Abbotts Watton reviews

★★★★★ 5/5

Google

We Could not be happier with the help and support from the team at Abbotts Watton. They have all been super!! They helped us every step of the way, even going out of there way to ensure we fully understood everything and keeping us in the loop. Thank you again !! Kind Regards Ana & Bethan

Ana · 2 November 2025

★★★★★ 5/5

Google

Abbots have dealt with both the sale of our home and the purchase of our new property, and they have been amazing throughout the entire process. From explaining everything to us when we haven't been sure, to chasing paperwork when needed, and just calling to check we are getting on ok they have been absolutely brilliant. Georgina is so polite, helpful and friendly she definitely made what can be a stressful situation so much easier!!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 23 October 2021

★★★★★ 5/5

Google

The staff at Watton Branch have been extremely helpful, not only in selling my existing property but in assisting in the finding of a new property. The sale of my property was dealt with in a very proficient and professional manner, especially whilst operating under the problems associated with Covid-19. The members of staff from the Regional Director, Branch Manager, valuer and Georgina made this move effortless and enjoyable. Many thanks to all concerned. David & Jan AddisonPositiveResponsiveness, Quality, Professionalism, Value

David · 23 October 2020

★★★★★ 1/5

Trustpilot

Money loss and poor professionalism

My experience with Abbotts Rental Agency was incredibly frustrating and disappointing. Not only did they fail to return our advance rent payment in a timely manner after vacating the home, but they also didn't support us in claiming it back from the landlady, resulting in a loss of our money. Additionally, they neglected to back up the deposit properly and unjustly deducted exorbitant amounts, citing unnecessary expenses such as £710 for cleaning and double payment for tap replacement. This lack of transparency and fair treatment is unacceptable, highlighting Abbotts Rental Agency's disregard for their customers' rights and financial well-being.Im including their communicationsI seriously won’t entertain these kinds of behaviours from an agency like Abbotts.I have left the property at February 28th and till now they are claiming the landlady haven’t responded to them.It’s so frustrating to experience such kind of poor professionalism from themI have lost almost £1800 pounds and in debts

Anaz · 3 April 2024

★★★★★ 1/5

Trustpilot

The Mildenhall branch I had rented my…

The Mildenhall branch I had rented my property thru for years lost or mislaid a contract for a period that I had to pay the Council Tax of some £400 for when it should have been the tenant they were paid the management fee for the period in question but even after calls to them over the months they have not paid me back it is appalling DO NOT USE THEM

Clive · 5 February 2026

★★★★★ 5/5

Google

First time buyer here and we had an absolutely amazing experience with Abbotts Watton. Our sales lady was super informative and was with us with every step and answered all the questions( there were loads) ! We couldn't be happier with Abbotts, Watton who made our experience less stressful in every way!

Agita · 26 September 2025

★★★★★ 5/5

Google

We are so pleased with the progress and professional service that we received. Georgia has been outstanding she is one in a million. She has kept us updated right the way through from taking us to see our new home to calling us to say congratulations. We won’t be moving again as Georgia has found our for ever home. We can’t thank them enough. We would also like to add if you want a fantastic estate agent then go with Abbott's Watton fantastic customer service.

Tina · 24 October 2018

★★★★★ 5/5

Google

From start to finish the team have been amazing, especially Lauren & Lynn. Lauren phoned regularly to check in with updates and to help the process of the purchase, she was also incredible at helping me deal with the whole stress of moving. Very friendly team and would definitely recommend to anyone buying or selling a house. Thankyou for everything.

Amber · 23 October 2022

★★★★★ 5/5

Google

Bought a house through Abbotts and cannot fault their service. They updated me along the way and chased when required. They were better than our solicitors. We even got home and found a little care package which we thought was a lovely, caring touch. Thank you to Janette and Hannah for their help in getting us into our forever home.

Victoria · 23 October 2022

★★★★★ 5/5

Google

We viewed a home recently and was shown round by Diane. She was friendly and helpful. We decided to make an offer which Diane dealt with very quickly. She got answers to all our questions about the home and we were happy to know very quickly also, that our offer was accepted. Diane sorted identity checks etc and did everything efficiently. We were very impressed with her attention to us. However because of a contract issue, another estate agent claimed the sale and unfortunately we have had to go with it, but we would just like to say how impressed we were with Abbotts and if we had a choice we would have stayed with them.

Lynda · 26 August 2024

★★★★★ 5/5

Google

Have just bought my first property through Abbotts Watton and would like to say how helpful and friendly the staff there were, they went above and beyond what is required of them, sorted out any problems and queries I had and kept me fully informed every step of the way. If I ever were to sell or buy another property I would definately use Abbotts, thank you so much Georgia and Hannah and the Team

Jackie · 24 October 2018

★★★★★ 5/5

Google

I would like to give a big thank you to all the girls at Abbott’s in Watton. I think that at one point or another I have spoken to most of them. They are always cheerful and eager to help. In particular I would like to thank Georgina, Hannah and Janette in holding my hand through what could have been a very stressful experience.

Peni · 23 October 2021

★★★★★ 5/5

Google

I think Hannah and all the staff at Abbotts will agree this was not the easiest sale they have ever had. I must point out, that Hannah and the team did all they could to complete my sale asap. I would like to thank them all for their hard work in completing the sale. Highly recommended.

Paul · 23 October 2022

★★★★★ 5/5

Google

I would like to thank Diane Pullum at Abbotts in Watton for making our property viewing and purchase a fantastic experience. Communication was first class and nothing was too much trouble, very professional and knowledgeable.

Kim · 15 June 2025

★★★★★ 5/5

Google

Hannah was amazing very professional always took calls the sale was handled efficiently and quickly, in fact we sold within 24 hours at beginning of March 2022 and completed TODAY 16th May 2022. I was always dealt with quickly even when I was stressed to the nines. Thank you highly recommend.

Jane · 23 October 2022

★★★★★ 5/5

Google

Heartfelt, thank you to Hannah, Lynn, and Janette at Abbotts Watton branch for their help and guidance with our sale and purchase. I would 100% recommend Abbotts Watton to anyone thinking of selling or buying a property.

Jacquie · 23 October 2023

★★★★★ 5/5

Google

John at Abbotts Watton has been helpful throughout. My wife and I are currently selling and purchasing a property, and with this came lots of questions. John was able to answer our questions in layman’s terms, which ensured we understood what was required. For this reason I would highly recommend John and the team at Abbotts to anyone looking for a home. Lee and Claire Cutting.

Lee · 24 October 2018

★★★★★ 5/5

Google

I have had the misfortune to deal with some poor agents in my recent search for a home but James and the team in Watton have been exceptional in resolving my search. I couldn't be happier with the service and approach to facilitating all I asked. Fabulous company

Michael · 23 October 2022

★★★★★ 5/5

Google

This was our first experience of buying a home and we were fortunate to be in the very capable hands of Lynn Mumford. Lynn really went above and beyond the call of duty to push our purchase to completion. There were many challenges thrown up throughout the process and Lynn was always available with gentle reassurance and a proactive approach to forge through the difficulties. Aside from doing a fantastic job, Lynn is warm and approachable - it’s incredibly important to have a friendly voice on the end of the phone and Lynn was always a pleasure to deal with.

Nicola · 23 October 2022

★★★★★ 5/5

Google

Brilliant Estate Agent, from meeting Hannah on the initial valuation and dealing with Diane and Lynn in branch, selling my house has been faultless. Wouldn't use anybody else, the girls have been friendly and professional. 100% reccomend.

Louise · 26 September 2025

★★★★★ 5/5

Google

Many thanks to Lynn and the team at the watton branch for all their professional help and assistance in helping us to purchase our property, it all went very smoothly and efficiently, many thanks.

Graham · 23 October 2023

★★★★★ 4/5

Google

As we were with Abbots for a while it was useful to adopt a single point of contact approach for information and communication. Hannah was our saviour and supported us through the process of selling our property. It took a while through no fault of Abbots and she helped to lower my stress levels with encouragement and positivity.

Jayne · 23 October 2020

★★★★★ 5/5

Google

Georgina and the team at Abbotts were fantastic. What turned out to be a long winded purchase due to a number of factors was made easier by their work and professionalism. I was kept regularly updated and they did their upmost to fix any issues that arose as quickly and efficiently as possible.

Joe · 23 October 2021

★★★★★ 5/5

Google

Recently sold a property. Expert advice & support regarding the sale. Using a ‘modern auction’ worked very well & was fast and efficient. Good communication. I would certainly recommend Abbots in the future.

Derick · 23 October 2023