Abbotts Watton reviews in Breckland

★★★★★ 5/5

Google

I have recently used Abbots to move house. It was a pleasure from start to finish. Easy to talk to, attentive and no issue to big or small. The whole team at Watton have been an absolute dream to deal with from start to finish. Highly recommend!!

Sam · 27 July 2024

★★★★★ 2/5

Google

We purchased our home through Abbott's in December 2019. Whilst generally the service they provided to us as purchasers was fine, we were very unhappy that we were told they could propose our offer to the seller until they had carried out an "affordability check". This check turned out to be an appointment with a mortgage broker working for the chain where he took no information which would ascertain whether we could afford the property or not. The mortgage advisor was very pushy in regards for me to arrange a meeting with him to complete a mortgage application which would be been at around £500 cost to us, whilst I initially agreed I then withdrew this meeting after finding a better offer direct from a lender myself. Ultimately this just felt like a tactic to try and force us to use their in-house mortgage advisor. After this all things went smoothly enough, it's a shame that our experience was tainted by feeling as if we were being taken advantage off as Abbott's knew we were first time buyers. We would not use them again on this basis.NegativeProfessionalism

Michael · 23 October 2021

★★★★★ 5/5

Google

Professional yet really friendly service from start to finish. Jeanette handled the negotiation and got us a great price. The sale was not without complication and Hannah was regularly in touch with all parties trying to clear obstacles. Thanks to everyone.

Dawn · 24 October 2018

★★★★★ 5/5

Google

Wonderful experience, very patient with first time buyers

John · 26 October 2025

★★★★★ 5/5

Google

I have almost completed on the sale of my property. I move on 30th October and would like to say what a great team you have. Hannah and Janette have done a really good job and worked hard on my completion. All staff have been really helpful and kind whenever I came into your office. The timing obviously made it even more stressful for everyone involved but always welcomed me with a smile. Once again, many thanks.

Angela · 23 October 2021

★★★★★ 1/5

Trustpilot

Wheres my Deposit!! It's been 8 months of chasing

If you choose to rent through abbotts, I have a warning for you... DON'T DO IT unless your happy to be scammed out of your deposit. If I could give no stars I would!My landlord decided to cut ties with them mid 2023 and wanted me to have my deposit back.8 months later and Abbotts still have not released my deposit even after providing the appropriate forms. Me and my landlord have gone backwards and forwards for months trying to get it with no luck.Whats erked me the most is all the false promises they make to keep you on side, well I'm not on side anymore, I have had enough. Abbotts still have my money and I want it back. You should not be holding on to someone else's money when you hold no contract with my landlord of me. Shocking service

Victoria · 10 May 2024

★★★★★ 4/5

Google

At the beginning of our house purchase it was hard to make contact, or know who the correct member of staff to contact in relation to our case, each member would say we needed to speak to someone different (this was probably due to lockdown etc) However once Georgina took on a lead role in our case I couldn't fault her! She was always extremely responsive to our emails and helped chase the sellers solicitor to speed our process up. She was friendly, open and honest and good at explaining things. Thank you GeorginaPositiveResponsiveness

Georgina · 24 November 2020

★★★★★ 4/5

Google

At the beginning of our house purchase it was hard to make contact, or know who the correct member of staff to contact in relation to our case, each member would say we needed to speak to someone different (this was probably due to lockdown etc) However once Georgina took on a lead role in our case I couldn't fault her! She was always extremely responsive to our emails and helped chase the sellers solicitor to speed our process up. She was friendly, open and honest and good at explaining things. Thank you GeorginaPositiveResponsiveness

Georgina · 23 October 2020

★★★★★ 4/5

Trustpilot

Good Service

Abbotts were always helpful and professional, nothing was too much trouble for them. Janette, John and all the Staff at Watton were great. I would recommend Abbots to anyone looking for good service.

Norfolk · 5 March 2024

★★★★★ 1/5

Trustpilot

Worst experience ever

I really dint want to spend even a minute of my time for a review with such an incompetent property agent but I am doing it to save others from wasting their time and money.They would do everything to get the business ( promise higher rental more than anyone else) and once they get the business you can keep calling, messaging, emailing there will be little or no response.They don’t care about their customers and only if you get the whole management services will they give you some importance.They have a lot of customers and don’t really care if a couple get upset with their services.This place is all talks and a waste of time.

Vikul · 21 March 2024

★★★★★ 5/5

Google

Very friendly and professional service. Thanks to Hannah, Jennet and John for making my purchase smooth and stress free. I would recomend abbotts to everyone. Special thanks to Hannah and john for their effort and help.

Deniz · 24 October 2018

★★★★★ 5/5

Google

Very quick start to finish sale, very good communication and chasing up things for me.

Gary · 11 July 2025

★★★★★ 5/5

Trustpilot

Thank you to Mr Sharma & Abbott’s

I would like to say thank you to Mr Sharma & Abbott’s for helping me find tenants for my old family home. He was very responsive and helpful during the process and would recommend Abbott’s to any other landlord looking for a smooth transition from start to finish. Mr Sharma is a very good man.

Jason · 5 April 2022

★★★★★ 5/5

Google

Hannah,Ollie and the team are very professional. Hannah has been a great support through our selling process which took longer than expected. Thanks Guys much appreciated. Julie and Alan.

Alan · 23 October 2020

★★★★★ 5/5

Google

Recently sold though this office. Fantastic service from abbots and I have been very pleased with everything done by the sales team. Thank you all! As a side note, would never touch their mortgage advisor again. But please dont let this put you off using the sales team, they are fab!

Ruth · 23 October 2023

★★★★★ 5/5

Trustpilot

Joanne from the Thorpe Bay office has…

Joanne from the Thorpe Bay office has been very helpful,

Linda · 6 May 2026

★★★★★ 1/5

Trustpilot

Another week waiting for my overpaid…

Another week waiting for my overpaid rent. It's a complete shambles of a company. Liers and absolute scammers. They can't locate a payment by a landlord. Joke. They deserve to be shut down for good. -10/5

Mateusz · 23 September 2025

★★★★★ 3/5

Google

Thank you to Abbott's especially James, for assisting me in my move. Due to my first buyer withdrawing from sale after 5 months, just deciding not to move after all! It was a long and stressful experience. However, with patience and determination it was finally achieved.

Julie · 23 October 2022

★★★★★ 5/5

Google

We have just purchased a property through this company, we have found the professionalism that we received was second to none, should you decide to use them for your next property you will receive a very warm and welcoming approach from all the staff. They were very accommodating to our needs and addressed any queries instantly. We would not hesitate to recommend them. Thank you very much for making our purchase a pleasurable one. Richard & Kathryn Lloyd.

Richard · 24 October 2018

★★★★★ 5/5

Google

Hannah Grist was very helpful, and I am extremely pleased with the service that was provided. I would like to say thank you for your hard work.

Sasha · 24 October 2019

★★★★★ 5/5

Google

Very good service. Thanks

Paul · 18 August 2025

★★★★★ 1/5

Trustpilot

Disgusting Treatment from Abbotts King’s Lynn

LETTINGS DEPT : Abbotts Estate Agents King’s Lynn : Unprofessional , Uncaring and Unresponsive : Having suffered an injury and needed an operation whilst abroad we realised we could not commit to our future tenancy, even though we hadn’t signed any contracts. These guys seemed so kind and professional until we had a health issue that meant our proposed tenancy couldn’t begin. We gave ample time too. Despite writing a letter of explanation we received NOTHING! No acknowledgment, no letter of understanding, no wishing us well on our road to recovery, NOTHING! - All I can say is this was a shock to us and a big disappointment. I have included the letter I wrote below so you can judge for yourself whether we deserved being ignored! Is this really the service we deserved?..,………………………………………Good afternoon Suzie,I hope you are well.It’s not been going so great this end I’m afraid.We’ve both encountered more health issues and the surgeon who administered xxxxxx last injection has recommended, after examination, that for his own safety he should not attempt to do anything with his arm for fear of causing irreparable damage. This therefore has major implications for our plans.Furthermore I have been suffering from pins and needles and numbness in my foot and fingers and extreme back ache which the surgeon has said is due to the extra pressures since xxxxxxx incapacity - and to make matters worse, I’ve been advised to avoid lifting anything heavy to avoid further damage to my spine!In light of the above and being mindful of the promises we made to yourself and to the landlord in regards to keeping the property in top ‘viewing’ condition, we feel that this is something we can no longer achieve and promise. We’re not able to hire a van or arrange any furniture let alone construct even a bed frame - to say the least.We do not want to cause detriment to the landlord’s quest of finding a buyer for his lovely bungalow and therefore, to give the landlord the best chance of a sale in this climate, we have decided that this task should be passed on to a tenant who is in better shape, health wise to present the property in the best way possible.It’s with a very heavy heart that I write this Suzie as we were both so extremely looking forward to beginning our brief tenancy at the bungalow but we are very honest, open and responsible and don’t want to promise something to the landlord that we simply can’t fulfill. We’ve been stressing about tidying up for an urgent, last minute viewing and knowing how difficult it is to even pick up a cup, fills us both with worry and anxiety.On a more positive level, at least we are still a few weeks away from the original intended commencement of the tenancy and you didn’t waste time sending out contracts.Please send our sincere apologies to the landlord who I would hope understands that our decision was not taken lightly but was taken with his best interests at heart.Xxxxx feels his rehabilitation should be at home with his bother as the rehabilitation could prove to be quite an extended period of up to 18 months for the injury to heal.You have been a real treasure throughout the short process so far Suzie and we’ve had some great conversations. You are definitely a rare find in this day and age and we both appreciate all you’ve done for us.We totally understand if our holding deposit is something we have to forfeit but if the landlord understands that our decision is primarily based on his position to effectively sell the bungalow, then I would like to hope he would not decide to retain our deposit.Once again Suzie, thank you for everything. We can’t express how nice it’s been dealing with you and it would be a pleasure if we were able to secure a house purchase or tenancy in the future - maybe you’d even find us our dream bungalow?In the meantime we are being sensible and putting our health first even if it means letting go of the lovely bungalow.Kindest regards,………………………………………………To this date, we received no email, no call or any communication following the letter we sent and to this day, it still makes me extremely sad that the relationship I thought we’d developed over a few weeks was nothing more than fake.

Darren · 29 August 2023

★★★★★ 5/5

Google

THIS SALE HAS BEEN GOING ON FOR 8 MONTHS AND TODAY WE FINALLY EXCHANGED AND MOVE ON 16/07/2021. WE MUST SAY THAT GEORGINA HAS BEEN OUTSTANDING AND HELPED US THROUGH ALL THE UPS AND DOWNS. SHE IS A GENUINELY KIND YOUNG LADY AND HER TEAM HAVE ALSO BEEN AMAZING. THANK YOU AGAIN FOR ALL YOUR GUIDANCE. VIV & PETE ASHTONPositiveResponsiveness, Quality, Professionalism, Value

Vivien · 23 October 2021

★★★★★ 5/5

Google

As a first time buyer who didn't have a clue what to do these guys were an absolute God send, they were extremely accommodating and provided me with all the advice and knowledge I needed

Priceyboy · 9 July 2025