
Kearityl · 15 January 2021
★★★★★ 5/5
TrustpilotProfessional and fast
Professional and fast! We had been looking for months before going to William H Brown and Molly found us what we were looking for in a matter of weeks.
Nathan · 31 May 2023
★★★★★ 1/5
TrustpilotDISCUSTING
Something has recent happened which is unfortunately a private matter so cant go into detail but the way WHB have behaved is utterly discusting. two faced and completely untrustworthy. dont waste your time on another bad review, just avoid! WHB take a look at yourselves.
Lee · 17 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.